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Customer Ratings & Reviews

Model:
28LJ400B-PU
SKU:
5895500

Customer reviews

Rating 4.6 out of 5 stars with 1205 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers admire the 28" Class - LED - 720p - HDTV for its exceptional picture quality, making it ideal for small spaces. Many users appreciate the simplicity of setting up the TV, while others find the price to be an added advantage. However, a few customers have expressed disappointment with the lack of smart TV features and the quality of the speakers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,205 of 1,205 reviews
  • Rated 3 out of 5 stars

    Great picture, Very poor sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is very low and fuzzy, had to add a $40 mini soundbar

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Sound is tiny

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have a 28 tcl & this lg 28 inch and both 10 watts but the sound is horrible on the lg tv, buy the tcl 28 inch is much better sound

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We appreciate your feedback regarding the sound on your TV. We will pass your feedback to our R&D team for consideration. If you're in need of some guidance with using your TV, please head to our support page at @LGUSSupport on Twitter or you can give us a call at 800-243-0000 so a specialist can help out. ^CP LG

  • Rated 1 out of 5 stars

    Cannot manual tune channels

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was disappointed to find out that this TV cannot manual tune over the air channels. I called LG 2 verify this fact. I hope I get a full refund as this shortcoming should have been listed on the item description.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey Rebecca, thank you for your review it is very important to us. It is terrible to hear that your television did not feature a manual tune over the air channels. I can understand how inconvenient and frustrating this may be for you. If there is anything we can do to help out in the near future feel free to reach out to us directly at 1(800)243-0000 via Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport. ^TH LG

  • Rated 1 out of 5 stars

    GARBAGE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do NOT buy an LG television. These televisions are NOT made to last. Expect to throw it in the GARBAGE in about 13 to 15 months. Remember reading this and thinking you should've listened . LG will not stand behind their product so they even bother.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear you are having trouble with your TV. We would be happy to look into the problem you are experiencing. Please take a moment, at your convenience, to contact us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP LG

  • Rated 1 out of 5 stars

    NO AUDIO OUTPUT?!?!?!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is horrible, as expected with a flat screen tv, but to have no connection ability for any simple speaker is ridiculous and makes it worthless to me

    No, I would not recommend this to a friend