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Customer reviews

Rating 4.2 out of 5 stars with 2102 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are positive about the sound quality, easy setup, and price of the 3.1-Channel 420W Soundbar with Wireless Subwoofer and DTS Virtual:X. They appreciate the excellent sound quality, simple setup, and reasonable price. However, customers are negative about the subwoofer, connectivity, durability, remote control, and warranty. They have experienced issues with the subwoofer cutting out, connectivity issues, the soundbar not lasting long, and problems with the remote control. Some customers also feel that the warranty should be longer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 2,102 reviews
  • Cons mentioned:
    Subwoofer

    Rated 2 out of 5 stars

    Bad subwoofer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound , but the subwoofer did not turn on and did not work anymore after acouple month

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello, Joseph. We're genuinely sorry to hear about the issue you've faced with your LG subwoofer. It's certainly disappointing when a product encounters a problem, especially after such a short period of use.

      Given the situation, it appears there might be a technical fault. We recommend reaching out to our support team for further assistance. Please send us a private message via Facebook or X (Twitter) @LGUSSupport with your contact details and a detailed description of the issue. Our team will prioritize this matter and work with you to find a suitable resolution. Thank you for bringing this to our attention. —Kai LG

  • Rated 5 out of 5 stars

    great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE the sounds love that fact that its wireless make so much easier to install and use it we bought t go with our new oled tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful soundbar at a great price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful wireless soundbar at a great price. Plus effortlessly connects to my LG tv only requiring one remote for the pair.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not My Sound Bar..... RETURNED

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item did not impress us at all. We bought this because of our LG TV we just got. We wanted to keep it all the same. However.... after getting this shipped and the box looked like it was used to sweep the floor and then used to play hockey. I opened it to see the sound bar itself had been damaged and was bent in the middle. It did still work and sound was still ok. The part that gave this a low rating was the fact the wireless sub woofer would not connect at all. I had it working for less then 1 min and it would just keep disconnecting. I then packaged this all up and returned it. Not a good way to start. Best Buy did a great job refunding and helping with the return

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 5 out of 5 stars

    Great Soundbar.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sons christmas gift, and does he love it compared to the old soundbar. Very good clarity, sound quality is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sounds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my purchases the sound is amazing and it brings my room alive. Almost like being in a theater.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    title

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clarified the enunciation of the words. Necessary as we sat 20 feet back from the TV and room had cathedral ceiling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was an easy install on our LG TV using the optical cable. Able to work direct off of the TV remote. Great upgrade to the built-in speakers!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelente

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente thank excelente excelente excelente excelente excelente excelente excelente

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound. Easy to set up. Bluetooth. Works well with your TV or phone or tablet. Contemplating getting the speakers to go along with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A sound bar is a sound bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like not having wires between speakers, you still need the power cord but you can easily hide that. It connected right away to the TV seamlessly.

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 2 out of 5 stars

    LG Sound bar

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy. It lasted a little over 2 years with LG sound bar with 3 Way sound.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there. Thank you for leaving us feedback. We're sorry to hear that you are not happy with your LG sound bar, which only lasted a little over two years. We can understand how frustrating it can be to invest in a product and have it fail after a short period of time. You can easily get in touch with us for your concerns by sending us a private message on Facebook or X (Twitter) using @LGUSSupport, and we would be pleased to help. ^Dan LG

  • Rated 5 out of 5 stars

    Lg sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound bar for the price. Easy set up with the wireless subwoofer allows you to place it anywhere in your room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best soundbar on the market.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredibly easy to set up. Awesome sound quality. The system makes me feel as if I'm in a movie theater.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awey

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great soundbar for gaming I have it set up with my ps5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best bang for your buck wasn’t disappointed at all

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money this sound bar and sub woofer system is excellent I think it is definitely worth the money I would recommend and buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect companion for my Lg C1 48 inch tv. So far its been perfect for gaming on ps5 and series x. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound on a Budget

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great at an affordable price. I wanted to up my sound quality without breaking the bank and this is a great option for that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best sound investment I ever made. The bluetooth feature to connect the soundbar to the TV works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely easy to set up, plug and play. Profile is good, not too big. The wireless subwoofer sounds great with it

    I would recommend this to a friend