Customer Ratings & Reviews
- Model:
- 28LJ400B-PU
- SKU:
- 5895500
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the 28" Class - LED - 720p - HDTV for its exceptional picture quality, making it ideal for small spaces. Many users appreciate the simplicity of setting up the TV, while others find the price to be an added advantage. However, a few customers have expressed disappointment with the lack of smart TV features and the quality of the speakers.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A liitle small for me thats all. Great quality tho
I would recommend this to a friendBrand response from LGAnswers
Posted .We appreciate your review. If you're in need of some guidance with using your TV, please head to our support page at @LGUSSupport on Twitter or you can give us a call at 800-243-0000 so a specialist can help out. ^CP
Ehhh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's nice but functions like an old shoe TV. It's not a smart tv.
No, I would not recommend this to a frienddecent product for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.picture/soun d ok not great....set up was easy for the price was ok
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your feedback, it is very important to us. If there is anything we can assist you with, please feel free to reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you. ^AB
Unable to review as this was purchased as a gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unable to review as this is a gift sure hop the recipient likes it.
I would recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your feedback! If there is anything we can assist you with, please contact us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport ^EJ
Ok tv for the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is lacking. Ok other than that for a cheap tv.
I would recommend this to a friendNot a fan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can't seem to get the voice to stop talking. Very annoying
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Let's see if we can get that taken care of for you. Send us a message on Twitter at @LGUSSupport, on Facebook https://www.facebook.com/LGUSSupport/ or give us a call at 1-800-243-0000 so we can get more info and see what we can do. ^KH
Great for small room
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installed in living room of trailer. Easy to install.
I would recommend this to a friend- Pros mentioned:Picture quality
The size is good enough for a small kitchen.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This LG tv is an upgrade from the old 13" ancient model I used to be watching in our kitchen. It has a bigger screen and better picture. My only complaint is the sound which is not loud enough probably due to lack of stereo speakers.
I would recommend this to a friend First one didnt work- had to return it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.2nd TV OK. Very inconvenient to have to return the 1st
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi Rick, I am sorry to hear you had to exchange your new television! This is definitely not what we expect from our products. If there is anything we can assist you with please feel free to reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you to assist you further. ^EJ
Nice sizescreen for kitchen counter. Would have li
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture not really sharp Not the best looking overall tv
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .I hate to hear that you're not satisfied with the picture quality of your TV. If you need any assistance you can contact us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSSupport/ or at 1-800-243-0000. ^KH
Set up instructions incompatible with directTV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The voice that accompany the set up instruction too loud
No, I would not recommend this to a friendNice tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my parents to replace outdated one. They like it.
I would recommend this to a friendnot so great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.returned first one because it was missing parts. returned second one because the speakers were bad. Nice screen though. I came home with the insignia 32"...
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We apologize the product you received had speaker troubles. Should you need assistance, do not hesitate to reconnect with us directly via Twitter @LGUSSupport or Facebook www.Facebook.com/LGSupportUSA ^CP
Poor Excuse for an almost Recent Model
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV had no audio outputs ports, picture was only fair. The 9 year old Sanyo that I'm throwing out had all outputs and much better sound.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .I am sorry to hear you are experiencing this issue with the television you purchased. If there is anything we can assist you with please feel free to reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you. ^EJ
Not happy
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Yells that it is on when you turn it on, then makes you constantly adjust the volumn that channel and sometimes needs to be at 100% to hear it. Picture is ok, average.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .To use Audio Guidance Settings>Accessibility>Audio Guidance When the Audio Guidance is set to On, the TV will announce its current status (Channel, Volume) by voice. ^CP
Died after less than 2 years
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this in 2018 to replace a similar LG to which died after only about 2 years. I had hoped that wasn’t a general problem with these LG TVs. Unfortunately last night this TV died too. I don’t have the space for a larger set where I use this and I’d prefer not to get a smaller set and this seems to be about the only set of this size around. If you don’t specifically need this size, stay away.
No, I would not recommend this to a friendThe picture did not work, just lines
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I made a big mistake in ordering. The TV did not work, and I had to waste a lot of time returning it. I lost the $30 reward certificate which I had earned by spending $300. Even though the TV did not work, Best Buy would not return the certificate value. I lost the $30 plus all the time ordering and returning. Very bad deal for me.
No, I would not recommend this to a friendDon't like audio on tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't like for audio to announce when it turns off and on. And increase volume or change channels. Can't get it turned off
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear that, but would love to be able to help. We would be happy to see what's going on. Drop us a line on Twitter at @LGUSSupport or on Facebook https://www.facebook.com/LGUSA/ so we can get more info and see what we can do. ^CP
Not a Smart TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a smart TV that I had to replace and this LG is not a Smart TV. I had to make it a Smart TV through a DVD player
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to see the 28LJ400B-PU did not meet your expectations. If you're in need of some guidance with using your TV, please head to our support page at @LGUSSupport on Twitter or you can give us a call at 800-243-0000 so a specialist can help out. ^CP
Horrible sound quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this television today and am in the process of packing it up to return tonight. The sound quality on this television is absolutely horrible! An a.m. radio would be the equivalence to the sound quality. I couldn’t get past how terrible it was to enjoy anything else about the tv.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to see you are unhappy with the sound quality of your TV. Many times the sound quality can be adjusted to your preferences. We have a help article that assists with this: https://www.lg.com/us/support/product-help/CT10000018-1421876068170-menu-settings If you need assistance, do not hesitate to connect with us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP