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Customer reviews

Rating 4.2 out of 5 stars with 2102 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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81%would recommend to a friend

Customers are saying

Customers are positive about the sound quality, easy setup, and price of the 3.1-Channel 420W Soundbar with Wireless Subwoofer and DTS Virtual:X. They appreciate the excellent sound quality, simple setup, and reasonable price. However, customers are negative about the subwoofer, connectivity, durability, remote control, and warranty. They have experienced issues with the subwoofer cutting out, connectivity issues, the soundbar not lasting long, and problems with the remote control. Some customers also feel that the warranty should be longer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 2,102 reviews
  • Rated 5 out of 5 stars

    Sounds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item, sounds better than I thought it would it totally enhances my tv in a positive way.I would buy item a second time for bedroom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound Bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the sound bar hoping it would help to hear programs due to some hearing loss. It was definitely a good investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV. Soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really clarifies dialouge and the subwoofer is not overwhelming loud, Plug and play with my LG TV. Arcdvd is the preferred hookup. HD IS to arc input on tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Soundbar

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound bar with great subwoofer. This product does pair easily via bluetooth, so you can also pair it with your phone and computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent sound bar for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LG sound bar has made movie night at home like going out to the theaters! It was easy to connect and the sound is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NOT INSTALLED YET

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sorry .due to illness I’ve yet to unbox. Also wait I got to match the sound bar to the LG OLED 48 inch when it goes on sale. Will review at soonest. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely Love this thing.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the sound of this LG 3.1 sound bar with wireless sub. Very loud and the bass hits super hard. One of the best sound bars I have ever owned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A winner!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was very easy. The wireless woofer makes it easy to move around and the sound is amazing. Geek squad installed which made it very easy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound. Wished the sound could be a bit louder.

    I would recommend this to a friend
  • Cons mentioned:
    Customer service

    Rated 1 out of 5 stars

    Before you buy: search LG SN6Y not syncing reddit

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased just under 2 years ago and subwoofer stopped working. Reading online this was due to a firmware update that bricked the woofer, lots of complaints on this product in the last year. LG customer service is awful and can't you cannot get a replacement subwoofer on its own, need to get it repaired or buy a whole new sound bar/woofer combination. I own several LG TVs and other electronics and this experience has made me avoid this brand for the future.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We would be happy to help you with setting up repair, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we will doing everything in our power to expedite a resolution for you. Thank you. ^Jennifer LG

  • Rated 3 out of 5 stars

    So So

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound bar periodically breaks up on different channels and types of programing. Shut it down and sometimes quits doing it when I turn it on again. When not having this issue works great.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Okay sound bar

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this sound bar for my mom to go with her new LG tv. The first one didn’t even come with a remote OR power cords. Had to return it and order another one. The 2nd box did have a remote, but I never could get the remote to work with it. There is no light on the sound bar, so you can’t even tell if it’s on or off. I had to turn it on manually and finally got her fire stick remote to control the volume. But we just have to leave it on all the time since remote to it doesn’t work. I called LG and they sent another remote. It doesn’t work either. I can’t say I would recommend it.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 5 out of 5 stars

    sound system

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this system replaced our old one--WOW-- what a HUGE difference when watching a sports event it's like we're in the stadium and movies are awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All About Dat Bass

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase of 2021 thus far. I've been watching NCAA basketball, hockey and action movies to the MAX with my new sound bar. This thing is awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG-3.1-channel W soundbar with wireless subwoofer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are enjoying our new sound bar, it is an LG-3.1-CHANNEL 420w SOUNDBAR WITH WIRELESS SUBSOOFER AND dts virtual:x-Black

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG sound bar and sub

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound bar and sub. The only thing I wish they would have done differently was to explain the best way you want it to interface with the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound Bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great price. sometimes you lose the sound from the sound bar, but I think this happens with all sound bars and is it happened with our previous sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my LG Sound bar. I had problems getting it to work with my firestick but after contacting Amazon, everything is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality sound

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, now every time we watch movies looks like we are in the theater.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An even better sound than I was expecting!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install and it fit perfectly in my home. The subwoofer fit under the couch and it connects to my iPhone via bluetooth. What more could I ask for?!

    I would recommend this to a friend