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Customer reviews

Rating 4.2 out of 5 stars with 2102 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are positive about the sound quality, easy setup, and price of the 3.1-Channel 420W Soundbar with Wireless Subwoofer and DTS Virtual:X. They appreciate the excellent sound quality, simple setup, and reasonable price. However, customers are negative about the subwoofer, connectivity, durability, remote control, and warranty. They have experienced issues with the subwoofer cutting out, connectivity issues, the soundbar not lasting long, and problems with the remote control. Some customers also feel that the warranty should be longer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 2,102 reviews
  • Rated 4 out of 5 stars

    LG SN6Y a good addition for room filing TV sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your store advisor steered us to this model for our new TV. It provides huge improvement over our previous speakers and gives us a new level of enjoyment in our home entertainment.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I like it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good staff, easy to configure with TV, nice sound.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    you can hear it now

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily hooked up, and it really embellishes the sound...

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good speaker, good sound quality. Base is good no complaints

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you like a nice sounding TV you need this sound bar !

    I would recommend this to a friend
  • Cons mentioned:
    Subwoofer

    Rated 1 out of 5 stars

    LG SN6Y Soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really enjoying this LG soundbar, until the wireless subwoofer stopped working two and a half weeks after I purchased it. I even bought the rear surround speakers for it! The subwoofer just failed to connect even though the green LED on the back of it was solid green. It even stayed green when the power to the main soundbar was off! It should have turned red when the soundbar was off. I couldn’t even get it into the pairing mode! I spent 3 days researching the problem, and tried every fix I could find, but still no luck. LG Support could not help me either, and wanted me to send it back to them for repair or replacement. I should have paid more attention to the 1 star reviews that all stated the the subwoofer would eventually fail. From what I can gather, it appears to be the Bluetooth module inside the subwoofer that fails. I’ve got it all packed up, and will be returning it to Best Buy tomorrow. If you purchase this soundbar, you might have better luck than I did, but just be aware of this subwoofer issue!

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette LG

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice sound system!! I would recommend this product!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Turn up the volume

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality for the price. Brings your TV to life.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Mr critten

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great very Good sounds so nice play like at the movies

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Sound bar Teview

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job and the price was right. Hooked up easily

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Adds great sound and takes up very little space.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very Nice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound! Easy DIY installation. Love the bass! And powerful!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system bought it for a 75 inch and good sound in 4k

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Lg soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup great sound like the wireless rear speakers

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Easy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, works great. Bluetooth worked no problem.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    LG - 3.1-Channel 420W Soundbar with Wireless Subwo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It Sounds great in livingroom! Very easy to connect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well, sounds good.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound, CEC features work well with our existing Samsung display, ARC works with zero setup. IR sensitivity could be a little bit better, but we have it set-back a bit on our hearth for aesthetics. But, overall the TV turns this thing on and off automatically and volume controls pass through CEC HDMI. Really slick.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    perfect pairing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great addition to our LG tv. Sound quality is good.

    I would recommend this to a friend
  • Cons mentioned:
    Subwoofer

    Rated 1 out of 5 stars

    Didn’t last long

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well enough for the warranty period. Subwoofer is now unresponsive and the warranty expired a few months ago. Manufacturer said to ship it back and they’ll repair it at uncertain cost. Seems like a better idea to spend the repair money on a product that might last longer.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette LG

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the wireless sub and the sound is amazing super loud

    I would recommend this to a friend