Customer Ratings & Reviews
- Model:
- LRMVS3006D
- SKU:
- 6397183
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Design
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the Craft Ice feature, ample space, and the innovative door design of this refrigerator. Many appreciate the large capacity and quiet operation, while some experienced issues with the compressor and reported concerns about the refrigerator's reliability and depth. A few users also mentioned inconsistencies with temperature control.
This summary was generated by AI based on customer reviews.
Be wary
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this exact same model in Aug 2020 with a Geek Squad 5 year warranty. I LOVE the fridge & so does everybody who sees it BUT....After a year, the craft icemaker needed to be replaced, & again in another year & again this year. Its to the point where it only drops ice once a day instead of the twice a day its set for. We just had Best Buy here to replace it for the 4th time & it still will only drop craft ice once a day. Also, the in door icemaker stopped workingbaroun a month ago so they replaced the control board on top of the fridge thinking that may be causing the problems with both icemakers. Well, yesterday morning they replaced the in door icemaker & we still have no ice. Like I said earlier, I love this fridge but this is ridiculous. It also is slow to put out ice & it doesnt hold a lot either. When the fridge stopped making the regular ice I bought 1 of those small countertop icemakers for $89 & that thing makes more ice in an hour than my $3500 refrigerator makes in more than a day. Geek Squad is supposed to have a 'no lemons' policy but I was told after the 3rd craft ice repair they wouldnt replace a refrigerator just because the ice maker wasnt working. I guess we'll have to see about that as it seems another visit will be needed & Im not going to put up with this anymore.
No, I would not recommend this to a friendCool Fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The LG appliances have never failed to amaze me. They are affordable and constructed to last.
I would recommend this to a friendCompressors
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We loved our LG fridge the design is smart. Our compressor went exactly 5 years and 2 months later and so we had to pay $450 for replacement. Since it was a $3000 fridge it made sense. The compressor replacement has a 90 day warranty. It went out after 130 days so out of warranty. As long as you feel ok with $1200 a year for a new compressor every 3-4 months it is a good fridge. Assume 600 a year to own this brand new. Beware of the reviews that have not owned the fridge for a while
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Darryl. Thank you for taking the time to leave us feedback. We understand that you have to get your compressor be replaced and we sorry for the inconvenience it caused you. We would like to look into this further, if you haven't been in touch with social media care team yet. Please send us a private message with more details on Facebook or X (Twitter) using @LGUSSupport, and we'll be more than happy to see what we can do to help. ^Dan
Compresdor isdues
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased my LG February 2019 with a “3-year” warranty and its now on its third—let me say that again—its 3rd compressor! And the warranty i thought was for 3 years is really only for 2. Now, i can get a new compressor through LG (they are in law suits over this), “sent directly to my home” and woukd artive in a month or so. Now mind you, that serms fair except its 3 times thst for labor to install. So i guess im going to be purchasing a new fridge but it wont be an LG!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to review the LG Refrigerator (LRMVS3006S) model. We regret to hear about the ongoing issues you have experienced with the compressor and the confusion regarding the warranty coverage.
We understand how frustrating it can be to have recurring compressor problems, mainly when you have relied on the warranty for support. If you are considering purchasing a new fridge, we understand your hesitation in choosing another LG product. However, we assure you that we continuously strive to improve our products and the overall customer experience.
We value your loyalty and would like to explore ways to assist you further. Please reach out to us on social media @LGUSSupport so we can help you further. We look forward to assisting you and regaining your trust in our products. ^Juvy
Number one fridge.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my fridge. What I love about the fridge is that it’s finger prints resistant.
