Customer Ratings & Reviews
- Model:
- LG SN6Y
- SKU:
- 6402205
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are positive about the sound quality, easy setup, and price of the 3.1-Channel 420W Soundbar with Wireless Subwoofer and DTS Virtual:X. They appreciate the excellent sound quality, simple setup, and reasonable price. However, customers are negative about the subwoofer, connectivity, durability, remote control, and warranty. They have experienced issues with the subwoofer cutting out, connectivity issues, the soundbar not lasting long, and problems with the remote control. Some customers also feel that the warranty should be longer.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
excellent
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.really great sound fills the room when watching movies
I would recommend this to a friend - Pros mentioned:Sound quality
Buy!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Man! They sound amazing. Sound so nice and clean!.
I would recommend this to a friend - Pros mentioned:Easy setup
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Easy set up and fantastic sound!!!!
I would recommend this to a friend Josh
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife bought this for me for Christmas. Actually very impressed with it. Especially the sub. When watching satellite it’s just ok but that is because of the sound quality from the receiver. When watching Blu-ray or 4K it is extremely impressive. I have the volume set to 15 and it shakes the house. Definitely impressive
I would recommend this to a friendQuality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of the product is great. The additional hardware and directions to mount it are relatively useless and garbage which is why I only gave 4 stars.
I would recommend this to a friendGreat sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For a sound bar this was good. A lil Pricey even with the sale price. I liked that it has 3rd speaker for voice only. This helps for the hard of hearing.
I would recommend this to a friendVery good soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup on an LG TV. The Bass could be better. Individual settings are a difficult. Setup instructions are poor.
I would recommend this to a friendLG 3.1 channel 420w
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was hesitant to buy a 3.1 channel sound bar and subwoofer. On that note i couldn't be happier, rich sound, and deep bass. I own a vizio 7.1 soundbar with allthe surround sound speakers and sub, but this LG sounds better than my other surround sound system.
I would recommend this to a friend- Pros mentioned:Sound qualityCons mentioned:Durability
The bass doesn’t connect to the sound bar
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased in March 2021 and now the bass has completely stopped connecting to the sound bar. It worked and sounded great but I am very dissatisfied now that I have to go spend another few hundred bucks on a new system.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We would be happy to help you with scheduling repair, however, we need to move to a platform that supports back-and-forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we will do everything in our power to expedite a resolution for you. Thank you. ^Jennifer
- Cons mentioned:Customer service, Subwoofer
Faulty Sub Woofer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beware: your sub woofer will stop working after a year and you will then be forced to deal with LG’s sub par customer service on the phone or the sardonic customer support via Twitter. If you do decide that this product is for you get the Best Buy protection plan.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Not totally happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only problem with this is that the Hdmi2 ARC jack doesn’t work with sound bars and that’s the main issue.T I get the best sound you need to use it. Just go to the LG blog and everybody is complaining about it and lg has no explanation or cure for it I don’t think the sales people even know about it.
I would recommend this to a friend- Pros mentioned:Easy setup
Best value stereo 3 channel sound system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Packaged well. Easy installation and setup. Recommend
I would recommend this to a friend - Pros mentioned:Sound quality
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, good sound, and it copies the tv volume
I would recommend this to a friend LG 3.1 Sound Bar Keeper
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow! Excellent complement for our LG TV. Really gets the sound out. The woofer adds significant "feeling" to sound. Just can't get that from TV speaker. Now we just need to figure out what sound settings best suit our ears. Oh, hook up is very simple. Don't need Geek Squad. Just plug and play (listen).
I would recommend this to a friendAbsolutely do not recommend
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely DO NOT RECOMMEND! First one that was delivered didn't work & that should hv been a sign! Returned it for another one in store and this one lasted just over 1 year. Called to see about a warranty and I basically hv to eat it. DO NOT BUY!!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Understandably, this is frustrating, Trisha. Thank you for taking time to review this product.. We are doing our best to improve the quality of our product. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Jovelyn
- Pros mentioned:Sound quality
Sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound bar for the price. Would recommend
I would recommend this to a friend Very clean
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was my first sound bar I purchased after getting a 75 inch NANO CELL. This is a great sound bar, very clear sounding, easy to set up and a great price point. I only returned it because I wanted Dolby Atmos. Would definitely recommend this sound bar if Dolby Atmos isn’t important to you. You will not be disappointed.
I would recommend this to a friendWorthy Upgrade
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! I use it in my small media room and I was able to easily pair it with LG rear speakers to make a 5.1 sound system. I'm not an audiophile but sounds incredible to me. Defiantly worth the upgrade if you're on a 2.1 system and I would say go all the way to 5.1 and purchase the rear speakers as well.
I would recommend this to a friendLg sound bar
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never had a sound bar before and it really enhances the sound. Before there was a loudness issue between speaking and action parts but now it’s minimal.
I would recommend this to a friendSounds great, easy installation, works seamlessly.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I chose this LG sound bar system over the Samsung - HW-A550 2.1ch Sound bar with Dolby 5.1 - Black. It sounds great. The audio with bass is even and has other settings/ equalizer for custom sound. I am using the optical input on my older 60" LG plasma tv (2013).
I would recommend this to a friend