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Customer reviews

Rating 4.2 out of 5 stars with 2102 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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81%would recommend to a friend

Customers are saying

Customers are positive about the sound quality, easy setup, and price of the 3.1-Channel 420W Soundbar with Wireless Subwoofer and DTS Virtual:X. They appreciate the excellent sound quality, simple setup, and reasonable price. However, customers are negative about the subwoofer, connectivity, durability, remote control, and warranty. They have experienced issues with the subwoofer cutting out, connectivity issues, the soundbar not lasting long, and problems with the remote control. Some customers also feel that the warranty should be longer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 2,102 reviews
  • Rated 5 out of 5 stars

    Good for video games

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More than I expected looking forward using it I am very satisfied with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG soundbar

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love LG brand and this thing hits and sounds so good. My wife loves being able to play her music thought BT.

    I would recommend this to a friend
  • Cons mentioned:
    Subwoofer

    Rated 1 out of 5 stars

    Awful service

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Subwoofer went after less than 10 uses. We didn't notice because my son was deployed at the time and when he got back home the subwoofer was not working. Brought back to Best buy and they could not help us. Called manufacturer and they suggested us buying a whole new set.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We would be happy to help you with setting up repair, however, we need to move to a platform that supports back-and-forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we will do everything in our power to expedite a resolution for you. Thank you. ^Jennifer LG

  • Rated 5 out of 5 stars

    Dad's Ears

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dad's 91 and HARD of hearing. He loves the big sound this sound bar and woofer produce.

    I would recommend this to a friend
  • Cons mentioned:
    Subwoofer

    Rated 1 out of 5 stars

    Subwoofer dont work!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Subwoofer didnt work. Also it was all scuffed up on one side. I couldn’t really tell if the sound bar was any better than the speakers that were in the new 70” LG tv I just bought from them.I did adjust all the settings and couldn’t really tell if it was any better. So I’ll have to drive an hour back to the store for a refund. Don’t want to take the chance on another one.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to see that you experienced delivery damage and need to exchange it. We highly recommend opening the package while at the retailer to ensure that it is in perfect shape. ^Jennifer LG

  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, works great! Easy to install. Looks good with the TV as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We finally bought a sound bar to make our streaming sound better. Wish we hadn’t waited so long. The LG is super

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model was better than the $1,500 LG SN11RG 7.1.4 model that i upgraded to. Not bad for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Five stars

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I was surprised at how this system could outperform the old school surround sound I had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10*

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this sound bar perfect for my living room loud enough to play music and hear upstairs as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. It was what I was looking for and expected from description.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG 3.1 sound bar with sub woofer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to hook up. Great sound. I can hear voices clearly and the depth of the audio is rich.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound-bar with Subwoofer in Black.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG - 3.1-Channel 420W Soundbar with Wireless Subwoofer and DTS Virtual:X - Black

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV. It has a great picture and sound. Would purchase again!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Soundbar

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed , really has no surround sound, not much you can set, a little high to me for sound. On tv not much volume, have to turn bar up and tv vo,u e,

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Too loud !! Kidding

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s perfect for the theater sound !! But don’t watch Dora the explorer it will drive you crazy !!! Great buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg for the win

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sounds bar. It goes great with my LG tv! Excellent brand!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice sound

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’re very pleased with our LG sound at. It meshes nicely with our new 65 inch LG television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG 3.1 soundbar with sub

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soundbar works great and the price was right.Only had unit for a month and hopefully will last awhile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound bar!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound. Great addition to our 75” TV…would recommend if you want that theater sound.

    I would recommend this to a friend