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Your price for this item is $4,399.99

Customer reviews

Rating 4.6 out of 5 stars with 258 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products or points for an honest, helpful review.
Page 1 Showing 1-20 of 258 reviews
  • Rated 5 out of 5 stars

    Worth it.

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    Posted .
    Owned for 1 month when reviewed.

    This fridge is pretty awesome. Totally worth taking out cabinets and cutting the counter shorter to fit lol. But, we also got it open box for a third of the price with a 5 year geek squad. If I had the money, I'd buy it at full price though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung smart fridge

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    Posted .
    Owned for 1 year when reviewed.

    Great refrigerator, wish I would have done it a long time ago. Works great holding baby bottles with easy opening

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Door-in-door, Doors
    Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    I like it

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    Posted .
    Owned for 1 week when reviewed.

    only had it for a couple of weeks so far .. but I can say its very quiet.. I had a GE and it was freezing up so I bought this one.. the ge wa son similar size but this seems to hold much more because of it freezer is situated.. I wa sable able to put everything in it no problem with space for more... I love the ice maker in the door and the door in door for the drinks.. it make door open time much easier in and out.. I actually can organize my fridge better.. the shelves on the ice maker side door are more condiments and thin bottle items like heresy chocolate syrup type stuff.. the only thing id like to see better is the craft ice maker in the freezer only makes 3 round cubes every 24hrs.. but I guess that won't get used that muck as the door ice maker keeps up fine with 3 here. plenty of ice to spare.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Door-in-door, Doors

    Rated 4 out of 5 stars

    Craft Ice Balls are a Big Hit

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    Posted .
    Owned for 3 weeks when reviewed.

    Beautiful Refrigerator! The Craft Ice Balls are a hit. Love the Door in Door feature for much used items and ability to view into the fridge. One flaw is the deli drawer can only be opened if both fridge doors are open. I like the "mini" sliding tray in the freezer for putting things like frozen pizza. Also the fact that it can measure the ounces of water from the door dispenser is helpful for cooking and my own water consumption. All in all we are happy with the fridge.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG

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    Posted .
    Owned for 1 month when reviewed.

    It is a great product. However, still learning it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Door-in-door, Features

    Rated 5 out of 5 stars

    Great Purchase

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    Posted .
    Owned for 2 weeks when reviewed.

    This was an impulse purchase I don’t regret it at all! We love this refrigerator! This has a lot of space and the dual ice maker is amazing! My kids love the door in door feature while my husband and I love the craft ice. The freezer space is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Refrigerator!

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    Posted .
    Owned for 1 week when reviewed.

    Excellent refrigerator. Awesome craft ice. Great delivery service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted .

    I love it!!! I had a KitchenAid and Kenmore Elite buy this one beats them all

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Door-in-door

    Rated 5 out of 5 stars

    Fabulous fridge!

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    Posted .
    Owned for 1 week when reviewed.

    Fantastic machine... very well thought out. Tremendous storage space. Very quiet. Not having had the door-in-door feature before, I was inclined to think it was a bit silly, but it really is useful, especially since the main doors are very heavy. It's a handsome beast... see photo. One issue we had, which has been reported on the LG support forums, is that initially we had a very metallic taste to the water even after running many gallons through. Turns out the water filter was not rotated far enough to allow water flow. Really needs a firm twist after the initial engagement of the filter and filter head. Problem solved. Doors are very deep, so this would not work adjacent to a solid wall... in the photo, you can see that we have it pulled out a bit to clear the partial wall on the right when opening the main right door; the door-in-door is not an issue for clearance. Freezer has two sliding drawers... a shallow one underneath the deeper top one. Very handy for shallow items so they don't get lost in the depths. Geek Squad installers were awesome... very careful and thorough.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Love my LG!!!

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    Posted .
    Owned for 3 weeks when reviewed.

