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Customer reviews

Rating 4.2 out of 5 stars with 2102 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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81%would recommend to a friend

Customers are saying

Customers are positive about the sound quality, easy setup, and price of the 3.1-Channel 420W Soundbar with Wireless Subwoofer and DTS Virtual:X. They appreciate the excellent sound quality, simple setup, and reasonable price. However, customers are negative about the subwoofer, connectivity, durability, remote control, and warranty. They have experienced issues with the subwoofer cutting out, connectivity issues, the soundbar not lasting long, and problems with the remote control. Some customers also feel that the warranty should be longer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 2,102 reviews
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Real easy to set up. Great purchase experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy camper

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have it outside and it sounds awesome. You won't go wrong with this system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install easy setup. Haven’t tried fine tuning yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar is excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound bar is a great addition to our audio system and listening experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Paired with 75 tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paired this up with a LG 75 tv it could blow the windows out of the room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound improvement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My spouse hears the dialogue much more pristine than our previous soundbar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, would purchase it again and would recommend it to others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg sound bar

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound and bass easy to put together very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apartment Setup

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound!!! Great for a apartment setup. Bass can be adjusted with ease

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it today and will be returning it, sound was terrible and when I put the volume to the max, me and the family said “That’s it???” I have a really old Sony soundbar and it is twice as loud...420w? WHERE?!!!!?

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear the unit did not meet your expectations. Please know that we are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We hope that you will consider LG for your future product needs. For the latest updates on LG Home audio, please visit https://www.lg.com/us/home-audio. You can always reach out to LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook (https://www.facebook.com/LGUSA/) with any product questions or concerns. We apologize for any inconvenience this caused. ^Daphane LG

  • Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came on the expected day Came on the expected day Came on the expected day

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Warning

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save yourself $$$ and frustration and do not buy this , I will go as far to say any, lg product.I bought this August of 2020. The subwoofer constantly disconnects from the sound bar and this last time nothing I could do would get it to connect. It is now in the garbage can. I know this is a review on this sound bar but quite frankly all my lg products are crap. I will never purchase another lg product regardless of price. My best advice to all reading this as you should do the same unless you like constantly trying to get TVs, speakers, washers and dryer’s in working order.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Rated 5 out of 5 stars

    LG Soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with all aspects. Easy to installs and great sound quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SOUND BAR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying the audio once more with this soundbar simply amazing

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Spotty connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wireless subwoofer has trouble staying connected. Sounds great but every so often the bass stops for a few seconds and comes back, very annoying.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    LG soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my sound bar. So clear and sounds great!! Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surround sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have three surround systems. Best surround system I ever own

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my husband for a wedding gift he loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item I love the clarity and crispness of the sounds.. great buy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this and within 2 days the subwoofer stopped working. Took it back and am on my second one. Has good sound though. We will see what happens

    No, I would not recommend this to a friend