Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $3,099.99
The comparable value price is $3,899.99

Customer reviews

Rating 4.3 out of 5 stars with 314 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers love the 29.5 Cu. Ft. 4-Door French Door-in-Door Smart Refrigerator, highlighting its impressive ice production, amazing storage capacity, and stylish door design. Many appreciate the refrigerator's overall performance, usable inside space, and quiet operation. However, some customers have expressed concerns regarding temperature control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 314 reviews
  • Pros mentioned:
    Capacity, Ice production

    Rated 5 out of 5 stars

    Great Features but ice takes long to start

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator!!! It took a long time for the ice to start, but I love the ice balls!!! My favorite feature is the middle drawer to use for whatever I want to have on hand… I am currently using it as easy access stuff for freezer. I recommend it so far… I’m hoping it lasts as I have only had it for a few weeks.

    I would recommend this to a friend
  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    Love this fridge!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice. This fridge is beautiful, quiet, easy to open and close. Love the craft ice option. The water comes out 10x faster than my old fridge. Definitely would purchase again!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Love

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE THIS FRIDGE!!. I can’t give it 5 stars because we have only had it for 6 weeks or so. It’s very quiet and so roomie. I love everything about it so far. We had similar style made by Samsung it was Trash. I’m hoping this LG continues to make us happy. I also love buying from Best Buy, so easy and no hassles.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buy any other brand. This fridge is terrible!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ice maker in the door stopped working. Then the freezer stopped cooling. After several silly calls to LG “try shutting to door harder” I finally made a call for service. They replaced the condenser max left all the broken pieces and boxes for me to dispose of. I was hopeful the freezer seemed cold. Then I noticed a pool of water in the craft ice collection tray. Seems the ice tray is not flipping up and the water is pouring directly into the collecting tray. Still no door ice. Now my ice cream is getting soft again. I splurged I. This fancy fridge and unfortunately didn’t keep my other one. I’ve had this one for four months and have already thrown out hundreds of dollars worth of food.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Pros mentioned:
    Capacity, Door design

    Rated 5 out of 5 stars

    LG 4 DOOR REFRIGERATOR

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new refrigerator! It has so much room, the top draw gives me room for my drinks, The door in the door provides easy access to milk and daily use items without opening the main doors. The Black Stainless don't show fingerprints and always looks amazing. I would recommend this to anybody looking for a beautiful kitchen!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    BEST PURCHASE THIS YEAR!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    first off the gentlemen that installed it and brought that MONSTER size Applicance into my home were amazing! the PRODUCT itself, I love it. I actually hugged this model every time we went into a store.

    I would recommend this to a friend
  • Pros mentioned:
    Ice production, Size

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator Craft ice is a nice touch big and adjustable very quiet

    I would recommend this to a friend
  • Pros mentioned:
    Door design, Ice production

    Rated 5 out of 5 stars

    Craft Ice

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s all about the craft ice. The 2-way door is very convenient for condiments and drinks. Oh did I mention the craft ice is perfect for mixed drinks and Stanley cups.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ice production

    Rated 5 out of 5 stars

    Just what we needed

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of space and food stays fresher longer. Love the sphere ice!

    I would recommend this to a friend
  • Pros mentioned:
    Door design, Ice production

    Rated 5 out of 5 stars

    Don’t sleep on the extra door

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So fa so good. A lot of space and we thought the extra door to just get inside the front left of it was a novelty but we find ourselves using it all of the time. Perfect for getting to your condiments. Craft ice is great. Lots of space and love the fresh air ability. Only combos we wish the cubed ice storage was larger.

    I would recommend this to a friend
  • Pros mentioned:
    Door design

    Rated 5 out of 5 stars

    Dyan Meyer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love our new refrigerator!! The door-in-door and the 4th door are my favorite features as this allows you to only open up what you need!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator. It is very functional and works well. It took a bit to get it as Best Buy kept telling me it was on back order but now that I have it, I love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lets hope this one lasts

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this fridge for 2 weeks so I really can't say any reliability with it...although my last 2 fridges were LG & Kenmore (made by LG) and they both needed a # of repairs and lasted only 16 years between the 2. Only thing I don't like on this is the crushed ice drips water out of the dispenser after using it. Craft Ice is a novelty that's cool...but at 3 per day...not exactly efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Block buster

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best refrigerator I've ever purchased. The delivery and install went smooth as silk. Best of all, the extra functions like capacity, energy star, water filter, full convert to freezer middle drawer, door in door frig. are all that a person needs. Do yourself a faver, Get one. Richard G

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Door design, Overall performance

    Rated 5 out of 5 stars

    Refrigirator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator, nice look, perfect volume and dimensions

    I would recommend this to a friend
  • Pros mentioned:
    Ice production, Overall performance

    Rated 5 out of 5 stars

    Love It!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got my new refrigerator delivered, and I love it! Can't wait 'til I can enjoy the new ice makers!

    I would recommend this to a friend
  • Pros mentioned:
    Door design

    Rated 3 out of 5 stars

    Upscale residential fridge with nice features

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modern and updated. Well planed and convenience focused on ergonomic design. The features are what sets this appliance apart from others BUT they do come at a premium price. Very decent peice for a typical home but not estate worthy, it is nice but it is not commercial grade. If it has a good life expectancy, it is worth the premium price.

    I would recommend this to a friend
  • Pros mentioned:
    Door design, Ice production

    Rated 5 out of 5 stars

    Meeting our expectations.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this fridge for about a month. We love every aspect of it. Smart interior design compared to our old Samsung allows much more storage. We like the door in door feature, and the craft ice is a real treat. No complaints so far.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    LG 29.5Cu. Ft Black Stainless

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator has been fantastic. Has many nice features and a lot of space for food. The only complaint I have is that the fruits and vegetable drawers are too high making adjustment of the shelves almost impossible. Unless you have short containers, you have to take out one of the shelving units to fit anything high on the shelves. Other than that, this refrigerator is amazing. Would have been a 5 star review if there was better shelving adjustment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. The craft ice is ok but would rather have ice about half that size. We have always had side by side before and this is a little hard to get used to. Like the middle drawer. We put all the grandkid’s snacks in it. No more the standing there with the big door open!

    I would recommend this to a friend
Sponsored