Main Content

Customer Ratings & Reviews

LG - 28" Class - LED - 720p - HDTV-Front_Standard

LG - 28" Class - LED - 720p - HDTV

Model: 28LJ400B-PUSKU: 5895500

Customer rating

Rating 4.6 out of 5 stars with 1062 reviews

94%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Filter:
Page 1, showing1-20 of 729 Reviews
  • Rating: 5 out of 5 stars

    Great secondary TV

    Posted
    Jamesasr
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I almost didn't buy this TV based on some of the reviews. There are many that are just erroneous e.g. the feet fall off - duh, how about putting the screws (provided) in so they don't fall off. Others are on the picture or sound etc.- WHICH YOU CAN ADJUST etc. This is a 720p tv and is not a UHD 1080p or a 2160p so it is NOT going to be at those higher standards. It is a great picture for 720p with some ability to adjust the picture to make it closer to your personal preferences. Also, the sound is as good as it should be at this price point. We use it in our kitchen and it is better than the unit we replaced. Please note YOU CAN ADJUST the sound to what you want but it will never be at a level of a sound bar etc. Just a solid tv and exactly what I expected without the issues from many of the one and two star comments.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    A Perfect "Second Set"

    Posted
    Gary51
    • Verified PurchaserVerified Purchase

    Actually, having grown up during the time when color TV first came to the networks in the US it's amusing to think of a 28" high-def TV as a "second set," but today most people want something bigger for their primary entertainment center, thus my title for this review. In every way but size, the LG would be fine for use as the main TV; the resolution, while less than some, is greater than standard DVDs and many broadcast programs, and while the size may seem small compared to the wall-dominating behemoths in many homes, it's large enough for comfortable viewing in any room of a conventional home and impressively large for a dorm room or small apartment. This set offers every function needed for quickly selecting and viewing multiple sources; it's easy to go from TV to DVD to game and back with the simple remote. With LG's reputation for quality, you can't go wrong.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great picture size

    Posted
    Scott
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I needed a TV that would fit into a piece of furniture in a bedroom, that was built to hold an old CRT 27inch Sony Trinitron. That limited the width of the TV I could use. A 32 inch screen was too wide. Something in the 28 inch class size is ideal. There are not too many screens of that size available and finding one from a brand I have had great experiences with before, LG, made this TV an ideal choice. I had to adjust the picture settings to get the image to my liking, but after those new settings the picture is excellent. Bright, vivid and sharp. It's a 720p set , but nobody can see the difference between 720p and 1080p on a screen this size anyway. It fits my need for a bedroom TV well.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Simple proficient TV/video monitor

    Posted
    Spino
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I only bought a 28" because that was the biggest that would fit on the kitchen counter. This was the best 28" at BB according to the sales people, and I concurred. It is not a smart TV, but it does have an update hdmi port. Since it is only 28", the 720p (minimum high resolution) display is good enough. I got an open box, and, yes, it had been opened before, but otherwise was great. One pro tip: The normal philips/cross screw and screwdriver is #2. The legs attach with #1 or #0 cross screws, and you are threading into plastic. The right screwdriver made a big difference in properly attaching the feet, which are needed unless you hang it from the wall with a VESA wall mount.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great LG TV

    Posted
    bhall27513
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    We needed a 28" TV to fit on our kitchen counter and this 28" LG TV was a perfect fit. My wife had complained that our previous TV didn't have a clear picture and the sound wasn't good. This LG TV has a very clear picture and very good sound. The only negative was when first turned on the TV it told you every thing you used the remote for, such as telling you via sound what level the sound was when you increased or decreased the volume. I finally found toward the end of the instruction manual how to turn that off because it was loud and annoying. Once that was done, and once I was able to program the Spectrum remote to operate the TV we've been very happy with our purchase.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    WOW.....I'M LOVIN' IT!!!

    Posted
    BENJ
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This is my very first HD TV.....SO MANY negative reviews I hesitated to buy it, but they were WRONG......the picture's great (of course!) & the many complaints about the remote being too small to me, are just silly...The sound is not 'tinny' as many have said, but then I have mine on a bookshelf with a few feet of space behind it...maybe that's why it sounds good.....anyway, I LOVE this LG and am so glad I didn't listen to the negative reviews. Maybe because the others had experience with HD sets, while I have not? who knows! anyway, it's a great set and I enjoy it very much....small remote and all!! LOL...

