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Customer Ratings & Reviews

Your price for this item is $1,988.99

Customer reviews

Rating 4.3 out of 5 stars with 25 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers regard the 28.7 Cu. Ft. 3-Door French Door Refrigerator with Ice Plus as having an outstanding design that maximizes storage capacity. However, some customers have reported issues with the refrigerator and freezer's cooling performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-25 of 25 reviews
  • Rated 2 out of 5 stars

    LG refrigerator

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were told the LG refrigerator could be delivered in a month from purchase but were informed afterwards it was going to be two months from purchase to date of delivery. Received the appliance in December and it is not cooling to the recommended 38 degrees. We are in process of having it replaced.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Peterson. We deeply regret the inconvenience you experienced with the delivery and performance of your LG Refrigerator (LRFCS29D6S) model. Your feedback highlights a shortfall in meeting the expectations we set for our products and services. Ensuring a seamless and timely delivery, as well as optimal performance is our priority, and we understand the impact of falling short in this regard. To address the cooling issue, you may visit this link: https://www.lg.com/us/support/help-library/not-cooling-refrigerator-CT10000021-1429710713371. If you require further assistance on your LG product, please send us a private message on Facebook or X (Twitter) using @LGUSSupport. We look forward to the opportunity to assist you and regain your trust in our products and customer service. ^Juvy LG

  • Rated 5 out of 5 stars

    A Review on Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a Beautiful Refrigerator! It was a wonderful buy for Me. How lovely! Thanks!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge and freezer stopped cooling and happened right when it turned 1 year old. If I could give this fridge no stars, I would. Save your money, buy a different brand.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for sharing your experience with the LG Refrigerator (LRFCS29D6S) model. We understand your concern about having your fridge and freezer stop cooling right after the one-year mark. We aim to provide high-quality products that exceed our customer's needs. We recommend checking the temperature settings to ensure they are set correctly. Additionally, ensure that food items do not block the vents inside the fridge and freezer, which can affect airflow and cooling performance. For additional information, visit https://www.lg.com/us/support/help-library/why-is-my-refrigerator-not-cooling-CT00023125-1426094905942. For further assistance, please reach out to us on social media @LGUSSupport. We appreciate your patience as we work together to find a resolution. ^Juvy LG

  • Rated 5 out of 5 stars

    The BEST REFRIGERATOR for the money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the Money, it was the BEST Refrigerator I could find. MY entire family is more than pleased - and the service was great!!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Big boy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a fridge...the door bins are huge and it has plenty of space. The fruit and veggie drawers are on rollers and will " shut " themsleves. Hopefully lg has fixed the compressors issues that plagued previous models but the 10 year warranty in it is a nice assurance.. simple bare bines fridge with less stuff that can break is what i wanted and this is it.. will update if it craps out early

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey there, Matt. Thank you for your review in regards to our 28.7 Cu. Ft. 3-Door French Door Refrigerator with Ice Plus Stainless steel. Our warranty is definitely top of the line with most refrigerators in the market. Your positive feedback is such a delight and is much appreciated! We rely on our customers, like you, to let us know what we're doing right and wrong so we can continue to provide the best experience possible. We will surely pass on your feedback to the rest of our team. ~Anthony LG

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