I would recommend this to a friendGreat Except Ice Makers Last Less than a Year
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have had this model for just over three years. It's everything we want except that it's on its fourth icemaker and that has stopped working. The craft ice has also been on and off, and it's been replaced. The service techs tell us that the ice makers are unreliable and replacements sometimes arrive in a non-working state. Fortunately, we got the extended warranty, but it doesn't make a lot of difference now. Our last service request has been open for two months waiting for parts.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. We appreciate you taking the time to share your feedback on the LG Refrigerator (LRMVS3006S) model. We understand the importance of having reliable appliances that function properly and last long. While we strive to create durable appliances that stand the test of time, occasional malfunctions can occur. We want to assure you that your feedback is valuable to us, and we will address these issues with our team to improve our product's overall performance and quality. If there's anything we can do to assist you, please reach out to us on social media @LGUSSupport. ^Juvy
Stay far away from this fridge and from LG
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stay far away from this fridge and from LG. After one month from purchasing this fridge, the ice maker stopped working. After changing the ice maker, motherboard and other components, the fridge still didn’t work. Best Buy was gracious enough to exchange it for a new one. Unfortunately, the ice make and freezer stopped working. This time, I had to work with LG for the repairs. After a month and multiple attempts to fix it, my fridge still didn’t work. I had to throw away everything in the freezer. I escalated the issue to Rachel, the Presidential Liaison, and I received the worst customer service I’ve ever experienced. She’s been non-responsive and received nothing but empty promises for updates. I had to buy a new fridge and still have not been refunded by LG. I will never buy an LG product again and advice everyone to stay far away from them.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your feedback in your LG Refrigerator (LRMVS3006S) model. We understand how crucial it is to receive timely and effective assistance, especially when facing issues with our appliances. We aim to deliver outstanding products and services that fulfill our customers' requirements and anticipations. We are committed to finding a way to make it right. Please reach out to us on social media @LGUSSupport to assist you in any way we can and are dedicated to ensuring your complete satisfaction. ^Juvy
Best fridge ever
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Just makes ice balls really slow. But over all great buy
I would recommend this to a friendQuit cooling after 24 months
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just two years after purchase, the unit quit cooling. Over the course of five weeks and a complete nightmare dealing with LG they deemed it was not able to be fixed. I was given a prorated amount that was still almost $1200 short of replacing the current model that I had.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. We're grateful for your time to write us feedback on your LG Refrigerator (LRMVS3006S) model. We regret to hear about the cooling issue you experienced with your refrigerator. We understand how frustrating it must be to have your unit stop cooling after 24 months. This is not the level of quality and longevity we strive to deliver. For more details on the issue you've experienced, please visit this link: https://www.lg.com/us/support/help-library/not-cold-enough-refrigerator-CT10000021-1426094905942. If there's anything we can do to assist you, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy
Awful after sale customer experience with a defect
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awful after sale customer experience with a defective $4000 LG refrigerator which LG sells it as its flagship top of the line 4 door insta view refrigerator. Within 2 week we noticed that the top drawer of this refrigerator was defective. It took some effort to open it and more effort to close it, as the drawer gets stuck at a point half way. When Best Buy delivered this refrigerator, the delivery person did not hook the water line even though it was included in the purchase. They said someone from greek squad will come to connect the water line. Took them 2 weeks to get the water line hooked, and turn on the refrigerator. At that time we noticed the top drawer has defect. We talk the best buy person and he said its new and will be perfectly fine in few days. It never did. Called Best buy multiple times, and they send someone from Geek Squad , but he said that they will have to replace the drawer. No one came to replace it ..waited for weeks and called again, and was just being a run around. Asked them to replace it and they said 2 week return is over. Well it took them 2 months to tell us that it can be repaired. Cant believe Best buy will be so careless and difficult to deal with.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Venette
Bad choice of refrigerator.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My four year old LG no longer cools , repairman has been here 6 times replacing compressor, thermostats and . valve, Frig is moderately cooling, my husband jokes I now have a new spot to store Christmas ornaments. Was supposed to be under warranty. LG has this reputation, our repairman said he will no longer service LG products.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Door-in-Door too warm for storage
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.According to LG, it is perfectly normal for the door-in-door are to be 10+ degrees warmer than the rest of the fridge. This means that even if you set your fridge to 35, the door will still be 45 degrees. LG recommends using this area for condiments, which would still be warm enough to breed bacteria. If you don't mind everything in the door being "not quiet cold enough" then this fridge is likely fine for you. Do not store anything perishable in the door compartment.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi there, We see that you gave us a 2 star rating, We can definitely understand why. However, We'd like the opportunity to make things right. There are several causes for a refrigerator that doesn't cool, including dirty condenser coils, poor ventilation, improper installation, faulty or dirty gasket seals, unorganized food storage, appliance location and malfunctioning internal parts. With that said, Please contact us so that we can get you some attention for this issue as this is not how your LG Refrigerator was designed to perform. This is how you can get our private message, live Chat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: LG Global
Twitter: @LGUSSupport.
https://www.lg.com/us/support/help-library. ~Tanisha
Bad Purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased in March 2021, died February 2022, the unit stop cooling. Service changed compressor, motherboard and still not working as of March 11, 2022. We have been going round and round with LG and LG service maintenance to declare it a lemon or big paper weight. I will update this post if needed. Its been a nightmare.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking time to review this product, Donald. Understandably, this is frustrating. We are doing our best to improve the quality of our products. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Jovelyn
5 star fridge that ends up being a 1 star
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is awesome and would be 5 stars but one feature is so awful, it makes this a one star refrigerator and absolute regret. There are two ice makers, the traditional and craft maker. The traditional I’ve maker literally must be the smallest I’ve maker to ever go into a refrigerator. The fact that they put this ridiculous ice maker in a $3k+ refrigerator is absolutely shameful. We are a family of four but only 2 adults. The other two are toddlers and we NEVER have ice. It’s depleted so quickly because of how small it is and this refrigerator takes FOREVER to refill the bin, even when you have it on “ice plus.” We had a standard $1600 GE before this and never ran out of ice, EVER!!!!. Do not buy this if you plan on having people over or let alone want ice for yourself on a regular basis.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your feedback about the LG Refrigerator (LRMVS3006S) model. We’re glad to hear that you find it awesome overall, but we understand your concern about the ice maker's capacity. It’s important for a refrigerator to meet the needs of your family, especially when it comes to having enough ice on hand.
