Customer Ratings & Reviews

I love this fridge craft ice storage user ability cant sat enough posite things about this one its been almost 1 year since i bought it love love love it!

Keeps us organized. Love the ice choices. We keep cracking up when we use the large balls of ice… LOL! The water stream works perfectly. Our last frig took forever to fill a glass. Love how you can switch the full convert drawer depending on what’s going on. I currently using it as a freezer drawer but next week I’m converting it to a meat drawer.

I love the design, quality and size of this fridge and especially the ice craft maker.

Best appliance purchase by far. The middle drawer (can switch from freezer to refrigerated) is amazing for often quick grab items like deli meats/cheese, yogurts, fuit, cold snacks. The instaview door is convenient for drinks and go-to condiments like ketchup/mayo. The bottom freezer is surprisingly spacious, with a drawer as well. Craft ice is a nice classy touch. Family LOVES it.

We are enjoying this LGrefrigerator with the double tap window and craft ice. Nice design and quality.

Long wait for the one we wanted and we are very happy. Door ice maker could maintain a colder temperature as the ice binds if you don’t check the bin bi-weekly but that minor issue is overcome by the craft ice maker which is performing well, shelves could adjust a little bit more but still there is acres of space

Fabulous Refrigerator, not only is it beautiful the roominess inside , the craft ice , water dispenser all a dream. Craft ice will stop when full then replenish as used oh I forgot to mention the delivery guys ! They were lights out. Got this huge unit in pristine Thx Best Buy and LG

The only thing that bothered me in the whole transaction and door replacement that wasn’t noticed by the delivery team, was that I specifically mentioned to the salesperson that the refrigerator looked shorter than my refrigerator at home which we bought seven years ago from Best Buy same location. He said it would have been the same height as any other refrigerator. I told him that we had a cut out that looked shorter. He said it was not shorter than standard refrigerators

I am loving my LG refrigerator! I ordered it, received less then a week later, installers did a fabulous job installing, my Kraft ice balls are perfect & the space is just the right fit for my family! It’s not noisy, BUT finger print resistance...........NOT! I was torn between the Samsung Hub for all the little gadgets but I’m glad I chose the LG.

I am very happy with the LG Refrigerator I chose. There was an issue in the beginning with my delivery, but Best Buy made it right, and turned me into a happy customer.

The GOOD: 1. The sales rep was absolutely Awesome. We love the fridge and the Kraft ice maker is a sweet bonus. The BAD: I called to ask for a Tec to come and adjust the crooked right door. I ended up speaking with a female who was in Asia and she was very difficult to understand. It took awhile but she said she is making arrangements to have it replaced. I was shocked and told her it just needs adjustment. She said “best to replace”. Got all my info, I think, and said I would get new soon. That was about 3 weeks ago and I haven’t heard from anyone else. So, what’s up????

We originally purchase this model in SS but the fridge would fluctuate in temperature, decided to return this model for another, BB didn't the SS available so we went with BS. Delivery and install were great just keep in mind if you want BB to move the old fridge to the garage this will cost you extra nowhere was this mention when we purchased the fridge online, they moved it to our garage without charging us :-) We really didn't care about the instaview window but didn't have a choice as selections were low.

This refrigerator has all of the bells and whistles expected of a premium fridge. We love the specialty ice and the knock-knock window. Lots of space in the big boy. Large families will definitely appreciate this.

Plenty of room for Costco runs and the door in door feature is a lot more useful than expected.

Delighted with my refrigerator, it is beautiful and perfect for my home, my dream come true

We’re lovin this refrig. The craft ice whoa! Child’s lock on the outside #1. The ice is large! The crushed ice nice too. The outer door w/window genius lets us not open the entire door for items we use frequently. Highly recommend!

So far, I love this fridge. Cooling is very good. Ice maker working good Craft ice in not as clear as the manufacturer claims. Will see if it improves and the craft ice gets clear Overall I think this is an excellent fridge and would recommend to friends and family

This LG is forward thinking the shelves make it possible to have short and tall items the knock knock the door let you get your milk and butter within seconds. On a scale of 1 to 10 this refrigerator definitely is a 10

The refrigerator is very spacious and we love the extra ice feature, and the Craft ice. It’s been a great buy. Looking into more lg products.

Worst fridge i've ever owned, and the most expensive. 1) The ice makers stopped producing ice shortly after installation. Best Buy replaced the fridge 3 times to try and fix it. It worked for a week and then stopped again, 2) The temp shown on the outside of the fridge is the temp it's set to, not the actual temp! so imagine my shock to find out all my frozen goods were partially thawed out and the fridge had no way of telling me or alerting me that the internal temperature was wrong! 2) The service tech who came out to repair the unit replaced the compressor (after less than 2 months of ownership!) that still didn't fix the issue, and! he lost two of the screws that hold the top plate in place, so it's not been put back together correctly, and the top panel looks all wonky. I am in contact with LG about getting my money back. Steer clear of this expensive piece of junk. oh, lastly, I almost forgot, the craft ice maker does not make ice balls, it makes ice 3/4 balls. They are flat on one side. Save your money, this unit is not worth the 3000+ asking price.