Customer Ratings & Reviews
- Model:
- LG SN6Y
- SKU:
- 6402205
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are positive about the sound quality, easy setup, and price of the 3.1-Channel 420W Soundbar with Wireless Subwoofer and DTS Virtual:X. They appreciate the excellent sound quality, simple setup, and reasonable price. However, customers are negative about the subwoofer, connectivity, durability, remote control, and warranty. They have experienced issues with the subwoofer cutting out, connectivity issues, the soundbar not lasting long, and problems with the remote control. Some customers also feel that the warranty should be longer.
This summary was generated by AI based on customer reviews.
Nice sounds system!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The soundbar and subwoofer are an excellent addition to our TV / Movie nights.
I would recommend this to a friendMore than satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Walked in to Best Buy to get a tv. Walked out with a tv different than the one I went in to buy. I ended up saving money and got a better tv. Wonderful salesperson.
I would recommend this to a friendGreat sound system.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great system. Linked up to my TV effortlessly and has a great sound. Also like the option to upgrade to 5.1 system by adding wireless rear speakers at a later time.
I would recommend this to a friendExcellent sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad installed the sound bar. The audio output was excellent with a lot of clarity, depth and width even at low volumes. I use it now instead of my own speakers when playing my CDs
I would recommend this to a friendGreat Sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Geeks wall mounted this sound bar with a 65" LG OLED TV and i love it. It is slim and power packed. It is not theater sound but absolutely perfect for our family room.
I would recommend this to a friendGreat system
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has been an excellent upgrade so far! We had a surround sound system we purchased in 2008 that we loved but it wasn’t working properly anymore. LG products continue to make us happy people!
I would recommend this to a friendgreat sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar and woofer do exactly as described. Together they sound great I can hear when people talk and bass makes it sound like a movie theater .I am very pleased and recommend to everyone
I would recommend this to a friendLG Speaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a good speaker for the price. The volume sounds good.
I would recommend this to a friendSound Bar Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed in the quality of the clearity of the verbal sound. Many times we cannot understand what is being said. This sound bar was supposed to rememedy this issue. This occurs on recorded programs, not so much on live broadcasts.
No, I would not recommend this to a friendWould Recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase two (one for myself and one for my parents), great deal for the price, noticeable difference between 2.1 and 3.1 channel speakers, setup in living room and has been working great.
I would recommend this to a friendGreat sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice sound. I’m glad that we made this addition to our new TV
I would recommend this to a friend- Cons mentioned:Connectivity
Do not Purchase
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item went bad in just about a year and half. At first it was connectivity with the sub woofer until the sound bar itself started sounding terrible. I did not buy the warrantee and so I figured that I would have to pay the GeekSquad to fix it. I was told they will not even look at the sound bar if you do not have the warrantee. I would never buy this again.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your feedback on the LG Soundbar (SN6Y) model. We appreciate your honesty and regret for any inconvenience you have experienced with our product.
We understand how frustrating it can be when a product doesn't meet your expectations, especially regarding connectivity and sound quality. While we strive to provide reliable and long-lasting products, occasional issues can arise. We understand that you may have chosen not to purchase the warranty. However, we always recommend considering the warranty as it provides additional coverage and support. For help and guidance, please visit this link: https://www.lg.com/us/support/help-library/lg-tv-how-to-connect-a-sound-bar-or-receiver-CT10000018-20153207557627. If you require further assistance, please reach out to us on social media @LGUSSupport so we can help you further.
We're here to assist you and provide any additional support you may need. ^Juvy
- Cons mentioned:Durability
Sub dies after 2 years
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly 2 years after purchasing this system, the sub completely died. It started disconnecting after about a year and a half, and now it’s 100% dead. Power cord was replaced and troubleshooting was done with the manufacturer and it’s just dead. This model has tons of reviews with the same problem. Planned obsolescence crossed my mind, so if you want to be in the market for a new system in 2 years, definitely get this system! If you want it to last, go with a different brand!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you so much for taking the time to leave us a feedback. We read from your review that you were having trouble with the product, so we’d like to help make it right. We would be pleased to investigate this further, but we must switch to a platform that allows for back-and-forth conversation. Send us a private message on Facebook or Twitter with the handle @LGUSSupport, or call us at (800) 243-0000 and we'll be happy to assist. ^James.
Great for a first time user
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am enjoying the sounds and how it works well with my LG NANO Cell TV
I would recommend this to a friendLG Soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We chose to hang the sound bar and the template made it easy. Enhances the sound and the additional volume makes it easier to run on my treadmill and hear the tv at the same time!
I would recommend this to a friend- Cons mentioned:Subwoofer
Sub lost power after less than a year
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Owned for less than a year, and suddenly the subwoofer lost power and is no longer working. Would recommend looking elsewhere for a soundbar/subwoofer pair.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Great sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm very impressed with the sound from this sound bar. I also purchased the satellite speaker system that goes with this bar. It sounds like being in a movie theater. Very pleased will buy again.
I would recommend this to a friendSound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great and it’s loud with out being all the way up It pair’s up nice with the big 70”lg tv we rock to pandora with the blue tooth function
I would recommend this to a friendBass ARC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.HDMI thru ARC allows sound to be controlled by tv remote without the use of tv speakers, which will be damaged at high volumes. Great Bass, Easy to install.
I would recommend this to a friendGood value soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Sound Bar. Not as good as our last one but great sound
I would recommend this to a friend