Customer Ratings & Reviews

In week two of using the refrigerator. Everything is working well and it is large. Not sure what size my old one was but it was at least and inch or two not as deep. Everything fits but just getting used to it sticking out further. Went with this unit based off of CR ratings and past experience with LG refrigerator. Has an issue getting the wifi to work, but LG service was great sent someone out and we got it working. We did a lot of things but I would suggest using a table vs a phone to get it to first connect. Your phone has too many other was to connect. Features: #1 feature for us was the door in door. old refrigerator did not keep temp. This feature is making a difference. #2 feature was the conversion drawer, time will tell if is a plus. #3 craft ice, it's just fun Extra features that you may not know that we like: Measured dispensing of water. Smart Energy grid made, don't use it but if my coop offered it now I can use it. The ice cubes are smaller than GE cubes and I like it.

Having the full width of the refrigerator makes storing trays of food a breeze. The custom ice spheres are great for mixed drinks. The “customizable” middle drawer is fantastic for storing frequently used items or allowing for additional freezer space. The door in a door feature is great for accessing items without having to open up the full door. I love the measured water dispenser feature and the size of the dispenser allows you to easily fill up water bottles without having to hold them the whole time.

Good refrigerator aesthetically and has large capacity. Door-in-door is a better design than some competing units, but lighting in back is not as good as comparable models from, say, GE. Temperature variation is acceptable as you open doors, add new items, etc.

Absolutely love this refrigerator freezer! The middle drawer is very handy for deli meats etc! It would have been nice to have inner bottom lined stainless steel instead of plastic. Love the second ice cube maker for beautiful round balls of ice!

Love our new fridge!! It has so much room for storage in both the freezer and fridge part. Love the pull out drawer in the middle that can be used either as fridge or freezer. Nice little touch is the second ice machine down below that makes craft ice. Highly recommend!

Great refrigerator. Really like the Craft ice and Full Convert drawer.

It has the features that i like but the quality f the product is questionable. I had unit replace because of a defective door. The second unit i am not sure that the freezer is cooling enough. its at minus 2 degree and my ice cream is a little soft. Also the LG App does not manage the temperature of the Convert drawer. Also the craft ice only produced 3 cubes in 20-24 hours. Disappointing. Still i love how big the fridge is and the door in door and side shelves are great. Plenty of room in the meat and vegetable bins.

I love my LG 4 Door, French Door, door in door, Smart Refrigerator (ThinQ) ! It was backordered but was well worth waiting on….from the convertible drawer, WiFi featuring ThinQ which will alert my cell phone with any issues, to the Craft Ice!

Love this refrigerator. We use the easy access drawer the most. We keep everyday items in it because we can open it without opening up the refrigerator doors. We keep lunch meat, bacon, sausage, cheese, water bottles, pudding cups, applesauce cups, and butter in there. Easy access door also convenient for gallon jugs like milk, and storage trays for condiments and soda bottles. Freezer is very roomy with extra ice tray we can turn on, or off depending on expected usage. Also, ice cube storage and dispenser does not take any space inside the refrigerator. It is all contained in the door.

Huge refrigerator, incredible features, I loved it for approx. 18 months! Then the moas important feature quit...it stropped cooling, 6 weeks later after, multiple attempts to repair, waiting on parts etc, I was very lucky to get a full refund. It appears there has been a class action lawsuit, and LG has been selling faulty compressors for years. The good news is I got a complete refund, but I lost over $500 worth of food.

Gorgeous refrigerator, plenty of space. Double ice makers makes it quite attractive. The middle drawer is reall efficient

LG is number 1 , the fridge is wonderful, I recommend to all my friends and family who needs a fridge, At this point I have no complaints. Continue LG

This is a beautiful refrigerator with a lot of space. I chose this refrigerator because it didn't have the ice maker taking up half the inside of the top shelf. The craft ice is awesome as well!

We love this refrigerator! So spacious & convenient access to everything. Best fridge we’ve ever had.

Great so far, but does ding quite early when not closed. Also the compartments to put items behind the ice maker are so small that we're not sure what will fit in them.

We purchased our first LG product which was a dishwasher and we enjoy it so much that we went out and bought all new LG appliances. We are very happy with our purchase from Best Buy.

I ordered the LG French door refrigerator from Best Buy and everything went smoothly including on time delivery. The gentlemen who came out were very profesional and efficient. I love this refrigerator.

I couldn’t be happier with the LG 29.5 Cu. Ft. 4-Door French Door-in-Door Smart Refrigerator with Craft Ice. From the moment it was delivered, I was impressed by the sleek PrintProof stainless steel finish—it resists fingerprints and always looks clean, which is a huge plus in a busy household. The storage capacity is outstanding. At nearly 30 cu. ft., it easily accommodates groceries for the whole family with room to spare. The 4-door design and Door-in-Door feature are game changers for organization and convenience—you can quickly grab drinks and snacks without letting all the cold air escape. The Craft Ice maker is a unique highlight. The slow-melting, round ice balls elevate everyday drinks and make entertaining extra special. Plus, the dual ice makers ensure we never run out of ice, which has been a lifesaver during gatherings. I also appreciate the smart features. Connecting the fridge to the LG ThinQ app allows me to monitor energy use, adjust settings, and even get alerts if the door is left open. It’s modern, functional, and surprisingly user-friendly. The cooling performance is flawless—produce stays fresh longer, meats and dairy are perfectly preserved, and the freezer compartments are spacious and easy to organize. It runs quietly, too, which was a must for me. Overall, this refrigerator is the perfect blend of style, innovation, and practicality. LG really thought of everything with this design, and I’d highly recommend it to anyone looking to upgrade their kitchen with a reliable, feature-packed fridge.

This LG refrigerator is a winner! 4 door French door keeps everything organized. Like the ice cube options.

So far love it! Has so much room, crisper drawers are sturdy & absolutely love the extra drawer, it feels so much easier & better organized. The door in door is lovely but does not stay as cold as rest of refrigerator but so far has not been a problem since its cold enough & we use it for things we use up fastest. Love 3 kinds of ice especially the craft ice. Hopefully it stays like it is!