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Customer reviews

Rating 4.2 out of 5 stars with 2102 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are positive about the sound quality, easy setup, and price of the 3.1-Channel 420W Soundbar with Wireless Subwoofer and DTS Virtual:X. They appreciate the excellent sound quality, simple setup, and reasonable price. However, customers are negative about the subwoofer, connectivity, durability, remote control, and warranty. They have experienced issues with the subwoofer cutting out, connectivity issues, the soundbar not lasting long, and problems with the remote control. Some customers also feel that the warranty should be longer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 2,102 reviews
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product just make sure you get additional speakers. The sound bar and subwoofer is great but after purchase i got the additional speakers. Great sound quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound & addition to my LG TV.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Easy to assemble. The only drawback is that I needed to go out & buy a longer optical audio cable as it only came with a 5’ one & I needed 7’.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good, could be better

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got on sale when we bought a new LG TV. Good sound, but limited settings. Most of the TV sound settings are greyed out when the sound bar is connected. Most frustrating is “Automatic Volume adjustment” disabled. Contacted LG support with no resolution.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    sound issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was unable to complete set-up because of wifi connection issues. As a result, I still don't have a full complement of features that are available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing sound for a fair price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first sound bar with subwoofer. Sounds much better than my tv speakers and stays crisp even at high volumes. The subwoofer is decent when it’s triggered

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sounds good and easy to install It works very good with my LG tv

    I would recommend this to a friend
  • Cons mentioned:
    Subwoofer

    Rated 1 out of 5 stars

    Exchange needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this sound system to pair it with my 70inch LG TV and the subwoofer doesn’t work anymore after 3-5 months of ownership. At first I thought I was trippin, but by the time going by, Every time i would use it, it lost connectivity with the sound bar and it sounds weak. Also it sucks how anyone can connect to it via Bluetooth even though I’m using it, I get kicked out by other user easily which is annoying. Not a good investment in my opinion, wish I could get my money back but it’s too late for that.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 4 out of 5 stars

    Hard hearing brings joy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very great I had made a gfood purchase from Best Buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too bad, but maximum volume not as high as I would have liked.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    For the price , worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds really good. I feel like I’m in a cinema with this thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with LG OLEG65. Returned a Yamaha 2090 to Costco. It sounded great, but it did not function correctly with LG and and ATT internet. No problem with this LG soundbar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great-even outside!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This think is awesome! I use it on my back patio tv and even being outside it has very rich, clear sound. Sub is fantastic too! This really is a great soundbar!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surpringly big sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic soundbar/subwoofer. The spacious sound is powerful, deep and full with no distortion at high volume. An excellent choice for any moderately large room.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Rrview

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is ok product, the good about it is compatible with the LG TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Soundbar. Even Better Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound bar for the price. Louder than the Sony Hc350 that I replaced. We use this outside on a patio and it’s plenty loud enough and good sound quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my new soundbar. I was looking for something powerful, great quality sound, and bluetooth connectivity. As a bonus, I got wireless too with this set.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Speakers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality a little distorted but overall the product is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    get with new tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really adds so much more to your shows, and with my husband having hearing lose the sound broad makes it so we don't have to have it so loud

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    sound bar to tall

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound bar is too tall to sit in front of TV, remote can't see the infrared sensor. Salesman said it would work but it doesn't we had to sit our TV up on a piece of wood to make it tall enough to see the senor above the sound bar. Don't believe the sales people.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    LG sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Sound is crisp and the bass you can feel upstairs.

    I would recommend this to a friend