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Customer Ratings & Reviews

Your price for this item is $3,799.99
The comparable value price is $4,499.99

Customer reviews

Rating 4.4 out of 5 stars with 211 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers love the 29.5 Cu. Ft. 4-Door French Door-in-Door Smart Refrigerator, highlighting its impressive ice production, amazing storage capacity, and stylish door design. Many appreciate the refrigerator's overall performance, usable inside space, and quiet operation. However, some customers have expressed concerns regarding temperature control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 211 reviews
  • Pros mentioned:
    Door design, Ice production

    Rated 5 out of 5 stars

    Outstanding features and design

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So pleased with this fridge. It has excellent features; looks beautiful. The exterior 4th drawer is a great design; super convenient. Door-in-door - how did we live without? Love the ease of clean-up with the no fingerprint feature. Craft ice is a nice bonus. Beware, it is a huge appliance, make sure to measure before purchasing.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Door design

    Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator, large capacity, perfect design,

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    This is the one to buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect frig; the most cubic feet with the latest featurws

    I would recommend this to a friend
  • Pros mentioned:
    Door design, Size

    Rated 4 out of 5 stars

    Large Ice is only 3, yes THREE every 24 hours!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I love the size of this fridge, the door in door concept and most of the features. What they don't tell you is the highball ice (that's the round balls that spit out into the freezer) only make 3 every 24 hours! THREE! That is so stupid. Had I known I probably would have went with a different brand. But, it's too late now. And overall I still like my fridge.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity, Ice production

    Rated 5 out of 5 stars

    Fantastic fridge -#1 rated Consumer Reports

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is huge in terms of storage - CAVERNOUS. We kept our old fridge and put it in the garage but it sits empty because this thing holds so much. I would recommend getting some fridge organizing containers from Amazon simply because it has so much open space, it’s hard to figure out where to place things and remember where you put them. Other positives: craft ice is awesome, it looks great, the ice maker design is slim and leaves a ton of space, 2 freezer compartments keeps things organized, center drawer can be flexed as a fridge or a freezer. It is a GREAT fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Door design, Ice production

    Rated 5 out of 5 stars

    Fits our lifestyle perfectly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a considerable amount of research, I chose this unit for the features it offered. I like having two different styles of ice. The door in door is also a great feature.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Door design

    Rated 5 out of 5 stars

    Love the 2 different ice makers!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the style and cool features of this refrigerator. Has a lot of space and the middle drawer is awesome because you can make it a fridge or freezer

    I would recommend this to a friend
  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    LG REFRIGERATOR & CRAFT ICE

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This particular LG refrigerator is why we went with ALL LG appliances.... i certainly hope that was a good decision. This LG refrigerator was one of only two brands that make CRAFT ICE, which is the ice BALL. It does very well at the balls as well as regular cube and crushed ice. The cool section of unit is a nice roomy size. Im a little concerned that freezer section is a bit small, especially since 1/3 of one drawer houses the BALL ice maker and tray.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Door design, Ice production

    Rated 5 out of 5 stars

    Large capacity fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful large capacity fridge. Love the drink access door, and the additional freezer/fridge drawer. The designer ice is very cool.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Door design, Ice production

    Rated 5 out of 5 stars

    Awesome LG Refrigerator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome LG Refrigerator! Great capacity! Huge main freezer, excellent flex drawer,and the door in door works great. On top of all that, it makes cool iceballs. We really love it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is working really great, one thing more important for me it doesn’t make noise, working very smooth. I am very happy with this refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ice production

    Rated 5 out of 5 stars

    Excellent Refrigerator!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this refrigerator! Its large capacity is perfect for my family of 5. As other reviewers have mentioned, the ice seems to run out quickly with a larger family, but the ice accelerator feature allows us to make a lot of ice and bag it as needed. The shelves are deep and we have not had any issues with items in the back freezing, which has happened with each of my prior refrigerators. We almost went with a different brand and the Best Buy Sales Associate recommended this one instead. I'm so glad she did!

    I would recommend this to a friend
  • Pros mentioned:
    Door design, Ice production, Overall performance

    Rated 5 out of 5 stars

    Fantastic refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator, I love the dual ice makers and the full-convert drawer

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ice production

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! The storage capacity is amazing. It runs quiet. The craft ice is fun!

    I would recommend this to a friend
  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LG refrigerator is a dream compared to Samsung. So much better quality. More quality room, two ice compartments along with craft ice, and vey quiet! More money but SO worth it! We had 3 repairs in 2 years on Samsung and the last time it was not repairable!

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hi there Debbie, We appreciate you for being a part of the LG Family, feedback from our customers is our liquid gold. We value your opinions in order to continue to provide innovative technology and services that makes everyday a bit more convenient. Should you need us for any future issues or concerns reach out to us via Facebook or Twitter. Once there you may send us a private or direct message with your contact information and serial/model number of your unit so that we will be able to assist directly with back and forth conversation. We can also be reached by phone at (800) 243-0000 or @LGUSSupport. Thank you .~Tanisha LG

  • Pros mentioned:
    Capacity, Ice production

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good refrigerator and storage capacity Nice ice maker

    I would recommend this to a friend
  • Pros mentioned:
    Ice production, Size

    Rated 5 out of 5 stars

    Better than expected

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this LG after going through the pains of ice-maker issues with Samsung. It's been only 3 months, but so far all i could say is Wow! Great size for our family and plenty of room for everything...The fact that it comes with dual ice-maker is a plus, and so far we haven't had any issues with the ice-maker as our other refrigerator. Only time will tell about reliability, but i always buy the Geeksquad protection plans to have peace of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Door design, Ice production

    Rated 5 out of 5 stars

    L g fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator has great space the size is huge. Love the fully changeable drawer from cool to frozen. The craft ice is also great.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Almost great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I love: Great size with very usable inside space. The flex drawer is great for deli and cheese as well as lunch size leftover containers. I like the dual ice feature The in door water is a good size, easy to get water bottles and even some pitchers in there. What I wish was better: The measured water feature seems cool at first, but you have to hold your glass against the paddle the whole time and if you accidently let up because you are readjusting or something it clears the measure. I wish it produced more of the craft ice. It only produces a max of 6 every 24 hours. That's enough for a one or two person household but not for a larger family who wants to use them in their water bottles. Really thou, we like this fridge a lot and would strongly recommend. Just wish those minor things were a little bit better.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Door design

    Rated 4 out of 5 stars

    Great Refrigerador at a Great Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator seems to be working as advertised. We particularly like the fourth drawer capabilities and the nice cube capacities. We especially liked the low price and the very very professional home delivery we received.

    I would recommend this to a friend
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