Customer Ratings & Reviews

After compairing refrigerator brands, I settled with the LG and I couldn't be happier. The features it comes with are very family friendly and easy to use. The front screen makes seeing what you need easy for quick runs out of the house. Storage space is convenient for holidays like I just used, the middle compartment can be fridge or freezer. And lastly the two sets of ice makers is good for those hot days where cold drinks are needed.

First, this fridge is huge. We had to have a temporary 22.5cu while waiting for this to be in (Thanks Corona). When it arrived they had to dismantle the doors to get this in the house safely and it was exactly 7" inches deeper that the smaller one. It does stick out from our counter and we weighed the options. The 22.5 just doesn't seem to hold that much. It was worth it for us to lose a little aesthetics to gain the valuable space for a family of 6. Our salesman put in a way to under stand. The extra space in this vs the 22.5 equals 7 full plastic grocery bags. That made all the difference. The middle drawer being optional as a refrigerated or freezer space is a nice bonus and the craft ice, well, lets just say it's pretty awesome but they only make 3 clear cubes a day.

Love this refrigerator! Love the look! More organization - don’t have to hunt for your stuff!

Love the new LG refrigerator has everything we needed space and all the features and looks and works great, had a LG refrigerator before this for 12 years it went out so I had no problems going to get another one..

This refrigerator after having it for 1 month is excellent both in easy access storage capacity & temperature of all the compartments; the glass quick access door is so convenient to use, and the convertible drawer is surprisingly the most conveniently option using it for 38 degree items now. the ice balls are so effective in all drinks - keeping cold & no watered down beverages!

Replaced our counter depth fridge with this one and so happy withbit. It doesnt feel like it takes up that much more space than pur old fridge hut there is so much room on the inside. The flex door is fantastic and we’ve leveraged it for snacks for our kids. My kids love the craft ice for their drinks and knocking on the door to see whats in the fridge. So happy with put purchase.

We love our new refrigerator, The only down side is it is not the my color insta view that the salesman told us it was. The model we got didn't have that option but that is what we wanted. The salesman said it would change colors but when it was delivered and set up the insta view didn't change color we thought we had to program it through the app on the phone but after much research this model doesn't change colors. We do love the craft ice feature and the crisper works so well. We ended up keeping this one.

This refrigerator is a game changer. The space well, can’t ask for more. I can put about anything in it and still have enough to store large items like hams, turkeys and roasts. I have friends coming over begging to see the craft ice and always going home with a sack full. This refrigerator is an investment for sure and can be VERY costly to repair. I highly suggest purchasing the warranty in case something goes out. It’s a highly technical appliance and some home warranty companies won’t even touch them. All in all, I highly recommend the refrigerator and am happy that I chose the black stainless to go with my new kitchen. You won’t be disappointed.

I love the door-in-door for easy access to frequently used items. The shelves in the door- in- door compartment are movable to meet my needs. The ability to knock on the glass to turn on the light helps me see what’s there so I know if something needs replacing. The shelves in the main compartment are also movable. The Flex drawer has lots of room for deli items, drinks, or I can set it as a freezer, though the main freezer has lots or room. The craft ice (balls) are a neat feature but do melt faster than what bars and restaurants use. The ThinQ connected app helps me manage features. I’m really happy with this fridge!

I couldn’t be happier with it! The spacious interior makes organizing groceries effortless, and I especially love the middle drawer, which is perfect for keeping extra veggies fresh and accessible. The digital features are user-friendly and make managing temperature and settings simple and precise. One of the biggest highlights is the Craft Ice maker—it creates large, slow-melting ice spheres that are perfect for drinks. On top of that, having a second ice maker in the freezer is a fantastic added bonus, ensuring I never run out of ice even when hosting guests. Overall, this refrigerator combines sleek design, smart functionality, and practical storage in the best way. It’s a game changer for my kitchen, and I highly recommend it!

Originally ordered this model from another retailer, but was told the day before delivery that it was now on back order for 6 weeks. Found the same model at Best Buy the next day and had it delivered and installed 3 days later. Huge space inside, versatile middle drawer (go from extra freezer space to just cool enough to chill wine), and craft ice balls in the bottom freezer. No regrets on this purchase.

Upgraded from a Samsung and couldn't be happier. The craft ice maker is great and love the layout which maximizes storage space.

I love my fridge. I like the see through door and I like the light coming on when you tap the glass. I like that I can open the side door without opening the fridge door. I like the center pull out tray has the option to set different temp for deli meat or drinks or another freezer. I really like the ice maker fr the cubed ice and crushed ice and craft ice. The craft ice is neat. I like everything about it. It's a real nice fridge.

Disappointed so far.. Had the first refrigerator for just over a week and had to be replaced when the freezer stop working. The ice takes forever to make. Great looking refrigerator and love the space. The craft ice is a nice feature but not worth sacrificing making regular ice for it.

GREAT FEATURES, SPACIOUS, BEAUTIFUL DESIGN. LOVE THE CRAFT ICE FEATURE. PRINT PROOF NEEDS TO BE IMPROVED.

Big price tag, but you get plenty of space and features with it. My first unit didn't get cold enough. I measured the temperature first thing in the morning with my heat gun, and it was off by 8 degrees. WiFi is cool for diagnostics and monitoring performance and metrics. Love the ice balls and the amount of space available. The compartments are nice and well thought out. The dynamic storage in the middle is great for drinks, cheeses, and deli stuff. My ice cream no longer suffers from freezer burn. My strawberries and fruits last longer. All in all, this is the best fridge in my budget for a family of four!

I am in LOVE with this frig. SO much room, and we use the door for easy access to drinks and things we regularly need. It is so helpful. The craft ice is a bonus and the fact we can switch the drawer when we need to is awesome.

Certainly an upgrade compared to most fridges. Ice makers take up more space than anticipated. Clear ices is like 90$ clear but not totally. Can't keep too many tall items (milk 2 liter containers) unless you make the top shelve very high or remove it.

Review is more about Best Buy customer service than the product, but I do love the design and features. Purchased from the outlet store. Was still in new packaging, perfect condition. When it was delivered, it had 5 dents on two of the four doors. Best Buy replaced the two doors, no questions. The delivery was also exceptional. It was too big to fit through our entry door. They had to remove all the doors to make it fit. They were very patient and gracious. Good job Best Buy.

Very spacious and functional. Freezers have sections that can be used for various purposes and have enough capacity. Fancy ice maker and see through refrigerator door is a plus.