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Customer reviews

Rating 4.2 out of 5 stars with 2102 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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81%would recommend to a friend

Customers are saying

Customers are positive about the sound quality, easy setup, and price of the 3.1-Channel 420W Soundbar with Wireless Subwoofer and DTS Virtual:X. They appreciate the excellent sound quality, simple setup, and reasonable price. However, customers are negative about the subwoofer, connectivity, durability, remote control, and warranty. They have experienced issues with the subwoofer cutting out, connectivity issues, the soundbar not lasting long, and problems with the remote control. Some customers also feel that the warranty should be longer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 2,102 reviews
  • Rated 5 out of 5 stars

    LG rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Soundbar! This is with out the best for the price range. It gives you total control over the sound qualities from 4 presets the individual bass, treble and woofer levels The center speaker has extreme voice clarity.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upset that I wasn’t informed that a discount was available if I purchased a rear set at the same time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sound system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far seems like a very good product. We've only had it short time but so far so good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG Sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound works well with my new 86” LG TV does not work with Alexa

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Subwoofer range less than 10 feet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good sounding system but the range on the subwoofer is not good. I placed mine 12 feet from the soundbar and it was cutting out. Now I have to use valuable cabinet space under the TV to store the sub. A range was not supplied in the specifics for reference.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Rated 3 out of 5 stars

    No Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds excellent until 10 mins into your movie or music. It can’t keep up the power for to long, subwoofer shuts off randomly & comes back on after a few seconds if you have volume up higher than 20. Good for small room & if you have no intentions of ever using it at full volume. Save your $ & buy a receiver instead.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Does The Job

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good introductory sound system. Does the job but won't blow you away. A decent place to start.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT sound!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this soundbar twice -- one for my parents, one for me. Love the sound this puts out with a rather small footprint. Highly reccomend for smaller rooms, or rooms that aren't set up for a surround sound set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    3.1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this as an open box item, I have no complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ARC Feature

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really balances the sound when switching from cable channels to streaming. The ARC feature is a must! Make sure you buy the 3.1 channel, not the 2.1, they are the same price. 2.1 does NOT have ARC!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar with subwoofer LG 3.1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is excellent and was a good value. Our representative recommended this one to us over the one we were originally looking at. Thank goodness he was so knowledgeable as this one is perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    addes mush better sound quality

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing, I have ben using it for almost 2 years with no issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound bar system is totally amazing - would recommend system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Sound for the Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a hearing issue and the sound bar worked well to help me with my new TV. I put the sound bar behind me and the bass on the right side which my hearing is most effected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sound bar and sub.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding unit. That was easy to install. Plug and play unit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value and having the 3.1 channel made the dialogue so much easier to understand than our previous 2.1 soundbar. Easy to control with the Dish remote control

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good soundbar

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soundbar was easy to hook up and sounds great. We did not want to spend a ton of money, but overall we are pleased. Too bad it only took 3 times ordering through Best Buy for it to be received with all components.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this sound bar for my mom ss a Christmas gift. Sound was incredible. Voices really stand out and are ultra clear. Remote user friendly. Good product, little pricey but worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent speakers.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I keep hearing how good they are compared to tv speakers. They sound great while playing video games and watching movies/shows. I could never go back to using regular tv speakers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great SOUND

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely LOVE this surround sound system. I’ve purchased several over the years but this one is Perfect in every way. Loud , easy to install and great Bass . Feels like I’m in the movie Theater !!!

    I would recommend this to a friend