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Customer Ratings & Reviews

Your price for this item is $2,999.99
The comparable value price is $4,499.99

Customer reviews

Rating 4.4 out of 5 stars with 211 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers love the 29.5 Cu. Ft. 4-Door French Door-in-Door Smart Refrigerator, highlighting its impressive ice production, amazing storage capacity, and stylish door design. Many appreciate the refrigerator's overall performance, usable inside space, and quiet operation. However, some customers have expressed concerns regarding temperature control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 211 reviews
  • Pros mentioned:
    Ice production

    Rated 5 out of 5 stars

    recommend!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i really love this fridge, no problems whatsoever so far. super quiet, beautiful ice production, convenient and easier to use than my last fridge. i really recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Ice production, Size

    Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is nice and roomy. The freezer ice balls are nice in water bottles and mugs for car rides. The ice lasts longer. Had this little over a month

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    New Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is very little space to store large items such as milk, juice and large bottles of ketchup, bbq sauce, etc. The side shelving is very narrow and will not hold items such as soy sauce, etc. at the time of purchase, I didn’t notice this. Other than this issue, I really like the refrigerator.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We appreciate you sending us your feedback. Please know that your thoughts are important to us as it will be shared with our marketing and product teams to meet your expectations moving forward. Meanwhile, if you need further assistance, send us a private message on Facebook or Twitter using @LGUSSupport and include your contact information or call our Customer Service at (800)243-0000. Thank you ~Tanisha LG

  • Rated 4 out of 5 stars

    Good buy if you catch a sale.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a week, so far so good. -1 star because the drawer sliders feel a little stiff but that may just be something we aren’t used to from our previous whirlpool. Also, there is not much you can “adjust” inside the fridge as far as shelf levels. Would have been nice to have more than 1 or 2 spots to move a shelf to.

    I would recommend this to a friend
  • Pros mentioned:
    Door design

    Rated 5 out of 5 stars

    Great upgrade!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have only used this appliance for about a month, but so far we really like the upgrade. We really like the cool or freeze option of the center drawer. Also a bonus option that we didn't realize we were getting is 2 yes 2 ice makers. 1 in the door with water option, the other in the freezer that makes ice balls. The door in a door is a special plus for often used items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge, delivery was a disaster. Love the double doors and the extra storage drawer in the middle.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Great fridge.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best fridge with lots of room. This fridge is excellent with lot of room and you can manage from the app.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Overjoyed

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice refrigerator. After hours of research, then after narrowing down the list to three, and then going too physically looking at the refrigerators, I am extremely happy with this refrigerator. I would definitely recommend this refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refridge

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fridge, little slow on making ice and love it

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great...but needs improvement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great big refrigerator, we really like it. The craft ice maker works very slowly though, just 3 cubes per day. The regular ice maker is tiny...so if you need more than 3 cups of ice per day this is not the refrigerator for you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge, originally the wrong one was ordered and delivered to me and the price was drastically different. And although I paid the difference to get the correct fridge even thought it was an error of the salesperson. It was worth the extra $1200.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ice production

    Rated 5 out of 5 stars

    Huge Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is huge Provides all the room i think anyone would need Haven't tried the second ice maker yet but the main one works fine

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good fridge, craft ice not as it should

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for the craft ice, but it is not consistent in size and shape and it does not create full spheres

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ice production

    Rated 5 out of 5 stars

    Best refrigerator ever!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Wife loves Her Mother Day gift. This this is massive and does everything. The craft ice is amazing. We love this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    so far, so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far, so good. This fridge was on the expensive side but we wanted the middle pullout drawer and the options were limited. Full featured, roomy, and seems to be well made. I am hesitant because our last fridge was a Kenmore Elite with a compressor was made by LG and failed twice. There was a class-action lawsuit against LG but Sears did not honor and charged a fortune for the repair.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ice production

    Rated 5 out of 5 stars

    LGCOOL is the name of our fridge.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best big investment we have made this fridge has a lot of space and the craft ice is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really living my new refrigerator. The drink door is the best thing ever and it’s just so much space.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Gorgeous fridge with amazing options (craft ice!)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fridge and replaced our 8 years old GE. Plenty of storage and custom options for changing the middle drawer to a fridge or a freezer. I love the craft ice it creates and this also connects to WiFi to configure and chance the settings. There are two areas where it stores / creates ice so that is very convenient. Overall very happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Door design

    Rated 4 out of 5 stars

    Next Family Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The height adjustment of the interior shelving is limited to basically two heights unlike previous models making it difficult to store taller containers. The divider for the center drawer is very functional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What a wow for a fridge.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow is the best way to describe this Fridge. The space. Two Ice bins. In food easy reach feature. The mid fire for charcuterie trays. Wow.

    I would recommend this to a friend
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