Customer Ratings & Reviews
- Model:
- 28LJ400B-PU
- SKU:
- 5895500
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the 28" Class - LED - 720p - HDTV for its exceptional picture quality, making it ideal for small spaces. Many users appreciate the simplicity of setting up the TV, while others find the price to be an added advantage. However, a few customers have expressed disappointment with the lack of smart TV features and the quality of the speakers.
This summary was generated by AI based on customer reviews.
Picture Quality Lacking
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this TV to use as a monitor and it has poor picture quality for this propose.
I would recommend this to a friendBrand response from LGAnswers
Posted .We apologize you are experiencing this problem with your TV. We have a help library full of content that can help with this issue. To help improve your picture quality please refer to: http://www.lg.com/us/support/product-help/CT10000018-20150350133130-poor-picture-quality You can also reach out to us on facebook at @LGUSA or on twitter at @LGUSSupport. ^CP
difficult to link to cable service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went too cheap buying this product; should have purchased a true smart TV.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Your feedback is very important to us. If you're in need of some guidance with using your TV, you can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
LiveChat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/ ^CP
Don’t buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is horrible nothing like the display. The picture is blurry. I called the store and was told to just play around with the settings. I tried everything and nothing worked still blurry picture.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .To get the best picture quality out of your TV, check out our help library and follow the troubleshooting found in this article: http://www.lg.com/us/support/product-help/CT10000018-20150350133130-poor-picture-quality ^CP
Purchased because of unusual space size.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The poorest quality sound I have ever experienced. Raspy grating and no place to plug in aux speakers. These people saved $.10 cents and produced a substandard product? Who does that nowadays? LG, that is who.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi Mikey! I hate to hear you have had these issues with the television you purchased. If there is anything we can assist you with please feel free to reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you. ^EJ
picture not that great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.picture not that great ... dark not easy to fine tune
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .To get the best picture quality out of your TV, check out our help library and follow the troubleshooting found in this article: http://www.lg.com/us/support/product-help/CT10000018-20150350133130-poor-picture-quality ^CP
Didnt even last a year
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it November 5th, stopped working 8/31 with very little use since we bought it. Very Disappointed.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear you are having an issue with your TV. We would be happy to look into the problem you are experiencing. Please take a moment, at your convenience, to contact us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP
Apple Watch G3
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unbelievable I got 3 Apple watches and all of them were defective,I must contacted Apple and request a watch through their web,and my rewards points has never been added on prior purchases?
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This review was placed on the LG TV 28LJ400B-PU. Should you need assistance with your LG products please reach out to a specialist via Twitter @LGUSSupport or Facebook www.Facebook.com/LGSupportUSA ^CP
Very blurry pic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would not recommend this tv to anyone. Quality is lacking
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .I hate to hear that the picture quality is not up to your standards. I would love to look into your case and help you find a solution. If we can do anything to assist, please contact us on the phone at 1-800-243-0000, online on Facebook https://www.facebook.com/LGUSSupport , or Twitter @LGUSSupport. You can also reach out via https://refrigerators.lgsupport.com/hc/en-us/requests/new?id=WEB&agent=4323557 for further assistance. We look forward to hearing from you. ^BH
really disapointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Most electronic producers are multivoltage. This is not. And the technical description is not written
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hello, this TV is manufactured for use in the USA and does require 120Vac for optimal operation. ^CP
Do Not Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound and picture were very bad. Took it back for a refund. Do not waste your money!
No, I would not recommend this to a friendNot good
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item worked alrite for a while and then got links in pix.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Great entry level TV.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: Excellent value for the price. Very nice picture quality. Sound is good. Easy to use and understand remote. Easy to navigate through the menus. Cons: No audio outputs. Fixed power cable. Overall: A nice secondary or bedroom TV or starter TV for someone young. It has 2X HDMI, 1X USB, 1X RCA AV input and a Coaxial cable Input. I use mine mainly for gaming and absolutely love it. I would have given it 5/5 stars if an audio output was included.
I would recommend this to a friend Junk
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy one it stopped working with minimal use buy a Samsung way better
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Great pic, sound not so much but you can fix that!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.28” TVs are hard to find. We got this one to fit into an armoire in our bedroom. The picture is great, the sound is not! However, it is possible to get better sound with a sound bar. You need to buy a audio/video splitter. You just attach the HDMI cable from the cable box to the splitter. Attach a second HDMI cable from splitter to the TV and connect the optical cable (included with Sony sound bar) from the splitter to the sound bar and voila! You have way better sound!
I would recommend this to a friend - Pros mentioned:Picture quality
What a suprise
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this TV to replace a 19” that had a good picture but very poor audio. And this LG has more than exceeded my expectation picture quality is excellent and the audio is exceptional,volume can drive you out of the room. The support from the LG help line is amazingly quick in helping resolving any issue that I was having.
I would recommend this to a friend - Pros mentioned:Picture quality
Very Pleased!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had many led tv in the past and LG is the best actually, the clear vivid picture on this is truly Amazing great buy!!
I would recommend this to a friend - Pros mentioned:Picture quality
Great little TV for small places
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Show's a great picture,has two HDMI ports for Blu Ray player and Roku
I would recommend this to a friend - Pros mentioned:Picture quality
Lousy picture quality but cheap
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality on this set is about the worst I have seen on any HD set. Extremely fuzzy and muddy, lots of false contouring, Stock color adjustment presets are pretty awful. Even a 720p set should look a lot better than this on a TV this small. Clearly this is a bottom of the line model. There are only a few pluses. Sound quality is good for such a small set. And the price, which if on sale, is hard to argue with. The only reason it got two stars instead of one. If you sit far enough way and are not picky about picture quality it might be good enough. For everyone else, look elsewhere.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Our help library article here may be able to help adjust the picture settings http://www.lg.com/us/support/product-help/CT10000018-20150350133130-poor-picture-quality to get the most out of your picture quality and to optimize it according to what you are viewing. If you ever have any questions please don't hesitate to reach out to our support team on Twitter via @LGUSSupport or on facebook at www.facebook.com/LGUSA ^CP
Mediocre Picture and Terrible Sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm surprised by all the super positive reviews. The lousy edge lighting washes out anything remotely dark, and the built-in speakers sound like a pair of cheap earbuds in a tin can. No audio output, either. I guess it's cheap and it's made by LG. Their menu systems and remotes are good, but that's the best I can say about this thing.
No, I would not recommend this to a friendOK TV. Poor sound.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is very tinny, and there is NO audio output connection! No Bluetooth either. Video performance is OK for its size.
No, I would not recommend this to a friend