Customer Ratings & Reviews
- Model:
- LG GX SOUND BAR
- |
- SKU:
- 6413624
Customer reviews
Rating 3.8 out of 5 stars with 182 reviews
(182 customer reviews)Rating by feature
- Value3.6
Rating 3.6 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use4.0
Rating 4.0 out of 5 stars
Customers are saying
Customers are pleased with the sound quality and ease of use of this 3.1-Channel Soundbar System. Many appreciate its sleek design and slim profile, which complements their television sets. However, some have experienced issues with the subwoofer's performance and longevity. The system's overall appeal is strong, despite this drawback.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Subwoofer
Rated 3 out of 5 stars
Looks very nice, but average sound quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First things first since this is not well-documented anywhere: this GX OLED model-matching soundbar matches the width dimension of the 65 inch GX OLED only. This was perfect for me since I have that TV on the wall as well, and aestehtically it does match the GX beautifully on the wall (see pictures). That is the main selling point of this soundbar, and should be the only reason you're considering purchasing it. If you don't have a LG GX OLED, don't purchase this, there's better soundbars out there! As for the negatives, the sound quality is not the greatest in the world. Specifically, ALL low frequency sounds are offloaded to the subwoofer, which means no natural bass or low frequency sound comes directly from the soundbar speakers. Part of this is just raw physics given how slim the soundbar is in order to sit flush against the wall, which makes it impossible to engineer speakers that produce satisfactory low frequencies. The downside of this, is that if you turn the volume of the subwoofer down to avoid disrupting rumble, you're also turning down low frequency in things like speech/voice as well, since the sound output is so intrinsically linked as a single engineered system. Another negative is how difficult LG makes it to find the correct smartphone app to control this unit (the one you want is LG Music Flow Bluetooth); however, once you do, the app has all the settings you'd need, including independent volume controll of the subwoofer and optional rear LG speakers (which I purchased and paired with these, and they work great). Finally, LG does not do a great job documenting which of the Sound Effects work best for certain situations. Through trial and error, I've found the "Movie" setting provides the most consistent sound quality for my 5.1 setup with the optional rear speakers (I don't particularly like how the AI effect consistently makes the rear channel quieter than it should be with non-Atmos content). Overall, these speakers look fantastic when paired with a GX OLED, but are very mediocre in every other way, which makes it hard to justify the very high price tag for average consumers.
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
The best Soundbar
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased the LG 3.1-Channel Soundbar System with Wireless Subwoofer and Dolby Atmos, and I couldn’t be happier with my decision! From the moment I set it up, the difference in sound quality was night and day compared to my TV’s built-in speakers. Pros: ✅ Crystal Clear Audio: Every dialogue and soundtrack detail comes through with amazing clarity. ✅ Powerful Bass: The wireless subwoofer delivers deep, punchy bass that makes action scenes and music sound phenomenal. ✅ Dolby Atmos Effect: Even though it's a 3.1-channel system, the virtual surround sound effect is impressive—it really immerses you in the experience. ✅ Easy Setup: The soundbar and subwoofer paired effortlessly, and connecting to my TV was a breeze. ✅ Multiple Connectivity Options: Bluetooth, HDMI eARC, and optical inputs provide great flexibility. Cons: Honestly, I haven’t found any drawbacks yet! This system exceeded my expectations in every way. If you're looking for a high-quality soundbar with rich audio, deep bass, and an immersive experience, this LG soundbar is a fantastic choice. Highly recommend!
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Subwoofer
Rated 4 out of 5 stars
Pretty good sound bar.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the sweet look with my LG G2 TV. I was t fold that I need an optical cable to run the TV speakers and the sound at so it won’t work through ARC. The Bass could be a little better. My prior sound bar had a little more bass.
I would recommend this to a friend - Pros mentioned:Design, Sound quality
Rated 5 out of 5 stars
Awesome setup
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sound-bar is amazing. It connects flawlessly to my LG G2. It really sounds like I am in a movie theater. The Bluetooth mode sounds great when I stream from IPhone. The design is sleek and modern.
I would recommend this to a friend - Cons mentioned:Subwoofer
Rated 1 out of 5 stars
Dont buy it, read my honest review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this in conjunction with my LG G1 65 inch tv and while it does look good as it does have a slim profile and it is exactly the same lenght of my Lg G1 65 inch oled and it does appear to have the same construction materials and look of the tv that is where the positives end and the negatives begin. I bought it because it looks really good asthetically talking but the performance of this speaker and base for a surround sound system leaves alot to be desired. The sound is muffled and terrible compared to a sonos arc or even Bose 500 or 700 soundbar, which were the options i should have gone with but i wanted something pleasing to the eye and something that sounded well i guess i cant have everything in life. The base is wireless which at first i thought it to be a benefit as i can position it anywhere in my living room, that turned out to be a huge let down, as the base because its wireless it tends to loose reception at times and sometimes when i am listening to a good action film this is beyond frustrating as it takes away the whole feel of the sorround sound and it just makes me focus on that ever so slight second that i lost reception to the base and ruins the movie for me, i am an audiphile and i have systems from bose and sonos and even sony to name a few and although by no means was i expecting perfection i was however expecting something usable at the very least something that would enhance my viewing experience in my gorgeous oled tv not something that would ruin the experience all together. Overall i am very disappointed and frustrated with my purchase as the one month return window has closed for me and i am now left with a bad purchase and a bad experience.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
- Pros mentioned:Ease of use, Sound quality
Rated 5 out of 5 stars
Top Consumer Soundbar - Wow
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup, a little annoying to mount on the wall though the premise is good. Amazing room-filling sound. Well worth the price.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
Good sound but not Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sound Bar is good and it serves the purpose for me. I use it in my Bedroom to watch movies and Dolby Atmos and music, however it is not like my full 7.2.4 Dolby Atmos that I have in my home. But I would recommend to anyone
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 2 out of 5 stars
Disappointed with electrical cable design
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only have had it for a day. Sounds great. Reason for lower review is the plug. Had an outlet done behind where TV and sound bar mounted to discover the outlet is like a laptop charger and has a box. Does not fit in recessed outlet box. For a sound bar that is meant to be flush with the LG Gallery TV this was a very stupid design on cord. Very disappointed I have to have that box on mantel. Hiding it behind Christmas decor and once that comes off will have to figure out somethyelse to hid it behind.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to provide feedback on your LG - 3.1-Channel 420W Soundbar System with Wireless Subwoofer and Dolby Atmos - Black LG GX SOUND BAR model.
