Customer Ratings & Reviews
- Model:
- LG SN6Y
- SKU:
- 6402205
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are positive about the sound quality, easy setup, and price of the 3.1-Channel 420W Soundbar with Wireless Subwoofer and DTS Virtual:X. They appreciate the excellent sound quality, simple setup, and reasonable price. However, customers are negative about the subwoofer, connectivity, durability, remote control, and warranty. They have experienced issues with the subwoofer cutting out, connectivity issues, the soundbar not lasting long, and problems with the remote control. Some customers also feel that the warranty should be longer.
This summary was generated by AI based on customer reviews.
Electronic
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just bought this sound system for my living room. Very happy with it
I would recommend this to a friendIt’s enough for living room
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great to have bass loud I love it! 300 watts is enough for living room.
I would recommend this to a friend- Cons mentioned:Connectivity
Do not Purchase
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item went bad in just about a year and half. At first it was connectivity with the sub woofer until the sound bar itself started sounding terrible. I did not buy the warrantee and so I figured that I would have to pay the GeekSquad to fix it. I was told they will not even look at the sound bar if you do not have the warrantee. I would never buy this again.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your feedback on the LG Soundbar (SN6Y) model. We appreciate your honesty and regret for any inconvenience you have experienced with our product.
We understand how frustrating it can be when a product doesn't meet your expectations, especially regarding connectivity and sound quality. While we strive to provide reliable and long-lasting products, occasional issues can arise. We understand that you may have chosen not to purchase the warranty. However, we always recommend considering the warranty as it provides additional coverage and support. For help and guidance, please visit this link: https://www.lg.com/us/support/help-library/lg-tv-how-to-connect-a-sound-bar-or-receiver-CT10000018-20153207557627. If you require further assistance, please reach out to us on social media @LGUSSupport so we can help you further.
We're here to assist you and provide any additional support you may need. ^Juvy
Great value
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value kind of hard to install i had to have the geek squad help me.
I would recommend this to a friendLG Sound bar and subwoofer.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good sound but heavy for standard mounting bracket.
No, I would not recommend this to a friendHappy and have no complaints
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As the title mentions, the audio is pretty good for a sound bar. Better than my past Samsung sound bar, much more clear and bass
I would recommend this to a friendGood sound, simple setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this soundbar as I was just looking for a basic upgrade over TV speakers. It sounds fine, but getting the functionality to work with my other remotes was a bit annoying.
I would recommend this to a friendSound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has improved our sound tremendously. Helps esp.with husbands hands of hearing.
I would recommend this to a friendGreat soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for the bedroom TV. Couldn't understand the words from the TV speakers and the LG 3.1 has made all the words clear as day! Thanks Best Buy for your help with selecting this soundbar!
I would recommend this to a friendGreat soundbar.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great soundbar from LG. Im glad I decided to upgrade to the 3.1 bar. The additional rear speakers make it better and turn it into 5.1 surround sound. Definitely worth it.
I would recommend this to a friendSoundbar is a nice addition
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the soundbar. Perfect for our size room. Definitely adds a new dimension to watching TV. The size is perfect and the subwoofer can be out of sight in the room.
I would recommend this to a friendLG soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The bass sounds wonderful, easy set up, and great price!
I would recommend this to a friendLoving the product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product was great. Service was bad. Inexcusable. Missing 2 cables. No help first & 2nd time Calling. 3rd call I received a $25 credit for missing cables. I guess it’s all about who you get as a CS rep for help.
I would recommend this to a friendGreat 3.1 Channel Soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great and was very easy to install. Would recommend this item for the typical average sized room. The 3.1 channel also distinguishes conversation from other noises in music or movie sound.
I would recommend this to a friend- Pros mentioned:Sound quality
Reverberation
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stacato reverberation 1 out 4 uses of volume adjustment or channel change .liked many features o LG product, tried Sony 320, Liked LG better, maybe had the once occasional bad unit, wished I had taken another new one home, sale price was excellent.!!
I would recommend this to a friendBrand response from LGAnswers
Posted .This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette
I can’t hear you right now
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just got this today. Took about 10 min to setup and the sound is FIRE!! Good ((bass)) and tremble. Hopefully I don’t blow out the speakers by days end. Price might be a bit high but worth it!
I would recommend this to a friendAmazing sound
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound that comes out of this is exceptional! For the price when I got it I was expecting a shifty sound but I was very impressed when I heard it for the first time!
I would recommend this to a friendBooms
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m sure the sub keeps my neighbors up at night. I think a better move.
I would recommend this to a friendI like my LG sound bar!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was a little skeptical about this sound bar when I first hooked it up with a Visio TV, but when i paired it with an LG C1 OLED, it came alive! Also using a 4K Apple TV.
I would recommend this to a friend- Cons mentioned:Durability
Sub dies after 2 years
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly 2 years after purchasing this system, the sub completely died. It started disconnecting after about a year and a half, and now it’s 100% dead. Power cord was replaced and troubleshooting was done with the manufacturer and it’s just dead. This model has tons of reviews with the same problem. Planned obsolescence crossed my mind, so if you want to be in the market for a new system in 2 years, definitely get this system! If you want it to last, go with a different brand!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you so much for taking the time to leave us a feedback. We read from your review that you were having trouble with the product, so we’d like to help make it right. We would be pleased to investigate this further, but we must switch to a platform that allows for back-and-forth conversation. Send us a private message on Facebook or Twitter with the handle @LGUSSupport, or call us at (800) 243-0000 and we'll be happy to assist. ^James.