Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Model:
28LJ400B-PU
SKU:
5895500

Customer reviews

Rating 4.6 out of 5 stars with 1205 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers admire the 28" Class - LED - 720p - HDTV for its exceptional picture quality, making it ideal for small spaces. Many users appreciate the simplicity of setting up the TV, while others find the price to be an added advantage. However, a few customers have expressed disappointment with the lack of smart TV features and the quality of the speakers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,205 reviews
  • Rated 5 out of 5 stars

    Garage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this up for my garage, hung it on the wall plugged in fire stick and Apple TV just what I was looking for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great T.V.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This T.V. has a great screen and picture quality. The speakers could be better. Has to be turned up loud to hear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV for price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV. Display is good.not a smart tv but works perfectly with chroma st as well as Netflix app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv. Am able to access my cable subscription in a room that has no cable wire without having to purchase additional wireless equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this as a gift for an elderly relative. She is very happy with "the quality of the picture."

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would recommend this product as a first TV for a

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product for my granddaughter as a Christmas present. I’ve purchased LG products before and am very satisfied at their performance.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Small tv for small price

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just fine. Needed a small cheap tv for work that is light and not to fragile. This has done the job.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just an OK purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is not as nice as my Samsung 28" Smart TV. The brilliance is just not there. The darned thing talks through bootup and shut down. The set up was really difficult to figure out as there was no real manual or normal logic to follow. I would not purchase another LG product again after this experience.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hi Steph, thank you for the feedback! I hate to hear you are not satisfied with the quality of the picture on your new television. If we can assist you in any way, please reach out via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport ^EJ LG

  • Rated 3 out of 5 stars

    Good value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV with the purpose to use it as both TV and second monitor. As a TV was great, but as a monitor not so much. The main complaint was the resolution and the limited ability to customize the image quality. If you want a small Tv for a cozy room, this might be for you; if you need to use it as a second computer monitor too, keep searching. I returned mine.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for your feedback, it is very important to us. I hate to hear you were dissatisfied with the functionality of the TV you recently invested in but we appreciate you bringing this to our attention. If there is anything we can assist you with, please reach out to our computer product specialists via phone at 1-800-243-0000. ^AB LG

  • Rated 3 out of 5 stars

    good picture, simple set up, tinny sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this for my parents, we were looking for something no bigger than this. Unfortunately, there are few choices. Complaints from us are the same as I have read, the sound is tinny. Adding a sound bar would be difficult and adding a remote with headphones is not possible because of the limitations of inputs.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for your review. I hate to hear that you are not satisfied with your television overall. I can understand how frustrating this may be for you and your parents. If there is anything we may be able to assist you with please feel free to reach out to us directly via Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport. ^TH LG

  • Rated 5 out of 5 stars

    Needed new monitor fast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got on Best Buy web site picked out monitor, ordered, it and then picked up all within a couple of hours. Very fast and easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't have much data to go on, because it is in a guest bedroom, but it was easy to set up and seems to be working fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fits

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits between a kitchen counter and the cabinet. Low profile was a necessity and it did the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    like lg features

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    features great,picture quality fine, repeat buyer of lg flat screen tv's also have a lg 48" no problems in over 5 years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No e clear picture & sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV talks when changing channels, volume, etc. I could not find a way to turn this feature off. It interferes with what is being said on TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Volume is poor

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture but volume is poor. It has to be on 15 to hear it but when it's turned on, it blared HDMI1, etc.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Nice but disappointed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv had no audio out nice picture good price!!!!!!!!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV with a fantastic picture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was timely and product arrived in good shape. Did have some trouble getting it set up but finally with the manual was able to get it done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift for 3 year old grandson birthday in 3 weeks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not opened or on wall yet but the price and reviews were great and the delivery was very quick.I don't see there being any problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my mother who was 90 years old she had some difficulty using it plus needed a sound bar due to her hearing loss

    I would recommend this to a friend