Customer Ratings & Reviews

Hi. Lippy. Thanks a bunch for sharing your experience with us. We understand your concerns about your LG Refrigerator (LRMDS3006D) model and the hiccups you’ve faced with the compressor and the ice maker. Our goal is to provide reliable, high-quality products and services so you can have a hassle-free experience. If your ice maker isn’t working, one common issue could be a frozen water line. To sort this out, you might want to try turning off the ice maker for a bit and then gently warming the water line at the back of the freezer with a hairdryer on a low setting to melt any ice that might have built up. For more info, check out https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-refrigerator-not-making-ice--1400773605181. If you need any more help, just drop us an email at lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to assist you find some possible solutions. ^Juvy

We appreciate you sending us your feedback. Please know that your thoughts are important to us as it will be shared with our marketing and product teams to meet your expectations moving forward. Meanwhile, if you need further assistance, send us a private message on Facebook or Twitter using @LGUSSupport, and include your contact info, or call our Customer Service at (800) 243-0000. Thank you~Tanisha

Hi, there. We're grateful for your time to write us feedback on your purchase of the LG Refrigerator (LRMDS3006D) model. We understand the importance of receiving your purchase promptly and are committed to resolving this issue for you. Our team is actively working to ensure the prompt delivery of your refrigerator, and we'll do everything possible to make this right for you. If you require further assistance, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy

Hi, there. We are grateful for reviewing your recent experience with the LG Refrigerator (LRMDS3006D) model. We understand how important it is to have a smooth and timely delivery, and we regret to hear that your order has been plagued with issues and delays due to the subsequent lack of resolution and communication from our team. We want to assure you that this is not the level of customer service we strive to provide. We would like to make things right for you. Please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy

Hi, Terri. Thank you for sharing your feedback on your LG Refrigerator (LRMDS3006S) model. We understand the importance of having reliable appliances that function properly and last long. While we strive to create durable appliances that stand the test of time, occasional malfunctions can occur. We want to assure you that your feedback is valuable to us, and we will address these issues with our team to improve our product's overall performance and quality. If there's anything we can do to assist you, please reach out to us on social media @LGUSSupport. ^Juvy

Hi, Veronica. Thank you for sharing your experience with us regarding your LG Refrigerator (LRMDS3006S) model. We understand your concern about dealing with repeated cooling issues and spoiled food. We aim to offer high-quality products that exceed our customer's needs. To address the cooling issue, we recommend checking if the vents inside both the refrigerator and freezer are clear of any obstructions and ensuring that the temperature settings are correctly adjusted. For additional information, you may visit https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-fridge-not-cooling-properly--1429710713371. If you need more assistance, please reach out to us on social media @LGUSSupport with your details and any additional information about the issue. We appreciate your patience and are committed to resolving this for you. ^Juvy