Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 2102 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are positive about the sound quality, easy setup, and price of the 3.1-Channel 420W Soundbar with Wireless Subwoofer and DTS Virtual:X. They appreciate the excellent sound quality, simple setup, and reasonable price. However, customers are negative about the subwoofer, connectivity, durability, remote control, and warranty. They have experienced issues with the subwoofer cutting out, connectivity issues, the soundbar not lasting long, and problems with the remote control. Some customers also feel that the warranty should be longer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 2,102 reviews
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Awesome sound

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit works well with LG TV but had to use HDMI ARC cable to connect as would not stay ‘paired’ using TV and sound bar settings. DirectTv remote controls both well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this sound bar! Sounfs great and paired with surround sound is even better

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    LG 3.1 channel 420W Soundbar

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting options limited. Could not sync with my Sony OLED TV remote control to allow volume control or muting of sound bar using the TV remote. Great sound. Love the auto on/off when turning TV on/off.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Highly recommend it! You feel like you’re at a con

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend it! You feel like you’re at a concert listening to music with the sound bar. The quality is outstanding!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    sound bar

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought for my son and he loves it he needs to upgrade his tv to enjoy it better the sound bar arrived on the day they promised.

    I would recommend this to a friend
  • Cons mentioned:
    Customer service

    Rated 1 out of 5 stars

    Product is worthless after only 11 months

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should have read all the 1 star reviews prior to purchasing this item. Purchased in Dec 2020 and the subwoofer is completely dead 11 months later. After spending 45 minutes on phone with LG they are sending me a box so I can ship the soundbar and subwoofer to them for "testing" and possibly repair. I now need to uninstall the soundbar from the wall, wait 3 days for the box to arrive, ship the product to LG, wait another 7-10 days for them to test, then who knows. I'll have a nice eye sore below my TV (where the soundbar was mounted) while family is here for the holidays. Looking forward to watch football on turkey day with my TV speakers. LG, no need to copy/paste the same response to my post. I don't have facebook and I already wasted my time on the phone. Back to Bose products.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette LG

  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Sound System

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and the instructions were very precise so you get the product hooked up properly. I would recommend this product to anyone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not loud enough to hear with back ground noise

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought with the Samsung Q900 75” Disappointed for when I have the window ac going I have to turn the volume to max to hear them and it’s still not loud enough and I’ve got both hdmi cable and the arc light cable doesn’t make a difference

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good quality in this price range

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great. I do not have a lot of experience with other brands/models in recent years but I would definitely recommend this one for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to replace a Sony surround sound system. It was a tremendous upgrade from my old system. Great sound and easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Easy to use and Great sound

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pairs super well with any LG TV. Easy Plug in and Play, Highly recommend using the optical cable and spending 5 min optimizing your settings

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good soundbar.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Soundbar, wireless subwoofer works nice . I wish it had more volume. You have to put up the volume higher to get it where it sounds great. Other than that no other complaints. It's easy to connect. (plug and play). It fits nicely and snug under my LG 60" looks like it came factory with tv.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Value

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound for the price, we wanted a better sound than our TV provided this was a good option without breaking the bank.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Just like the movies

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to our theater room. Its just like going to the movies. The sound is so clear with rumbling bass to go with it. Im glad I bought this

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Great Soundbar!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound Quality is excellent! Very easy setup with the ARC connection paired with my LG TV. Makes it so I never have to touch the Soundbar remote.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great sure for the price!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great for the price I got it for when it was on sale very nice for our 70” TV it’s not these best but for price can’t complain!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sounds good in combination with TV speakers.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sounds great. Happy with this soundbar...........

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    LG

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product good sound speakers and useful..

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sounds good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good for hearing problems Would buy again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    First sound bar (a luxury)

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased to match a LG TV. It sounds fine. Using the optical cable as the connection to the TV, powering off the TV with the TV remote control does not power off the sound bar (the sound bar remote control of course will).

    I would recommend this to a friend