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Customer reviews

Rating 4.2 out of 5 stars with 2102 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are positive about the sound quality, easy setup, and price of the 3.1-Channel 420W Soundbar with Wireless Subwoofer and DTS Virtual:X. They appreciate the excellent sound quality, simple setup, and reasonable price. However, customers are negative about the subwoofer, connectivity, durability, remote control, and warranty. They have experienced issues with the subwoofer cutting out, connectivity issues, the soundbar not lasting long, and problems with the remote control. Some customers also feel that the warranty should be longer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 2,102 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome Sound Bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar is great for starting your home entertainment system. I love the sound and really enjoy the bass from the sound woofer.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Affordable and sounds great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds amazing! The speakers built within really shout out at you. A much more affordable option than surround sound speakers.

    I would recommend this to a friend
  • Cons mentioned:
    Customer service

    Rated 1 out of 5 stars

    Was good while it lasted

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great while it lasted. About 4 months out of warranty it started cutting out after a half hour of use and you would have to reset it to get it to work again. Too late to do anything with Best Buy and LG seems to have some of the poorest customer service out there. Would not recommend.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thanks for taking the time to provide your feedback. We understand how frustrating it can be when your soundbar isn't operating as it normally should. Feel free to contact us at (800) 243-0000 so that we can look into this issue! We'd be happy to provide any possible resolutions you'd be satisfied with. Our hours of operation are from Mon. to Sun. 8AM – 9PM EST. ^Chris LG

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice good sound, we had Best Buy install it for us the hooked it up to our tv and connected it to our remote control

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Clear, crisp sound!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device has a GREAT sound! I am a die-hard Samsung fan, but this LG system may have just changed the game for me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Soundbar

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar and sub woofer are amazing. The sound is clear and the feel from the sub is fantastic. Really elevates the movie experience.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and as expected. Would buy again. Very satisfied with sales associate help in selecting appropriate as o u bd at for my setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No brainer, best in the price range.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an LG 2.1 for years and it blew out watching a poorly volume controlled livestream church service during COVID. Since my new TV was a Sony, I started there for their equivalent 3.1 sound bar. Then I tried a Samsung 3.1. I was very unimpressed. I'm not sure people do their due diligence, or maybe they just shop brands. This LG is head and shoulders above for watching TV/movies. It's very full sounding and can also be customized so as to not bother the neighbors at night. Very good, slam dunk, no brainer.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AWESOME!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound bar! Works well, brought this during the clearance sale, Nothing was wrong with this, great product!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Queenie

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this soundbar! It was a christmas gift to my self. I even added the wireless power rear speakers. The price for both was great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice sound bar/subwoofer combo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchases this sound bar for our outdoor theater. Key features for us were sufficient power, portability, 4K video pass through, and HDMI input and output. The sound quality meets our expectations. It’s easy to setup/use. Overall, we’re very happy with setup and it meets our needs perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Researched and read reviews for a week and purchased this after returning a Vizo. Bought this even though some reviews was dissatisfied with the bass output. Was very disappointed with the bass when got everything up and running. Then I did some research and subwoofer placement was the key to get best sound from the subwoofer. All I can say is wow rattles the windows now. Loving it. I paired it up with the rear speakers and feels like sitting in a theater. I have paired up with LG 4K tv and Apple 4K. Very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spectacular

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holy moly! This thing sounds amazing. Crisp and clear voice, awesome bass (sometimes too loud, but you can EQ it as needed), music and movies sound like I'm at a concert or theatre. Man, I love this thing! The only complaint is that ARC gives me fits sometimes. It could be the TV causing it, but if I switch inputs on the sound bar and go back to ARC, I have to turn off and restart everything (tv/sound bar) for it to work. Still not enough to take it to 4 stars, but a small annoyance. Seriously. Go buy this thing. You WON'T regret it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this system. it provides great surround sound for a small to medium sized living room.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    LG 3.1 Soundbar Rocks!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love this LG Soundbar everything synced up easily and it's plenty loud fir my needs. Happy Consumer! *****5 STARS*****

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lg sound bar does as advertised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound from the bar is very good. It is clear and crisp with some some basic customizing with treble and bass. You can also increase the woofer setting which I am guessing you are going to want to for sure if you are unable to put the sub in a corner. All in all a very good product

    I would recommend this to a friend
  • Cons mentioned:
    Subwoofer

    Rated 5 out of 5 stars

    Soundbar

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up returning this soundbar for the JBL 5.1. This one didn't have the bass i was expecting, still very loud

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works great with our LG Smart Tv

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a powerful sound from a small speaker. We connected it to our LG tv and to have all the features and functions work so well has been such a great experience. Additionally, we have a non-traditional shaped room with a wood floor, lots of glass, and a wood ceiling and this system really puts out the sound well. Only complaint is that sometimes speaking is hard to hear and we turn it up then the music is blasting our socks off- this might be a "me" issue rather than with the equipment though.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great soundbar. 3 speaker system works great and is much better than the Polk one I have previously. Highly recommend this soundbar.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good sound bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this sound bar for my 86' LG in the loft and it sounds great. Really makes watching movies and gaming feel more like an experiance at home.

    I would recommend this to a friend