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Customer Ratings & Reviews

LG - 28" Class - LED - 720p - HDTV-Front_Standard

LG - 28" Class - LED - 720p - HDTV

Model: 28LJ400B-PUSKU: 5895500

Customer rating

Rating 4.6 out of 5 stars with 1069 reviews

94%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-5 of 5 Reviews mentioning:
instructions
  • Rating: 3 out of 5 stars

    Set up instructions incompatible with directTV

    Posted
    Bayboy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    The voice that accompany the set up instruction too loud

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Cannot manual tune channels

    Posted
    Rebecca
    • My Best Buy® Member

    I was disappointed to find out that this TV cannot manual tune over the air channels. I called LG 2 verify this fact. I hope I get a full refund as this shortcoming should have been listed on the item description.

    No, I would not recommend this to a friend

    • Brand response

      LGAnswers

      Hey Rebecca, thank you for your review it is very important to us. It is terrible to hear that your television did not feature a manual tune over the air channels. I can understand how inconvenient and frustrating this may be for you. If there is anything we can do to help out in the near future feel free to reach out to us directly at 1(800)243-0000 via Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport. ^TH LG

  • Rating: 3 out of 5 stars

    Just an OK purchase

    Posted
    StephD
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This TV is not as nice as my Samsung 28" Smart TV. The brilliance is just not there. The darned thing talks through bootup and shut down. The set up was really difficult to figure out as there was no real manual or normal logic to follow. I would not purchase another LG product again after this experience.

    No, I would not recommend this to a friend

    • Brand response

      LGAnswers

      Hi Steph, thank you for the feedback! I hate to hear you are not satisfied with the quality of the picture on your new television. If we can assist you in any way, please reach out via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport ^EJ LG

  • Rating: 5 out of 5 stars

    nice tv

    Posted
    readsalot
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    great color and sound. Directions could be better; rather hard to read & locate instructions for specific actions. But I'm happy they are in print; rather annoying to have to track everything down online when I'm tired. Didn't realize how fragile the screen is while setting it up; didn't find out till reading more of the instructions. Maybe that should be discussed at point of purchase?

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Good picture, poor sound

    Posted
    ProfP
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I needed a small tv to fit a small space and this one fit. The picture is good but the sound is tinny and has to be turned up very high to be heard. The other problem is that the instructions were incomplete. I wasted a lot of time figuring out that steps were missing in the set up instructions. The diagrams were confusing. Users should not have to be techies to set up a cheap tv.

    I would recommend this to a friend

    • Brand response

      LGAnswers

      This is the last thing we want to hear. Please take a moment, at your convenience, to contact us directly via Twitter @LGUSSupport or Facebook  https://www.facebook.com/LGUSSupport/ or at 1-800-793-8896 and we'll be more than happy to assist with resolving this issue. ^KH LG