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Customer Ratings & Reviews

LG - 29.7 Cu. Ft. 4-Door French InstaView Door-in-Door Smart Wi-Fi Enabled Refrigerator - Stainless steel-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 422 reviews

95%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-5 of 5 Reviews
  • Rating: 3 out of 5 stars

    Nice but for the $$$ expected more

    Posted
    Kelly
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This is a gorgeous appliance, so roomy and beautifully put together. The drawers open and close smoothly and are plentiful. BUT switching between ice types is crazy difficult, you have to push the button numerous times and put a lot of weight in it, had them out to repair but they said this is how it is and can't be fixed. I find it hard to believe.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Nice refrigerator except...

    Posted
    Chris
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Nice big refrigerator, great features that are easy to use. However, in less than one month the ice maker has already failed. We got rid of our Samsung for the same issue. We were hoping the LG would not suffer the same problem but it did. For $2700 I expect better, unfortunately that’s not what we got.

    No, I would not recommend this to a friend

    • Brand response

      LGAnswers

      Hi Chris, this is definitely not what we expect from our products. I can image how frustrating it is to purchase a refrigerator and the icemaker stop working. Please reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you to assist you further. ^EJ LG

  • Rating: 3 out of 5 stars

    Not LG Problem

    Posted
    phillyd22
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    So Best Buy's 3rd party delivery has sent me 2 fridges with dents, broken wires, etc, the 3rd one finally came no dents, but now the ice maker is broken, but they say easy fix. Great fridge and ton of room, great features

    I would recommend this to a friend

    • Brand response

      LGAnswers

      Thank you for your feedback, it is very important to us. I hate to hear that the refrigerator you invested in arrived damaged but we appreciate you reaching out. If there is anything we can assist you with, please contact us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you. ^AB LG

  • Rating: 3 out of 5 stars

    U pay for the looks

    Posted
    Elite
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Just got it 2 weeks ago. When DELIVERY guys left I then noticed doors misaligned. And refrigde not leveled. Ice makes a mess and must be wiped down every time u use it. Too soon to tell more but looks great.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Not the best

    Posted
    Nicole
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Ice maker sucks. Not as spacious as one would imagine. Freezer has a middle slot that is basically unusable. Poor design!

    No, I would not recommend this to a friend