    I saw this and loved the look and options. Best Buy had the best price and no interest credit card purchase. LG is the brand I love and only one I wanted to invest this kind of $ for a refrigerator. We went with the counter depth and it's doesn't stick out as far in the kitchen and more than enough room. I wasn't really aware there are two depths: counter or standard. The counter is a few inches shorter in depth and align better with a kitchen counter. The knock knock door is so nice and love how there's a place for everything. The ice (crushed or crescent) and water dispenser are great and accommodate a taller water receptacle. The freezer compartment has the lower area, a pizza-like drawer for not too tall items, and then a top compartment! We opted not to use the 2nd ice maker in the lower freezer but that's an option. It makes the cutest round ice balls! It's super quite and it doesn't show fingerprints like the previous stainless steel we purchased - awesome. Highly Recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Doors

    Rated 5 out of 5 stars

    We love it.

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    Posted .
    Owned for 3 weeks when reviewed.

    This fridge has great space in the fridge and the freezer! The kids are so excited about the knock knock door and dad is excited about the craft ice!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Awesome purchase

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    Posted .

    One month since delivered. More expensive than we were planning to purchase, but it was an Awesome purchase. Would absolutely purchase again. Only mild issues. Craft ice take days to create either 3 or 6 at a time. Would be nice if shelves could go a little lower as it can be tight to fit items on them. But spacious otherwise.

    I would recommend this to a friend
  • Pros mentioned:
    Doors

    Rated 5 out of 5 stars

    Love the ice balls

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    Posted .
    Owned for 3 weeks when reviewed.

    The ice balls are a fun party trick. We have not found away to turn off the beeping when the door is left open which is nice since my gf has a leaving the fridge door open problem.

    I would recommend this to a friend
  • Pros mentioned:
    Door-in-door

    Rated 5 out of 5 stars

    Nice fridge

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    Posted .
    Owned for less than 1 week when reviewed.

    After a lot of looking and researching different brands we decided on this new LG model with dual ice makers and Craft ice. We had issues with our last two Kitchenaid models, hopefully will have better luck with LG. Lots of room and we really like the instaview with door in door.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Good overall

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    Posted .
    Owned for 3 weeks when reviewed.

    Ball ice is fun takes a few days to make 3 cubes at a time. Not much space in doors taken up by ice maker so sauces and jars have to go on the shelf. Otherwise black stainless is pretty matched pretty well with other brands.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Doors
    Cons mentioned:
    Bins, Noise

    Rated 5 out of 5 stars

    Lots of storage space

    Posted .

