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Customer Ratings & Reviews

Your price for this item is $2,609.99

Customer reviews

Rating 4.4 out of 5 stars with 212 reviews

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90%
would recommend
to a friend

Customers are saying

Customers value the 28.8 Cu. Ft. French Door Refrigerator for its spacious interior, adjustable shelves, and bright LED lighting. Many customers appreciate the convenience of having two ice makers. However, some customers have expressed concerns about the noise level of the refrigerator.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 212 reviews
  • Pros mentioned:
    Spacious

    Rated 4 out of 5 stars

    Great product, great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We went from a tiny, apartment-sized fridge to this and LOVE it!!!! Amazing features, awesome space. The only thing we've noticed is that if you close the right door and then the left door, sometimes the left door doesn't completely close. The alarm usually lets us know though.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    The New Frige

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh my gosh! We had a Samsung side-by-side before this purchase and we thought it was nice, but our new frige has so much more room, is so bright and well-lit inside. My only complaint is that it shows fingerprints if you look at it wrong and we have no children. So find some good stainless wipes and you'll be fine.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Worth the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We looked at nearly every refrigerator model before deciding on this one. Inside shelves are actually big enough to handle milk, juices, water and condiments. The lighting is bright and makes it very easy to locate food items quickly. But the best part is the dual ice maker! We use quite a bit of ice, and this feature makes it one of the best refrigerators on the market.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Nice fridge with alot of room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is nice, was making ice within the hour and has a ton of room. The only thing I did not like about this is the measurements that were posted when I purchased the fridge did not match the actual one. The actual one is about a half inch taller and a little wider. I had the opening made to match and now have to make it bigger.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank goodness for Best Buys return policy. We tried a Whirlpool, as we had one for the last 10 years. While it looked the same, Gov't efficiency mandates ruined the real end user experience. This LG is worth the extra $. The fit, finish, feel are great and no more constantly wet shelves. Very quiet too.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 4 out of 5 stars

    GOOD OVERALL FRIDGE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OVERALL A GOOD FRIDGE. THE ICE MAKER IS SMALL IN THE DOOR, BUT THIS ALLOWS MORE ROOM IN THE FRIDGE. ALSO A 2ND INCEMAKER INSIDE THE BOTTOM FREEZER. A DOUBLE BONUS. 3 SEPARTE DRAWERS FOR VEGGIE/FRUIT A PLUS. ONLY NEGATIVE IS NO ALARM WHEN THE FREEZER DRAWER IS LEFT OPEN.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Such a difference!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such an improvement in space, energy efficiency, and silence! She runs cold and quiet, and has tons of room. Now I have to buy more groceries to make it look full! :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Nice Refridgerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Searched for 4 mo before making the purchase. Very nice in every way. Lot of room to grow. I searched for all negative reviews to understand and surmised that problem occurs if delivery handling is not done correctly. Wife is happy, just get some "Refridge Organizer" to better use all the open spaces. Found the height is incorrectly stated on most web site. The Correct one can be found on LG. It's 68 7/8 and not 68 3/8. I had to mod my cabinet trims little to have room for air circulation in the back. Best Buy sales person were much more helpful then other Box stores. I highly recommend this item to anyone looking instead of "door in door" model which restricts access after door opens.

    I would recommend this to a friend
    • Brand response from Best Buy Customer Care
      Posted .

      Thank you for your feedback and taking the time to review the LG - 28.8 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel. We appreciate your concern and wanted to let you know that there was a mistake in the height for this refrigerator. The height that was listed was 68.38”, when in fact it is 68.88”. We have since corrected the error with the height listed and sincerely apologize for any confusion or inconvenience this may have caused. We hold ourselves to higher standards than this and want to make sure we meet the expectations created by our product specifications in the future.

  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Refrigerator for a large family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is huge. It holds everything that my family of six can possibly need/want/use. It has many compartments and is nicely set up. No issues thus far. It is deeper than other models, but only by 2 inches, so not much a problem in our kitchen. Overall a beast!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Family Regrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LG replaced a 15 year old Kenmore Elite side-by-side that served us well. Even though we have fewer people in the home now with kids off working or at University, we decided to go a little larger and with French Doors. We like to entertain and do a lot of cooking at home. Even with 28.8 cu ft,, we seem to be able to fill this Fridge! But, the beauty of this LG is the lighting and the storage flexibility. Also, the second ice maker is fantastic if you entertain at all. I saw in several reviews that this unit was noisy. I find it to be very acceptable compared to our old Kenmore. One final note, we chose this over the Samsung model since the LG ice maker is in the door giving much more rop shelf room.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    So far exceeds are expectations and works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have enjoyed this unit and it has a lot more room than any other unit we have ever owned, plus a lot bigger inside than you think once you start putting things inside. Double ice maker is great.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 4 out of 5 stars

    Great refrigerator.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge freezer space, more than I can fill. Roomy on top with lots of storage bins. Didn't know if I would like the through the door ice and water dispenser because I thought it would be messy, but it is not.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok, wasn't sure about this fridge cause its so new but I gave in and got what the wife wanted. I'm very pleased with its size and the amount of ice it makes. We are just having to get use to the arrangement of food in it. Also, its pretty quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my french door refrigerator.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am delighted to have purchased a French door refrigerator with the freezer at the bottom. It is equipped with several features that I really like. The fresh air filter helps the fridge smell clean. Interestingly enough, a door alarm alerts you when the refrigerator door is accidentally left open. The water filtration, of course, removes impurities for a better taste and a filter indicator light shows you when the filter needs changing. The thru-the-door ice and water dispenser both are filtered, and there is an ice bucket in the freezer for more ice on reserve. Occasionally the ice in the door gets stuck, but it only requires a jiggle to loosen it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this fridge!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been wanting a French door refrigerator for a while. Read reviews the past year on different brands & this LG sounded like the best. It's large & makes plenty of ice. There's a lot of room in fridge & freezer. It's nice to open the doors & actually see what's in there. I had a side by side & didn't know what was in there unless you moved stuff around to see what was in back. In this fridge there's plenty of room to see what's in it. (Less food thrown away) it seems to keep fruits & veggies fresher longer also. Love the glide-n-serve drawer! Great for meats & cheese. I've had this fridge for a month and so far I'm really happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 4 out of 5 stars

    Really nice refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the space on the door for condiments where the ice dispenser is. There is a lot of space inside this fridge. I also love that the water dispense is separate from the ice dispenser

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Really did the trick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old fridge was 25 years and pretty much worn out. We had a lot of company coming for the holidays and this fridge fit the bill. The dual ice makers kept with a house with15 people over the holidays. Couldn't be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had a lot if different brands of refrigerators and this is by far the best fridge I have ever owned. A lot of space and the double ice maker is worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal & delivery, quiet refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the most polite, most professional, most thorough delivery...EVER. The installers carefully removed my old refrigerator, and brought in the new one, and even though they had to remove the doors to get it through the doorway, it still took only an hour for everything, including the water connection and flushing, instructions and paperwork! The outstanding reputation for the LG line of products, and an attractive price make this a very good purchase for us; indeed a "Best Buy".

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stunning Refridgerator!! It is huge and works perfectly for my family of 4. We love the duel ice makers. The lights are bright. i highly recommend.

    I would recommend this to a friend
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