Customer Ratings & Reviews
- Model:
- LG SN6Y
- |
- SKU:
- 6402205
Customer reviews
Rating 4.2 out of 5 stars with 2102 reviews
(2,102 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are positive about the sound quality, easy setup, and price of the 3.1-Channel 420W Soundbar with Wireless Subwoofer and DTS Virtual:X. They appreciate the excellent sound quality, simple setup, and reasonable price. However, customers are negative about the subwoofer, connectivity, durability, remote control, and warranty. They have experienced issues with the subwoofer cutting out, connectivity issues, the soundbar not lasting long, and problems with the remote control. Some customers also feel that the warranty should be longer.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Surprised at the quality of sound, solid!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice with a small footprint. Sound is clear and makes watching movies that much more enjoyable. Definitely a lot stronger than I expected and came at a good price point. Very much worth it, especially if you are not wanting to spend for the higher brands.
I would recommend this to a friend - Pros mentioned:Easy setup
Rated 5 out of 5 stars
Great soundbar
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound bar with remote bass speaker. All that is required is power outlet which is nice to have less wires.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
Best Soundbar for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sounding sound bar. The sub is pretty good also. Could be a little lower. Overall a great buy.
I would recommend this to a friend - Pros mentioned:Easy setup
Rated 4 out of 5 stars
soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.has good sound. volume could go louder though. was easy to setup and wireless subwoofer was found by soundbar easily.
I would recommend this to a friend - Pros mentioned:Easy setup
Rated 5 out of 5 stars
Great Soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was easy. Used HDMI Arc connection to LG TV. Subwoofer paired to soundbar automatically when both items powered up. When I powered up the TV, it asked if I wanted to use the Soundbar. I clicked yes. That was all it took.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
Sound Bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the sound this unit brings. I have heard some sound drop once in a while but other than that I love it for the price.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Best sounds
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing... feels like imma at the movies. Best sound
I would recommend this to a friend - Cons mentioned:Connectivity, Subwoofer
Rated 2 out of 5 stars
Not worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We spent a pretty penny on this thinking it was going to be amazing since we have an LG tv but the sub woofer only sometimes works, it rarely connects to the tv and when it does it cranks to max volume. I would’ve been better off with a cheap one honestly.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Jennifer
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
We love to listen to music again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are new to world of sound bars but will certainly purchase a soundbar again when we replace our other tv! Sound is clear and beautiful. Love it for the television programming! And we have been playing music channels and Pandora and are thoroughly enjoying music again!
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
Great sound bar
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cool surround sound. Need to add more speakers for true experience. Will update once I get more speakers
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
Decent price, decent sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good sound for the price. The highs could be clearer but overall it’s good enough.
I would recommend this to a friend Rated 4 out of 5 stars
Sounds great but……
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds decent. Only complaint, I have a 2020 model Vizio qled television and when hooked up through the ARC every single time you turn on the television the soundbar cuts out every few seconds. At least shutting off the soundbar and letting the content continue to play on television and then immediately turning it back on the cutting out stops. Sometimes I have to do it twice and it’s annoying but the sound you get get from LG for the price is hard to beat.
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Surround Sound System
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is very rich for the price. It was also nice being able to compare and listen to different ones in the store.
I would recommend this to a friend - Cons mentioned:Subwoofer
Rated 1 out of 5 stars
Subwoofer died, LG customer service stinks.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this soundbar w/subwoofer about 15 months ago. For the money I thought it was pretty good. A week ago the subwoofer stopped working. Not a pairing issue, the subwoofer just died. I called LG and they want to have me ship it back to their service center. No local repair shops allowed. They will pay for the shipping but not the actual repair. 3 months out of warranty and my $400 (at the time) soundbar has NO bass. There are many others having the same issue, obviously a manufacturing flaw. All kinds of posts on different forums talking about it. Very disappointed in LG providing a defective product and not doing anything about it. Avoid this subwoofer. I believe in comes with multiple models. I will not be buying LG products (of any kind) again.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Rated 5 out of 5 stars
Great Set up for Extra Sounds
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this for 2 years now. Not a single complaint. The sub has perfect bass and ranges that make it perfect for whatever you are watching. I use it for our outdoor kitchen and its loud enough to hear across the yard.
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The magnolia rep suggested this sound bar and we have been really happy with it. We have a LG OLED TV which the picture is beautiful, but the sound in the TV was horrible. The sound bar enhanced everything. We should have got one sooner.
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Subwoofer
Rated 2 out of 5 stars
Sub Woofer Died
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well with good sound until a few days after the warranty expired. Then the subwoofer died... no lights, no recourse. After doing some searching online, I see that this has happened to others. You may want to consider extended warranty or buy a different brand.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
- Cons mentioned:Connectivity
Rated 4 out of 5 stars
Good soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar sometimes gets weird connectivity issues and sometimes I get a cackling sound out of it, but overall it’s great!
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Awash with sound!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar and subwoofer covers the entire room with clean, crisp sound. They elevate every movie to cinema-quality sound and make you feel each and every scene. I bought and added the extra Bluetooth speakers and now my entire home is awash with sound!
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
Great product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. I haven’t been able to blast as I don’t live in a house. Wireless module has fairly limited range.
I would recommend this to a friend













