Customer Ratings & Reviews
- Model:
- 28LJ400B-PU
- SKU:
- 5895500
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the 28" Class - LED - 720p - HDTV for its exceptional picture quality, making it ideal for small spaces. Many users appreciate the simplicity of setting up the TV, while others find the price to be an added advantage. However, a few customers have expressed disappointment with the lack of smart TV features and the quality of the speakers.
This summary was generated by AI based on customer reviews.
good tv but expensive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV was only 24 inches but cost 40 % more than a 32 in TV. If I didn't have such a small space I would have much preferred the larger TV. I feel like I have been penalized because I couldn't buy a bigger TV
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your review it is extremely important to us. It is terrible to hear that the television you purchased did not meet your expectations due to it being pricey. I can understand how frustrating this situation may be for you. If there is anything we can do to assist in the near future feel free to reach out to us directly at 1(800)243-0000 via Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport. ^TH
Great picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall the tv is a good value. The only problems are related to the sound. There is no connection for external speakers. The sound volume is too loud when the tv announces the channel.
I would recommend this to a friend- Pros mentioned:Picture quality
Audio is awful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrific picture and better reception than my other antenna television. Rating based on terrible sound quality, low volume (which may be a good thing), and worse- NO audio out port!! Any enhancement will require me to jerry rig an audio out port to connect this otherwise fine product to my stereo or sound bar.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to see you are unhappy with the sound of your 28LJ400B-PU. You can change the sound mode to adjust the TV's audio to an optimal level. The Standard mode optimizes the sound for all types of content. Cinema mode optimizes the sound for cinemas. Sports mode optimizes the sound for sports. The music mode optimizes the sound for music. The game mode optimizes the sound for gameplay. ^CP
LG 28LJ400B-PU
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine in my office. Issue with loud - 100 db plus - when first turned. Then the repetitive - 720 p, etc. before regular programming appears.
I would recommend this to a friendNot a smart tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a smart tv for my sunroom. I bought this because the staff told me it was and turns out it isn’t! Other than that it seemed like it would’ve been a nice tv?!?
I would recommend this to a friend- Cons mentioned:Stand
Wall mounting a must
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this TV for a bedroom where wall mounting is not an option. The legs are so cheap they won't even stay attached. Standing the TV upright on top of a dresser isn't even safe. If you're going to buy this TV, wall mounting is the only option!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your review it is very important to us. It is terrible to hear that your televisions stands do not stay attached to the television. I can understand how frustrating this situation may be for you. If there is anything we can do to help out in the near future feel free to reach out to us directly at 1(800)243-0000 via Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport. ^TH
Picture could be better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is fine but picture could be better. We’ve played around a bit but it’s kust not as good as our other TVs. May return and try another brand
No, I would not recommend this to a friendIt is the perfect size for my build in cabinet.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No Blue tooth, poor sound and limited functions. If you have room for a 32" or greater you can get a lot more TV for your money.
No, I would not recommend this to a friendGood deal for me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought floor model, but missing remote. Had extra remote at home that worked, good deal for an extra tv for cabin up north.
No, I would not recommend this to a friendWorks fine for a non-smart TV
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised. Not smart TV but I use a ROKU. The speakers are tinny and don't sound very good.
No, I would not recommend this to a friendAudio is not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Audio on this tv is not very good. To my knowledge you cannot add external speaker to achieve good quality sound.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your feedback, it is very important to us. If there is anything we can assist you with, please feel free to reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you. ^AB
OK TV for sale price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed this size TV for location where it was going and the choices are very limited. Unfortunately there is no way to connect any soundbar to it and every time the TV is turned on there is a loud voice that talks to you telling you the TV is on and a few other things I don’t need to know.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your feedback, it is very important to us. I hate to hear you are having issues with the settings on the TV you recently invested in and I can understand the frustration. If there is anything we can assist you with, please reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you. ^AB
Price was right
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Price was right for this item, but needed something with a better picture and features, so returned and exchanged.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Ok TV for the price and a small area
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service at Best Buy is great. Overall the Tv has a great picture
I would recommend this to a friendBrand response from LGAnswers
Posted .We greatly appreciate the feedback and we glad you are enjoying the TV. Should you need assistance, do not hesitate to connect with us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSSupport/ ^AC
Not bad or good.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decent product, not bad, not good. I would recommend this for others, but personally not for me.
I would recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your feedback, it is very important to us. I hate to hear you weren't fully satisfied with the 720p LED TV you recently invested in. If there is anything we can assist you with, please reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you. ^AB
Good size for small room
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound not clear...garbled sound. Not good choice for a wall mounted as speakers face wall.
No, I would not recommend this to a friend- Pros mentioned:Tv size
For price a good TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a TV for Mother N Law Kitchen For the price this was perfect!
I would recommend this to a friendBrand response from LGAnswers
Posted .We are so happy to hear you are happy with your TV! If you are in need of any assistance, have additional questions, or would just like to see our helpful tips, check us out on Twitter @LGUSSupport ^CP
Terrible sound quality ruins it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality was fine, but the sound quality was terrible. It sounded like my cheap $20 clock radio - very tinny sounding. I didn't expect super high quality sound at that price and size, but it was really bad. I was surprised the TV had such good reviews. A sound bar wasn't an option because there is no audio output from the TV. So, we returned it and bought a Samsung in the same size - the sound on it is so much better than this LG.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thanks so much for the excellent review. Such detailed information really helps our R&D team understand our customers and what it takes to make you happy. We greatly appreciate the feedback and we are sorry the TV did not meet your expectations. ^CP
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is used as a computer monitor and has worked great!!!
I would recommend this to a friendOK TV if you don't mind it talking
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this TV because I disliked the voice telling me every time I changed channels or when I turn it off. It was irritating and there was no way to turn it off or lower the voice volume.
No, I would not recommend this to a friend