We appreciate your honesty and apologize for any disappointment you may have experienced with the electrical cable design.
We understand that the design of the electrical cable can play a significant role in the overall aesthetics of your setup, especially when aiming for a sleek and flush look. We apologize if the design of the plug and the box it came with did not meet your expectations and caused inconvenience in finding a suitable solution to hide it. We appreciate your feedback as it helps us identify areas for improvement. Our team is constantly working to enhance the design and functionality of our products, and we will take your comments into consideration for future iterations. In the meantime, we would like to offer our assistance in finding a suitable solution to hide the box behind your LG Gallery TV. Our customer service team can provide recommendations and suggestions based on your specific setup and preferences. You can easily get in touch with us by sending a private message on Facebook or X (Twitter) using @LGUSSupport. We're here to assist you every step of the way. ^Juvy
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Lg Oleg sound bar
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have read the reviews good and bad , my experience with this sound have been nothing but good from playing movies or listening to music I have no complaints.I think that it is very important to move the subwoofer away from sound bar I have mines behind the couch.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Only the Best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow I can hear the TV I am elderly and always had to turn up the tv too loud. Now I can hear it and the sound isn’t muffled it’s crisp and clear
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
My new system
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great with movie's and firestick. Not that good with cable
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
LG-420W Soundbar System
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is excellent! Love the soundbar!!! Technicians installed it so that no cords are visible.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
LG 65” TV and Sound Bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks and sounds great. It was a great addition to our tv room in our brand new house. Best Bu had the LG TV and LG Sound Bar in stock when others didn’t.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great sounds.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Soundbar works excellent. Not sure why the bad reviews on the soundbar. No need to mess with the volumes.
I would recommend this to a friend - Cons mentioned:Subwoofer
Rated 2 out of 5 stars
Dead subwoofer
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was good while it lasted. Went around a year and a half until the subwoofer is totally unresponsive. Cant get it fixed and will have to purchase something else. Not a great experience to say the least. Ill be looking into other brands for a replacement.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for sharing your open feedback regarding your LG Subwoofer. and your experience using it. We greatly appreciate your time, as it helps us to deliver a effective outcome to issues or concerns and ultimately make life more convenient for our customers. Going forward we can be reached via private message/direct message using the platforms Facebook or Twitter please use the handle @LGUSSupport or by calling customer service at (800)243-000. We're eager to help feel free to reach out anytime. Thank you .~Tanisha
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Priced too high, worth on sale
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality but only if its at clearance prices…z
I would recommend this to a friend Rated 5 out of 5 stars
Breathing Taking Image Quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this TV back in May 2022. The image quality is unbelievable especially when watching 4K videos. The only bug I noticed is the TV application. Sometimes it tends to be buggy between switching to my Apple TV and TV Apps . It keeps on opening the last channel opened on the LG channels. Not a big deal but it’s annoying. Otherwise, LG did so well with the image quality.
I would recommend this to a friend- Cons mentioned:Subwoofer
Rated 1 out of 5 stars
Poor sound and popping out of sub
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Subwoofer pops and the overall sound seems like your in a tunnel. I’m very upset I didn’t return immediately. But after spending many thousands on the tv and matching sound bar and all the installation required I thought I could find a solution in the settings.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey, How's it going? Thank you for letting us know. Your feedback helps us do better. Here at LG we pride ourselves on our product quality, but we understand that sometimes things don't always go as planned. If you ever need assistance with anything please do not hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport. Thank You! `Jai.
Rated 5 out of 5 stars
A+
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love it. Geek squad installed it and did it perfectly
I would recommend this to a friend- Pros mentioned:Sound qualityCons mentioned:Subwoofer
Rated 3 out of 5 stars
Perfect match but poor sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's okay and works fine and complements a 65in LG TV perfectly. However it's just not that powerful and the subwoofer is almost useless. Definitely not worth the expensive price. My cheaper Soundbar sounds better on my other TV. I even purchased the surround speakers extra which makes the system passable. Matching Aesthetics is the only reason to buy this soundbar.
No, I would not recommend this to a friend