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Worthwhile value

    Posted
    DA123
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I purchased this tv to replace a previous one in my guest bedroom (which I had owned since the mid 90s). THAT tv still functioned, so I was not really in need of a replacement. However the price of this LG was too good to pass up. LG rarely disappoints in terms of consumer electronics and that is the case here. I am happy with the features and the picture quality of this 28' LED 720p. Would recommend to others; great bargain!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great little compact TV

    Posted
    LiveResistance
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    A great little TV for an affordable price. The TV is nothing mind blowing, but it has a good picture and better sound than I expected. My main concern was finding a TV that would play all kinds of video files off of the USB port. This one supports many types of formats (MKV, MP4, etc) and plays them back perfectly. The stand looked a little flimsy in the photo but is actually much sturdier than I thought it would be. So far we are happy with our purchase.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love my LG!

    Posted
    happycamper
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This is my third LG TV and this is the best of the lot. Don't get me wrong the 32" and 55" were both great as well but this one is better due to the advances in technology. I wanted a TV that would work with Prime TV, HDMI and my tablet. Sound and picture quality are excellent, set up was quick! I would also like to say a special thank you the Customer Service person that helped me, she took the time to listen to my needs and wants, answered my questions then set me up with the best TV. Great shopping experience!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great tv !

    Posted
    Dylan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    When I first went there I thought of getting a smaller tv like a 18 but when I looked that was way to small , luckily customer service helped me pick the perfect 28 inch tv mainly used for gaming but is great for movies and shows etc. great picture ( 1080p) great response times. 10/10.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Very nice T V for the price

    Posted
    Dctwo
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    We bought this TV to replace a very old TV in the kitchen. The old one just died on us. This LG got assembled very quickly and immediately we were watching programs. I have one small "nit" which I have to work through which is a voice comes on every time the unit is turned on or off and when the volume is changed. It is annoying. Other than that it works flawlessly.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Better than expected!

    Posted
    BiggRuss
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I bought this "open-box" for my daughter and her Xbox One S. The image was just as sharp as I expected it to be. The colors are crisp and all that. Although it's listed as a 720p set I was VERY pleasantly surprised to find that it does in fact display at 1080p. As an 'extra' non-smart TV, you can't go wrong if you find one inexpensively.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent TV For the Money

    Posted
    Foodie325
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I bought this TV to replace the one I had out on my lanai. The previous one was a 24” that was a bit too small. This 28” TV not only fit perfectly in my space it also fit on the mount I already had. The TV itself plays beautifully with nice color and clarity. Surprisingly the sound on the TV is excellent and does not need any additional sound systems. Overall this was a very good successful purchase from Best Buy

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    nice tv

    Posted
    readsalot
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    great color and sound. Directions could be better; rather hard to read & locate instructions for specific actions. But I'm happy they are in print; rather annoying to have to track everything down online when I'm tired. Didn't realize how fragile the screen is while setting it up; didn't find out till reading more of the instructions. Maybe that should be discussed at point of purchase?

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    New TV

    Posted
    Brian
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Replaced my 29" SAMSUNG LED television when the picture went out after about four years of service. Needed a 26 - 29" television to fit the space available and viewing distance. This LG was the largest available at a reasonable price. Great choice. Great picture. Sound is poor but no worse than any other LED television with rear facing speakers. Bad design feature; speakers should face the front.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Remote with Options

    Posted
    DoinTimeOnEarth
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    At first, l wasn't able to figure out how to get the sound or picture l wanted because it wasn't set. The remote this TV comes with had so many options but the manual didn't say. After a few days l figured it out & got the perfect picture & sound. I've never seen a television where you can adjust so many settings. My last flat screen didn't even have a remote!?!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Nice TV for the price.

    Posted
    Waterdog
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Nice TV for the price. I needed a TV for my sunroom. Since it's thin and light it was easy to install on the ceiling mount that I had. I connected it to my cable through the Roku I bought. It was wireless so I didn't have to run a cable to it. I also connected it to a square flat antenna. I was surprised how many channels I get.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Good TV for our 5th wheel

    Posted
    stevev5
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Nice TV. Where we're located (in the mountains) the reception is fair to good. We don't have cable or a dish so only get a few channels. The TV isn't a "Smart" TV (I knew when I bought it). Overall, it has a very clear picture. I needed a 28" to replace my old TV (inside a cabinet). I really like the TV. I also bought the LG DVD player. They are a good combo.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great little tv. Sharp picture

    Posted
    Nana
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I had no idea on which tv to buy. And there you were. Excellent service. Exactly what I needed. Plus the firestick. What a great touch. I tell all my friends about the outstanding service I received. And such reasonable prices. Keep up the great job Y'all are number one in my book. Thank you again. And I will be back. Christmas is right around the corner. See ya soon.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    fit into space

    Posted
    geekless
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Speakers seem to be on base facing down, so can be a little tinny/echo like at times. I do not like the loud computer built in device that says power on/off etc. I haven't figured out how to disable. Also won't pick up Cable TV info...But overall fit what we needed. I was told by Best Buy Associate I may want to purchase better speakers in future, I might.

    I would recommend this to a friend