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Customer Ratings & Reviews

Your price for this item is $3,999.99
The comparable value price is $4,799.99

Customer reviews

Rating 4.5 out of 5 stars with 1084 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers express satisfaction with the Craft Ice feature, ample space, and the innovative door design of this refrigerator. Many appreciate the large capacity and quiet operation, while some experienced issues with the compressor and reported concerns about the refrigerator's reliability and depth. A few users also mentioned inconsistencies with temperature control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,084 reviews
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    "Open Box"...You will never what is inside.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great designed refrigerator. We were very happy with the inside layout and cc size. Unfortunately, when you buy an open box item you do not know know why is was returned or what kind of damage may have. The refrigerator still had the shipping tapes and stickers, out of the same models this refirgerator was a beauty. Again, unfortunately after a couple day we encounter the errors in the front display 1F E. After disconneting and connecting again to erase the error a technician came to check on it, a neew PCB was installed but the error kept coming. After two weeks the refirgerator stop working, no cooling, no freezing, yikes, a lot of food had to be trown away.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Space

    Rated 5 out of 5 stars

    Big Refrigator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of storage, the extra drawer is used for cheeses, yogurts and sandwich meats. But also having the capabilty of adjusting that drawers temperature. Two ice makers, makes plenty of ice. Our old GE, seemed full, but when we moved the food to the new LG, it seemed like we dud have any food in there at all.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Amazing Amount of Space! Quick access w/ Craft Ice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife always hated our past fridge due to lack of fridge space with the big ice maker in the fridge area. Well we do not have any space issues any longer as this fridges design is great with ice maker in the door and no dead space in the ridge area like our last one (Maytag). The InstaView door makes getting frequently used items so convenient and easy. I LOVE THE CRAFT ICE!! Best Buy had the best price on the fridge and I was proud to buy from a local Minnesota company. They delivered the fridge 3 days after purchasing where many others stores were weeks to months out to get inventory and get it delivered (Home Depot, etc). The Best Buy Pacific Kitchen rep was not salesy at all as they don't work on commission. Delivery team was exceptional getting this large fridge into our home with moving expertise to get it in our 36" wide front door. We are very happy with our purchase and how well the fridge has met our expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Door

    Rated 5 out of 5 stars

    Big - N - Beautiful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’re lovin this refrig. The craft ice whoa! Child’s lock on the outside #1. The ice is large! The crushed ice nice too. The outer door w/window genius lets us not open the entire door for items we use frequently. Highly recommend!

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hello! Thanks for the kind words; it's awesome to hear that your new refrigerator is making such a welcome addition to your kitchen! Please be sure to let us know if we can ever help. ^Ian LG

  • Pros mentioned:
    Craft ice, Size

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is very spacious and we love the extra ice feature, and the Craft ice. It’s been a great buy. Looking into more lg products.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Size

    Rated 5 out of 5 stars

    We love our new refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How did I ever live without this refrigerator? It is unanimous everyone loves it. I love having the small drawer and the door and the door. Big round craft ice is pretty nice too.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Best Refrigerator we've evet owned.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Appliance! The see through door and craft ice really make this so outstanding. Whisper quiet, cannot tell if its even running.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hi! It's awesome to hear that you're making the most out of your new refrigerator's features, and that it's fitting in so well! A quiet kitchen is a happy kitchen, so please be sure to let us know if we can ever help. ^Ian LG

  • Pros mentioned:
    Craft ice, Space

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge. LOTS of room - no need to bend over for the fridge area. Freezer also has plenty of room. The ice balls are a nice addition. Love the door where you can get items from the right door storage without opening into main fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Space

    Rated 5 out of 5 stars

    The Best Fridge Ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my refrigerator, Ive only had it for a couple weeks but the space, The round ice balls are the greatest!!!! The option to use the top drawer as fridge or freezer is just AMAZING!!!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Customer Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just got our fridge installed. It is beautiful. Love how open it is. Definitely feel like I have way more space than a 2 sided fridge that I’ve had do many years. The only downfall is that one side of the door had 4 dents but Alex was so helpful and informative. If it wasn’t for him noticing them we would have not know until after. He let us know who to call and how to get it replaced. He was very friendly and professional. We have a couple of more appliances waiting to be ready for shipment, I would LOVE to have Alex install them if we could. Overall customer service experience 10, Fridge 9 only because of the debts, but once that is replaced, 10!

    I would recommend this to a friend
  • Cons mentioned:
    Depth

    Rated 4 out of 5 stars

    Dimensions are off

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and i love the fridge, the one thing i had an issue with is the measurement. The depth of the fridge without the handles are 1/2 to 3/4 of an inch greater. My front door entrance measures 35 inches wide.. The dimension of the fridge says its 34.5 inches. But with the rounded front my house entrance needs to be 36 inches at minimal. I had to remove the front doors of the fridge and made the whole experience a horrible one... But the fridge itself is great

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Space

    Rated 5 out of 5 stars

    The perfect refrigerator.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've own this refrigerator for a couple of weeks now and it is absolutely great. It is spacious and beautiful. You can have water, crushed, cubed and craft ice. The app is easy to use as well. The wait time was long but exceeded my expectations when it finally came.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator the space and function have worked wonderful for my family. I love the light up feature without opening the door. I wish the other door lit up as well so I had full view.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Space

    Rated 5 out of 5 stars

    Dream fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge has a lot of room inside, round ice for cocktails and an area to store wine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big and well worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge fridge! Loving every option that comes with it so far. Freezer wasn't producing ice, but geek squad gave me the intel "fill the freakin Freezer with food so there is less space for hot air to fill". After filling the freezer up, ice started filling up. 3 Craft ice does take longer than LG claims it to be but no worries. This fridge can hold A LOT of food.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    King of fridges!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge craft ice storage user ability cant sat enough posite things about this one its been almost 1 year since i bought it love love love it!

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Keeps us organized… love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps us organized. Love the ice choices. We keep cracking up when we use the large balls of ice… LOL! The water stream works perfectly. Our last frig took forever to fill a glass. Love how you can switch the full convert drawer depending on what’s going on. I currently using it as a freezer drawer but next week I’m converting it to a meat drawer.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hello, Carlos! We appreciate the kind words; it's awesome to hear that you're loving your new Craft Ice! Be sure to let us know if we can ever help. ^Ian LG

  • Pros mentioned:
    Craft ice
    Cons mentioned:
    Compressor

    Rated 5 out of 5 stars

    Great fridge!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned it for a year and love it. Lg had issues with compressors and extender the warranty on them. Craft ice is great. Oh had great instructions for removing the door to get in the house.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    LG double tap 29 cu ft refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are enjoying this LGrefrigerator with the double tap window and craft ice. Nice design and quality.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Awesome Fridge

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator! Lots of room in the fridge as well as the freezer. Great features from the knock on window into the fridge, the Full convert drawer and the extra ice maker for ice balls. Highly recommend this refrigerator!

    I would recommend this to a friend
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