Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 2102 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are positive about the sound quality, easy setup, and price of the 3.1-Channel 420W Soundbar with Wireless Subwoofer and DTS Virtual:X. They appreciate the excellent sound quality, simple setup, and reasonable price. However, customers are negative about the subwoofer, connectivity, durability, remote control, and warranty. They have experienced issues with the subwoofer cutting out, connectivity issues, the soundbar not lasting long, and problems with the remote control. Some customers also feel that the warranty should be longer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 2,102 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    beautiful sounds

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy the sound its just beautiful along with my nomo tv

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great soundbar

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is awesome, easy to install and works great with our new LG TV.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing Sound!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added this beauty to our entertainment suite of tools. Love the sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound bar

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar sounds great and the guys at the store was very helpful

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    LG - 3.1-Channel 420W Soundbar w/Subwoofer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs as expected. Sound is great..............

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this product!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was honestly very impressed with how loud these actually get and how great the sub sounds for being on the lower end of LG’s surround sound. And it also paired great with the two wireless LG rear speakers I purchased as well! I definitely recommend this product if you’re looking for an inexpensive way to connect surround sound in your home.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Subwoofer

    Rated 1 out of 5 stars

    Dead in less than a year.

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Subwoofer died in less than a year. Started making popping noises then finally died. Have to package at fedex at my expense since I didn’t save the box (supposedly reimbursable) and 7-10 day turn around. I’ll report back how LG handles the repair. Sounded good prior to its demise.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport. We apologize for any inconvenience this caused. ^Venette LG

  • Cons mentioned:
    Subwoofer

    Rated 3 out of 5 stars

    Great sound, failed subwoofer

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, really loved this soundbar with our LG television however subwoofer failed after using a little over a year.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome soundbar

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my soundbar. Bass is great. The DTS truly gives off the surround sound feel

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Exceptional sound

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is amazing! We got on Black Friday sale and price was really good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good news is that Best Buy finally got it right

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound bar Sounds great. Far superior to TV speakers.. It's easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome soundbar

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great soundbar with great quality. First purchase was faulty but I gave it a second chance and the sound quality is amazing. Great purchase and well recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound bar

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and easy. To use! It’s not very noticeable either!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install. Good sound for the price. Overall, very satisfied so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speaker ONE! TV ZERO!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Works great! (I had a problem with the sound on my BRAND NEW LG 77" TV. Already, you ask? Yeah, that's what I said! I already exchanged a different LG 77" TV for this one so I just have to figure that all LG TVs have issues!) So this soundbar and speaker fixed the issue. Moral of the story: DON'T buy an LG TV.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece of equipment, for your tv. Sound is reeal good

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Soundbar

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up , works great, would recommend it to everyone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great sound bar for the price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound bar sounds and works great. It connected to our LG TV through Bluetooth and we have had no issues. Very much looking forward to pairing it with a pair of wireless rear speakers

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice sound bar, but not a huge difference from 2.1

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly can't say that I notice a huge difference between my previous LG 2.1 soundbar, but it still sounds really nice. Would recommend purchasing when it's on sale, like I did.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Get the party bumpin'

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fantastic sound bar and sub. it gets the party bumbing, fo-sho

    I would recommend this to a friend