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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1106 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers recognize the 29.5 Cu. Ft. 4-Door French Door-in-Door Smart Refrigerator with Craft Ice for its popular Craft Ice feature and innovative door-in-door design. Users also appreciate the refrigerator's overall performance, amazing capacity, and the ample space it provides. Furthermore, customers find its size suitable and are pleased with its quiet operation and excellent features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,106 of 1,106 reviews
  • Rated 1 out of 5 stars

    Don't buy Best Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a problem with the cooling transfer from the freezer. We had a licenced tech sent by LG, and he said it's common. The reason for the review is it's right outside of warrenty. Best Buy and LG both told us to pound pavement. Customer support is bad, and the engineering is bad.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Lawrence. Thank you for sharing your experience with the LG Refrigerator (LRMVS3006S) model. We understand your concern about dealing with a cooling issue, especially when it’s just outside the warranty window. Our goal is to provide you with quality products and great service to make your experience as smooth as possible.

      If you're having trouble with cooling from the freezer to the fridge, it might be related to the evaporator fan, damper control, or a thermistor that’s not working quite right. These parts help manage airflow between sections, and if one of them is off, it can cause uneven cooling. Sometimes, just unplugging the unit for about 5 minutes can help reset things, but often these issues might need a part replacement or some calibration. For more help, visit https://www.youtube.com/watch?v=0XHqK0CTyHU.

      We’d love to take another look at your case and see what we can do for you, even if it's outside the usual warranty timeframe. Just send us a private message on social media @LGUSSupport with your model and service details. Our team will review it and do our best to help you.

      We're here for you and want to make sure everything gets sorted out. ^Juvy LG

  • Rated 1 out of 5 stars

    Delivered Today 05/25/24 DOA

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered this refrigerator today and thing never cooled, waiting on Best Buy to replace it,

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for taking the time to review your recent purchase of the LG Refrigerator (LRMVS3006S) model. We understand how important it is to have a properly working refrigerator. We strive to provide reliable, high-quality products and ensure a smooth and seamless experience. Our team is actively working on replacing the refrigerator and ensuring that you receive a fully functional unit.

      We appreciate your patience during this process. If you have any further questions or concerns, please reach out to us on social media @LGUSSupport. ^Juvy LG

  • Rated 1 out of 5 stars

    Horrible company horrible refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this March on 22. Three broken ice makers since then and now a broken cooling fan. LG is incapable of returning calls on open tickets, they have a repair company that doesn’t communicate when they will show up. This company more than the refrigerator are the issue. Stay away from LG.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Paul. We appreciate your feedback on the LG Refrigerator (LRMVS3006S) model. We understand the importance of receiving timely and effective assistance, especially when facing appliance issues. We strive to provide reliable, high-quality products that meet our customer's needs and expectations. We are committed to finding a way to make it right. Please reach out to us on social media @LGUSSupport to assist you in any way we can, and we are dedicated to ensuring your complete satisfaction. ^Juvy LG

  • Rated 1 out of 5 stars

    Got a lemon

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 1.5 years the fridge and freezer stopped working. I see alot of good reviews, so I must have gotten a bad one. I've heard that the new compressors are made cheaply and don't last as long. Because of Covid, my service calls have been cancelled twice, so I am out of a fridge for a while. I had to buy a used one from a neighbor so I could save my food. I will never buy a LG appliance again!

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear of this mix up. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Rated 2 out of 5 stars

    Ice ball maker poor design

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice ball maker has been replaced 3 times. Dents easily. The convertible drawer is a plus.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hi Will, thanks for taking the time to leave your review. Feedback is invaluable to us as we are constantly seeking ways to improve our products. Your review will be taken into account as we create future models going forward. ^Chris LG

  • Rated 1 out of 5 stars

    Really bad LG.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    (DON'T BUY LG REFRIGERATORS) These refrigerators are having a problem with their compressors. We purchase one at BrestBuy in 2018 and paid $4600 and now is trash. Nobody wants to fix because LG is junk.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Fernando. We're sorry to hear about the issue you've encountered with your refrigerator's compressor and the challenges you've faced. Your feedback is important to us, and we understand your frustration. Please send us a private message on Facebook or X at @LGUSSupport, we will do our best to assist you in resolving this issue. ^Jayne LG

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