Customer Ratings & Reviews
- Model:
- LG SN8YG
- SKU:
- 6402206
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are enthusiastic about the excellent sound quality and easy setup of the 3.1.2-Channel 440W Soundbar System with Wireless Subwoofer and Dolby Atmos with Google Assistant. Many customers rave about the sound quality, saying it is excellent and that they love the product. Others appreciate the simple setup process, especially when paired with an LG TV. While some customers have concerns about the bass, connectivity, subwoofer issues, and durability, the overall positive feedback suggests that this soundbar system offers great value for its price.
This summary was generated by AI based on customer reviews.
Underwhelming
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed, for price was not impressed with sound. As a non audiophile sound felt small. Did not fill tbe room like i wanted. I returned.
No, I would not recommend this to a friendMeh
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is decent for the price. Sub constantly pops and loses connection with soundbar. Samsung soundbar is on a different level sound and quality wise.
No, I would not recommend this to a friendLG Soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound effects - Just like the Movies...........
I would recommend this to a friendLG 3.1.2 soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Satisfied with the quality. Recommended by a friend.
I would recommend this to a friendSound Bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome sound bar. Nobody gets to sleep in anymore!
I would recommend this to a friendQuality Sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its performance exceeded my expectation. I recommend.
I would recommend this to a friendLg Sound Bar
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound for watching movies but not for playing music. The interface is not easy to use. The price was attractive because it had a $300 plus discount.
No, I would not recommend this to a friendMy husband is thrilled with this sound system
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product quality is awesome and it looks good in the room.
I would recommend this to a friendExcellent sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound, high quality movie theatre experience
I would recommend this to a friendAwesome sound!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome crisp sound and the bass is full and rich!!
I would recommend this to a friend- Cons mentioned:Durability
Subwoofer died
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as an open box product October 2020 and it didn't last a year before the subwoofer died. I looked it up and apparently it's a common problem with this model. After the sub died, I have to listen to just the sound bar and it's not great by itself. And of course there's no warranty for it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Jennifer
Great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised Easy to use I recommend this.
I would recommend this to a friend- Cons mentioned:Connectivity
Not that satisfied with LG
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A lot of times s woofer losts connection from bar which is quite annoying. For that 10 seconds there is no bass and you get distraction from your music indulgence.(and this glitch keep happening every half an hour). I expect that not to happen after paying 799 for this apparently high end sound bar. On positive side google chromecast works smoothly.
I would recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance.If you'd like to discuss more, please reach out to our Customer Support Team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Nightmare open box
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was an open box. So it may have been damaged but that being said I was very disappointed with this sound bar. Setting it up was a nightmare. Witch was kind of due to some one already having saved all there information. But even after it was set up. It would just turn off randomly. And had to be rebooted after each time. It didn’t last two days and I had a different sound bar. Polk was way better.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance.If you'd like to discuss more, please reach out to our Customer Support Team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Over priced
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price it didn't sound as good as my older Vizio 5.2 sound bar. So I returned the LG and will keep enjoying my Vizio
No, I would not recommend this to a friendDo Not Buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this soundbar and also purchased the wireless surround sound speakers for it. Within 5 months the subwoofer would intermittently not connect and would require being completely reset to work again. I called and was issued a reference number for this issue, but being that it worked after being reset LG was happy enough not to service it. Fast forward another 7 months and the wireless sub will no longer connect at all. Guess what? Conveniently its now no longer under warranty and they are unwilling to budge, i have to pay for any repairs out of pocket even though i have a reference number that is from well within warranty. Clearly LG does not care about faulty products and their customer base. I refuse to buy anything from LG in the future and I hope after reading this that you may think twice before spending your money on this inferior product and company. Put your money in JBL, owned for multiple years, better bass, and clearly more reliable.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
- Cons mentioned:Subwoofer issue
Fun while it lasted.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The subwoofer showed intermittent power issues about 8 months in then quit shortly after 12 months. I enjoyed the unit up until that point but I have no idea how to contact anyone for a replacement. Best Buy sends me to LG. LG doesn't respond. Go with a Samsung or Sonos instead.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate hearing your unit is not working properly. I'd like to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Also include your contact information, model/serial numbers and date of purchase so that we can investigate and explore all options to provide you with quick assistance and expedite a resolution. We will do everything in our power to help and apologize for any inconvenience experienced. Thank you.^Venette
Just ok
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this with the LG 65 inch TV but honestly didn't need it. Works no better or worse than any other sound bar.
No, I would not recommend this to a friendBass was ok
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product was great but the only issue was the bass, it sounded like it was boosted or something idk the bass was horrible
I would recommend this to a friendSubwoofer Connectivity
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When it works its pretty good, but I frequently have the subwoofer cut in/out which is very annoying.
No, I would not recommend this to a friend