For optimizing ice production, we recommend ensuring that the ice maker is set to “Ice Plus” and checking for any blockages that could affect its operation. However, we recognize that the design should ideally accommodate larger families, and your feedback will help us improve our products.
If you have any further questions or need assistance, please feel free to send us a private message on social media @LGUSSupport. We're here to help and appreciate your input. ^Juvy
Don't buy Best Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There is a problem with the cooling transfer from the freezer. We had a licenced tech sent by LG, and he said it's common. The reason for the review is it's right outside of warrenty. Best Buy and LG both told us to pound pavement. Customer support is bad, and the engineering is bad.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Lawrence. Thank you for sharing your experience with the LG Refrigerator (LRMVS3006S) model. We understand your concern about dealing with a cooling issue, especially when it’s just outside the warranty window. Our goal is to provide you with quality products and great service to make your experience as smooth as possible.
If you're having trouble with cooling from the freezer to the fridge, it might be related to the evaporator fan, damper control, or a thermistor that’s not working quite right. These parts help manage airflow between sections, and if one of them is off, it can cause uneven cooling. Sometimes, just unplugging the unit for about 5 minutes can help reset things, but often these issues might need a part replacement or some calibration. For more help, visit https://www.youtube.com/watch?v=0XHqK0CTyHU.
We’d love to take another look at your case and see what we can do for you, even if it's outside the usual warranty timeframe. Just send us a private message on social media @LGUSSupport with your model and service details. Our team will review it and do our best to help you.
We're here for you and want to make sure everything gets sorted out. ^Juvy
BROKEN FRIDGE/HORRIBLE SERVICE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst customer service I have ever experienced. We received a broken fridge two weeks ago and no one can figure out how to schedule a return pick up. I now have the new fridge, and still have the broken fridge in my kitchen. Literally no one can help me. I have wasted a minimum of 15 hours over the last two weeks on the phone, in the store, trying to resolve and no one can help. The people in Braintree have been the most helpful and nice, but they seem to have their hands tied. I am not sure what else to do at this point
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience and providing feedback on the LG Refrigerator (LRMVS3006S) model. We understand how important it is to have a fully functioning fridge in your kitchen, and it is unacceptable that you have had to spend so much time and effort trying to get assistance. Please know this is not the experience we want you to have with our service. We are actively working to address and rectify this situation. Our team in Braintree is renowned for their helpfulness and kindness, and we appreciate your acknowledgment of their efforts. Rest assured, we will do everything possible to ensure they have the necessary resources to assist you further. Please reach out to us on social media @LGUSSupport so we can help you further. ^Juvy
Delivered Today 05/25/24 DOA
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered this refrigerator today and thing never cooled, waiting on Best Buy to replace it,
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to review your recent purchase of the LG Refrigerator (LRMVS3006S) model. We understand how important it is to have a properly working refrigerator. We strive to provide reliable, high-quality products and ensure a smooth and seamless experience. Our team is actively working on replacing the refrigerator and ensuring that you receive a fully functional unit.
We appreciate your patience during this process. If you have any further questions or concerns, please reach out to us on social media @LGUSSupport. ^Juvy
Horrible company horrible refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this March on 22. Three broken ice makers since then and now a broken cooling fan. LG is incapable of returning calls on open tickets, they have a repair company that doesn’t communicate when they will show up. This company more than the refrigerator are the issue. Stay away from LG.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Paul. We appreciate your feedback on the LG Refrigerator (LRMVS3006S) model. We understand the importance of receiving timely and effective assistance, especially when facing appliance issues. We strive to provide reliable, high-quality products that meet our customer's needs and expectations. We are committed to finding a way to make it right. Please reach out to us on social media @LGUSSupport to assist you in any way we can, and we are dedicated to ensuring your complete satisfaction. ^Juvy
Got a lemon
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After 1.5 years the fridge and freezer stopped working. I see alot of good reviews, so I must have gotten a bad one. I've heard that the new compressors are made cheaply and don't last as long. Because of Covid, my service calls have been cancelled twice, so I am out of a fridge for a while. I had to buy a used one from a neighbor so I could save my food. I will never buy a LG appliance again!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear of this mix up. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Ice ball maker poor design
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ice ball maker has been replaced 3 times. Dents easily. The convertible drawer is a plus.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi Will, thanks for taking the time to leave your review. Feedback is invaluable to us as we are constantly seeking ways to improve our products. Your review will be taken into account as we create future models going forward. ^Chris