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Customer Ratings & Reviews

Your price for this item is $3,399.99

Customer reviews

Rating 4.5 out of 5 stars with 96 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers find value in the 28 Cu. Ft. 4-Door French Door Smart Refrigerator with Dual Ice for its spacious interior and innovative features. Many customers rave about the refrigerator's craft ice, while others appreciate its stylish design and ample storage space.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 96 reviews
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Lg is awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, love this refrigerator; I love the craft ice

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Worth the wait

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, very nice. Took awhile to get delivered but worth the wait. The craft ice took about a week to fill up the bin, and everyone loves it. Hopefully no problems come up, but in past experience, LG customer support has been excellent and I’m not concerned.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    LG 28 Cu. Ft. French Door

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator definitely met my expectations. I went with this one over the Instaview because it has more door storage. It has regular ice and the awesome craft ice as well. So far it is perfect! Not to mention the delivery drivers were very quick and efficient!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 4 out of 5 stars

    LG Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t really get use to the options on the refrigerator but seems to work well. One bottom draw doesn’t seem to pull out smoothly so I need to look at that. Live craft ice!

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Spacious

    Rated 5 out of 5 stars

    awesome fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome fridge! love the craft ice. It has lots of space inside.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge. Having two ice makers is fantastic. I have had it for 2.5 years through some moderate to heavy usage. It's help up other than two broken pieces of plastic on drawers. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge. It’s spacious and the gourmet ice cubes in the freezer compartment are a fun bonus. My only wish was that the regular ice maker made more ice but I guess that’s the downside of a slim ice maker in the door. I’d definitely buy it again!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Great Design, but...

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator design inside and a wonderful color outside. We loved every feature on this LG. Sadly, one of the freezer drawers did not function the way it should and the 2 installers suggested we ask for an exchange. We did make that request.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Much nicer than our old fridge. Ice crusher is quiet, as it the refrigerator itself. We like the double drawer freezer as things don't get buried like our old one.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Love my LG appliances

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this new frig. Best part is you can open either door first. The ability to change shelf configuration is fantastic. The unit was slightly larger than measurements provided. Water still has a strange taste but both ice makers are great.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Best Refridgerator Ever

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this new refrigerator. The 2 drawer freezer section is easy find items and the craft ice is great. The refridgertor is well laid out. The overal look is attractive.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Craft ice!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing and it makes craft ice. Beautiful balls!!! She wanted balls. She got balls. Takes a bit for it to make the balls. But the balls are very nice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my new fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this fridge. staff was so helpful. love the no fingerprint coating. only downfall is magnets will not stick to front but will stick to side

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery staff and appliance staff

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service Better than the geek squad staff at the store. They need to be more customer friendly

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 4 out of 5 stars

    Good fridge, Best Buy’s installers poor service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes great craft ice, installers had a hard time adjusting doors and levels

    No, I would not recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Craft ice is a winner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the craft ice and room for a big pizza box and I can access the bottom freezers with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Did I Mention That I Love It?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the space, love the crushed ice, love the app, love the black stainless, love the craft ice, love the middle drawer

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 3 out of 5 stars

    Dissapointing ice function

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this refrigerator is good. The craft ice maker is cool, but they don't form into complete spheres. It has an ice plus mode that will make more ice over a 24 hour period in preparation for a party or large gathering. Even with this feature, I still ran out of ice. Also, the left French door is very heavy because of the built in ice maker. It is a space saver but very heavy.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Great so far

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator and especially the black stainless finish. Storage features and layout are functional and my family is enjoying the craft ice.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 4 out of 5 stars

    Refrigerator.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Craft Ice part. Seems to work very well. Looks great.

    I would recommend this to a friend
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