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Customer Ratings & Reviews

Your price for this item is $3,779.99

Customer reviews

Rating 4.3 out of 5 stars with 1380 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 3.3 out of 5 stars

  • Design

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the spaciousness, storage space, and the door-in-door feature. They appreciate the easy access to items and the beautiful design. However, some customers have concerns about the ice maker being slow, the compressor failing, the short warranty, and the overall reliability of the refrigerator.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,380 reviews
  • Pros mentioned:
    Spacious

    Rated 4 out of 5 stars

    Overall great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is very spacious and has a lot of great compartments. I love my new fridge ! The only problem I have had is that sometime if you close the right door before the left door the long sealing bar that's attached the the left food will bump into the right foot on the side... You then have to flip the bar with your hand then close the fridge. Maybe this is only happening to me and the people in my house...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love all the room and separate drawers and compart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the separate drawers in the refrigerator and freezer. Lots of room. I would give it a five star, but ice compartment is a little small, but fills up fast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fridge with a lot of space!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is the nicest I have ever had and really love it! Only con is that the water takes long to come out, but it tastes very good.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 4 out of 5 stars

    Great addition to our kitchen!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tons of room. Too many features to cover here. One of the best features is the only one I have a small complaint with. There is a small compartment accesable without opening the whole fridge, MAKE SURE YOU CLOSE THE DOOR. This compartment is used for items you use all the time...milk, butter, etc. But the door does not close properly unless you remember to push it closed. The other doors close perfectly by gravity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly as expected.. very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a quick purchase as we had a fridge failing and did not want to dump money into fixing it. Found this on sale, delivery and setup was great! Very happy with the fridge and freezer. It is large inside, very impressive given how little the footprint is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down with it. It gives you the custom control of the 3rd zone. Great for my very cold drinks. Also extremely quiet with the new compressor. It even extends the life of my milk by about a week past the exportation date because of the temperature control.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Love everything about this fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is amazing. 1. It is so roomy. We can fit everything we want in this and more. Our food has never been so organized. We waste less and find everything easily. 2. The door and door storage is amazing. I thought I would hate it and I love it so much. Makes getting the items you use multiple times a day very easy to reach. 3. The freezer has been very good of not getting icy which I am glad for. 4. The outside of the fridge is beautiful. A little bit of work to keep clean but still lovely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge, great configuration. Love the top drawer for lunch meats and cheeses. Only small negative is that you need to make sure the door in door shuts completely. Unlike the other, heavier doors, a little shove is not always enough.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for even the pickiest wife.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It is so easy to keep organized. My children even put things back where the belong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this fridge!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a fantastic upgrade over our French door Electrolux! The drink drawer is great and the ability to open the front right outside door is incredibly convenient and both keep the kids from letting all the cold air out of the main part of the fridge. Love this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lots of special features and great energy savings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the exterior compartment that lets me get to frequently used items, keeping other items cold. Lots of features. Would like for the left shelf to slide in as the right side does for milk jugs and large (tall) bottles.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    4 year bad compressor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    almost 4 years with no complaints, understand that things are man made and will break down but its unbelievable an item that cost so much just wont last 5 years. i have an old time white standard fridge in garage that has been pumping cold for over 15 years now no problems, on a second note best buy appliance dept has been very un helpful and not knowledgeable about there products, i went for help on my fridge on information on who can i get to fix it, it seems alot of repair shops will not work on lg fridges, i was quickly blamed for i didnt get the geek protection plan so they cant help me.if anyone knows anything about product warranty, is that most everything has a factory warranty, even if i would of bought into the program it is past the 3 year standard geek warranty.my advice would be to buy from a reliable appliance place or ask them before you buy if you have a problem who will fix it. not a good feeling coming home to huge puddle of juices all over the floor and hundreds of dollars of wasted groceries and warranty taking over 3 days before someone can come out to fix the problem. thats a long time without a fridge.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We definitely understand that it can be frustrating to spend money on a refrigerator and experience these issues within a few years. We'd like to see how we can help in getting this repaired for you. Please take a moment, at your convenience, to contact us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ ^CP LG

  • Rated 4 out of 5 stars

    Nice Fridge

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of all the products in the bundle the fridge has been the best. The amount of room inside is huge!

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 1 out of 5 stars

    Not built to last

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this refrigerator along with several matching LG kitchen appliances 12/29/2018. It’s a great looking fridge with exceptional capacity and space worked great for just over a year. In Feb of 2020, the ice maker stopped producing ice. I had a few people take a look and they recommend replacing the ice maker altogether, replacing a few other things to do with the water lines, valves, etc. Nothing fixed it. A few months later, the water dispenser stopped dispensing water. I’ve had now 6 technicians take a look at it and no one can figure out what’s wrong with it. Now, I’m stuck with a fridge without a working ice maker or water dispenser and it’s not even 2 years old. I’m a big fan of LG products, but this is very disappointing. My advice for this product is to proceed with caution as it seems like it’s not built to last.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 4 out of 5 stars

    it's great if you can handle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's hard to organize really deep can't get things easy always bend n push your self to get stuff from the self side by side is way much better than this one

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't sure I would like the design of this refrigerator, I was used to a side by side - but really love the convenience of the top refrigerator and bottom freezer set up. I have been able to store more items in the freezer than I could before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much room!!! Didnt think I would like extra outside door but I do. The drawer is great except I wish it had more light. Just a small one in middle. There is an extra 3rd drawer in freezer that is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice quite and roomy fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for few weeks. Comfort chill drawer is great. The refrigerator is quite and very bright inside. With two pull trays in freezer compartment it is easy to sort things out. Lack of wifi may be an issue for future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent fridge, be wary of size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is excellent and the features are great. Most notable to me are the middle drawer utility section and the separate ice and water dispenser (best for one-handed operation). My only suggestion is to be wary of the size. This fridge is very large.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only was the refrigerator an awesome price but the whole transaction was quiet pleasant. the refrigerator has lived up to its expectations and a lot more room than my side by side. I love the extras shelve in the freezer, comes in handy for frozen snacks.

    I would recommend this to a friend
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