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Customer Ratings & Reviews

Your price for this item is $3,999.99
The comparable value price is $4,799.99

Customer reviews

Rating 4.5 out of 5 stars with 1095 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers express satisfaction with the Craft Ice feature, ample space, and the innovative door design of this refrigerator. Many appreciate the large capacity and quiet operation, while some experienced issues with the compressor and reported concerns about the refrigerator's reliability and depth. A few users also mentioned inconsistencies with temperature control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,095 reviews
  • Pros mentioned:
    Craft ice, Space

    Rated 5 out of 5 stars

    Functional Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it's a great fridge, nice space, user friendly. Craft ice pretty nice

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Very satisfied customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is not only beautiful but its very spacious and is set up for my needs. Was going to use the middle drawer for more freezer room but the freezer seems to be more space than I imagined. We use the middle drawer for lunch meats and cheese and other things we seem to use a lot. The craft ice balls are a fun addition too. So quite. Love, love, love this LG Refrigerator!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Beautiful fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fridge and loving the craft ice! It does take a while to create the ice (it took about 24-48 hrs to create the first set). The wifi connectivity also is interesting and connects with the ThinQ setup. I went with a full size vs. a counter-depth because I liked the agility to fit a pizza box in the fridge which you can't do in a counter-depth. Doesn't look terrible but it does stick out a bit.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Door design, Overall performance

    Rated 5 out of 5 stars

    Love my new LG Frig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is working perfectly! Love the ice balls that it makes. And the see-through door.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Door design

    Rated 5 out of 5 stars

    Best purchase we have made in a while.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this refrigerator! It has a lot of space. My husband loves the craft ice maker. The ability to make the middle drawer a freezer or cold drawer is awesome! The door in door feature is very convenient. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Door design

    Rated 5 out of 5 stars

    Great capacity, ice maker sticks a little

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this refrigerator to replace my Samsung refrigerator that was 11 years old and the ice maker and water in the door did not work. I have had this refrigerator for a little over a month and it works very well. The in-door cold area is very nice because I can get items out without having to open the entire refrigerator. The craft ice maker works very well and the freezer and refrigerator keep items at the temperature I have it set to. The only small issue I have run into is that that ice in the ice maker sometimes gets jammed up and I have to shake it to unjam it. A very easy process, but not what I expected from a new refrigerator. Additionally the in door ice maker is very small. These are the reasons I marked the rating down.

    I would recommend this to a friend
  • Pros mentioned:
    Door design, Space

    Rated 5 out of 5 stars

    My beautiful LG refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the product is top quality. love the extra door. Tap twice and the lite comes on. excellent 2 drawer. use it for cold foods. large freezer compartment. the 2nd freezer drawer is great for small sutff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy LG refrigerator owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the refrigerator. Has great features, especially the craft ice maker and door-in-door. The technicians who installed it were efficient, professional and courteous. Will continue to use Best Buy for future appliance purchases.

    I would recommend this to a friend
  • Pros mentioned:
    Door design

    Rated 5 out of 5 stars

    LG Best refrigerator we have ever owned.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen who delivered our new LG refrigerator were excellent. This is a great refrigerator. The large freezer is big enough to store 2 20+pound turkeys and still have room for lots of frozen foods. The freezer drawer is an added bonus as well as the convertible drawer. We will enjoy the refrigerator for many years to cone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Space

    Rated 5 out of 5 stars

    Happy with our upgrade.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First new fridge in a number of years and we enjoy it. We were skeptic as we never had a french door fridge before but now love it. So much room that we are using our "spare" unit less as we are able to put most into this unit.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey there, Blazer. We appreciate your review in regards to your 29.5 Cu. Ft. 4-Door French Door Refrigerator with InstaView Door-in-Door and Craft Ice in Stainless steel. Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. We assure you that your review is considered and does not go unnoticed. We will surely pass on your feedback to the rest of our team. ^Anthony LG

  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Refrigerator Rocks

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly satisfied with the more than ample room in both the refrigerator and freezer. Kids love the ice and wife loves the see through door. Everyone is happy!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    LG Fridge w/Craft Ice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with our new refrigerator, it's very spacious and the Craft ice is a PLUS!

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the LG refrigerator. Very spacous, love the middle drawer. Ice in door. Lots of goodies.

    I would recommend this to a friend
  • Pros mentioned:
    Door design, Space

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great refrigerator overall. I wish the Craft Ice would be made faster. Plenty of inside room. Love the double access door. Great for grabbing something quick from the fridge. Could use more shelf positions.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Door design

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced old side-by-side with this LG 29.5 4-door French Door refrigerator. There is a lot of room inside and everything is easy to access. Really like the middle drawer that can be changed between freezer and fridge modes, love the craft ice. We also like the door-in-door feature to keep drinks easy to access. BB Installation and removal of the old refrigerator was professional and done quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product. Great service.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the product so far - about a month of usage. This thing is huge. My wife has ditched the idea of having a separate freezer! And it looks pretty gorgeous too. Easy to use and understand and connect with app. I am connecting everything LG with the app. Love the app functionality. after delivery I discovered some scrtaches on the front right - were not visible - called customer support and they did not argue or even ask for pictures - immediately issued with a refund that they thought was deserved. I agreed with the amount. I probbaly would have lived with the scratches any way not wanting to deal with the hassle of switching refrigerators but it was nice to see that they wanted to recompense me.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Door design

    Rated 5 out of 5 stars

    Best Refrigerator we've EVER had!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our refrigerator. It has plenty of room and is a gorgeous addition to the kitchen. The door in door feature is a favorite and everyone loves to see the craft ice. Best purchase we've ever made.

    I would recommend this to a friend
  • Pros mentioned:
    Door design, Space

    Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful Refrigerator, drink access door is great. Quiet, and plenty of room.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Door design

    Rated 4 out of 5 stars

    Good refrigerator

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been a few months and we are pleased with the refrigerator. It took a bit to adjust to the interior being different, but we have room for everything. The door in door comes in really handy. We were a bit afraid the ice bin would be too small, but we don't have a problem running out of ice AND we are loving the craft ice.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Space

    Rated 5 out of 5 stars

    Love this product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of space in this LG vs our old Kenmore Elite. We love the craft ice and overall features of this product.

    I would recommend this to a friend