    We had been thinking of upgrading our side by side door refrigerator every since we moved into our house about 7 years ago. House was new construction and builder chose appliances based on specs of previous buyer (that deal fell through and when we later bought the house- we got "stuck" with their appliance choices) and so rather than be wasteful and replace a brand new appliance- we used the fridge. That style is just so inefficient that it drove us insane. Never enough room for pizza boxes on the rare chance we had them. Can't thaw or brine the holiday bird- fridge wasn't wide enough. Had to have a practically empty fridge to prepare/store holiday meals. Cook more than a couple of meals and you're out of room. You get the picture. We chose this as we wanted the largest fridge we could get, it was a French door, and had dual ice makers. Everything has been top notch. I was able to move everything from old fridge to this one and have room to spare. I even have Christmas dinner leftovers in the fridge..with the old fridge's contents (what we didn't toss anyway)..and yes, STILL could go to the grocery store and have room to spare. Every corner of this thing is well lit and you can reach it all so easily; no losing/forgetting things as they inevitably get pushed to the back of the fridge. Bins are HUGE. So is the pull out deli tray. I can put the warehouse sized sandwich meat and sandwhich/sliced cheese trays in the pull out deli tray easily. One of those larger party trays would probably fit as well though we haven't tried them. Bins can hold a Costco sized bag of spinach and not even be more than 1/3 full. I don't understand why everyone complains about the craft ice maker- proper research would've told many of the complainers that the maker only starts to make ice about 48 hours after install and only 3 a day. The door maker starts about 24 hours after install and within 2-3 days was full for us. That's without the ice plus setting. Yes, you're supposed to throw out the first 6-10 craft ice, and the first 150 or so regular ice (I threw out the first full bin rather than count) but even doing so we had another full ice bin by Friday morning and our install date was Monday night. We just bought a bag of ice (stored in the freezer and yes, still have room to spare) to tide us over. No big deal. We used a fridge/freezer thermometer and temp settings are dead on. A little colder center shelves and back of shelves and a little warmer in the door and top shelf- but we're talking a 1-2 degree variance. Nothing to get overly concerned with. Left hand door swings close hard- I think because of the ice maker unit. Storage on left hand door is limited, but it WILL fit the warehouse sized mustard/mayo/ketchup bottles. Door in Door will fit full Champagne and magnum wine bottles (hey- it's that time of year! lol), so I'm sure gallons of milk shouldn't be an issue. Half and half, beer, soda, etc. fits no problem. Knock knock preview works well and unlike earlier versions my big dog's voice doesn't seem to trigger it even when she's in the kitchen with me. And one of the shelves slides up and down to adjust as needed. Ice/water dispenser can fit TALL items underneath with ease. Don't much use the measured water fill, but when I have it's been accurate. Water dispenser nearly silent- if you weren't literally watching the water come out you'd probably not know it was running. Ice dispenser quieter but not silent. Ice does like to shoot all over- but that's just one or two cubes. Haven't tried crushed ice yet. Water is chilled coming out of the dispenser. Fridge itself runs quiet too. You won't hear ice filling the door bin once there's some ice in there. The craft ice however, you will very obviously know is being filled IF you are in the vicinity of the fridge when the ice drops in. But it's not like you can hear it upstairs or anything as noisy as that. Black stainless very elegant and does not clash with the remaining regular stainless appliances in the kitchen. VERY fingerprint resistant. Not magnetized on front. So far, my only complaints are minor: left hand door and right hand door are not flush at the top (yes, even after performing the leveling techniques) and are off about 1/8". Shelves inside hard to arrange so that tall items fit anywhere versus one certain area. Of course, you can put those tall items in front of the adjustable slide shelf- but that makes it hard to reach behind them to get items stored on said shelf. No removable drip tray for ice/water dispenser- so you will have to wipe the very occasional dribbles up. Though on the other hand, if your water leaves deposits/scale, there's no unsightly drip tray you must now clean all the time like before. Overall, we would make this purchase again. We have owned the fridge for about a week now, FYI. If something changes I will come back and review again.

    I would recommend this to a friend
  • Pros mentioned:
    Doors

    Rated 1 out of 5 stars

    I need help for garantee

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    Posted .
    Owned for 2 months when reviewed.

    The knock door led doesn't work, it doesn't make the sounds on the display and there's no water coming out of the dispenser. bought as open box with a scratch on the side and working 100%.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We're sorry to hear that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to look further into this. Thanks. ^Nikki LG

  • Rated 5 out of 5 stars

    Refrigeratorwwindow

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    Posted .
    Owned for 3 weeks when reviewed.

    Love this refrigerator!❣️ I always had side by sides thinking that’s how you had a lot of freezer space but the way it’s set up allows for a lot of organization plus tons of space!! The window in the front door is wonderful for the quick grab items like a carton of milk, creamer, etc…… I would definitely recommend this refrigerator!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally a fridge that fits the family

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    Posted .
    Owned for 3 weeks when reviewed.

    Great looking with a large amount of storage. I love the versatility of the shelves and having access to condiments/beverages via the outside door works great for our family. The freezer is generous in space and the two shelves allow storage of large platters. The craft ice cubes are also a huge hit! We’re very satisfied with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roomy and accessible

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    Posted .
    Owned for 1 month when reviewed.

    This refrigerator is roomy and the door-in-door feature really helps keep the overall temperature at a consistent, even level. The 3 shelves in the freezer are handy for large and small items and allow for easy access to all items stored.

    I would recommend this to a friend

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