Black Friday is hereShop new DoorbustersShop now

Main Content

Customer Ratings & Reviews

Your price for this item is $799.99
The comparable value price is $1,249.99

Customer reviews

Rating 4.4 out of 5 stars with 59 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance and ease of use of the 30" Built-In Gas Cooktop with 5 Burners and EasyClean, noting that it works right away and is fast to use. Users appreciate the cooktop's design and appearance, finding it to be a great and nice-looking addition to their kitchen, with a compact design suitable for installation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 59 reviews
  • Rated 5 out of 5 stars

    Powerful BTU!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cooks extremely FAST! Boils water in 2 minutes flat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG stovetop Oven

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really happy with my purchase and the service I received!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good stove for the price

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great stove for the prices but grates deteriorates in a few months.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Knobs melt against hot pans

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive cooktop that has super cheap knobs that melt when hot pans are set on them (or overhang the burner). LG changes an ungodly amount to replace the cheap plastic ($70+ each).

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, Gajus. Thank you for sharing your experience with us. We understand your inquiry regarding the melting of the control knobs on your LG 30" Built-In Gas Cooktop when they are exposed to heat from hot pans.

      We understand that the durability and replacement cost of the knobs didn't meet your expectations for this unit. Your feedback is important, and we'd like to assist you further.
      https://www.bestbuy.com/product/lg-30-built-in-gas-cooktop-with-5-burners-and-easyclean-stainless-steel/J7G5658CY8
      If you have any further questions about its features or performance, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you. We appreciate your patience.

      —Renzo LG

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great cook top at a good price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top rated for a reason. Solid constrution and great temp range. Cleans easily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg Puerto Rico

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item is very good and have a very good estetic

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Gas cook top

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG gas cooktop is one of the best in market currently, looks great. Easy to use. Enjoying my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My New Cooktop makes my kitchen look brand new.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new Whirlpool 30” Gas Cooktop looks amazing. It makes the kitchen look like a Better Homes and Garden Model home.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Best cooktop by far!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great combination of modern sleek meeting quality and smart technology! LG definitely makes Life Good with products like this.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Stove top

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product didn’t fit had to return but I’d have gladly kept it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great design

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the cooktop. It is designed so you can get a pot in the middle and still use the two front burners.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestbuyfanboy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Addition to the new kitchen Great customer service with selecting the cooktop

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Worth the value. Ordered online, arrived in 2 days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks Great and Works Well

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LG gas stove looks good and works well. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    range

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    gas range with an electric oven we are hoping to use it soon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced 30” GE cooktop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking cooktop. Easy self install. Excellent Heat output. Like the high output 5th center burner. Griddle option should be added, would be nice to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High BTU!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you like speed then this is the right cooktop for you.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Loved it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with my purchase. Got it and used it immediately

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestbuy customer experience

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG gas range ordered was as advertised by Best buy with the description and features. The other part of this purchase was that Bestbuy had the best deal and as ordered and as informed by its system at every step of the way we were able to receive the product on time

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    BAD QUALITY, LOOKS BAD AFTER YOU START USING IT.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this cooktop a month ago Because it looks great when it's unused in the store display. But you will regret it after you start using it. It's not possible to clean the cooktop using the recommended method from LG. also tried different cooktop cleaners. nothing works and it looks bad after a month. LG Customer Care refused to replace the burner caps, head, and griddle because the stains are NOT covered under warranty.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Mike. We appreciate you leaving us a review on your LG Cooktop (CBGJ3023S) model. We understand the importance of a functional and aesthetically pleasing cooktop. We strive to provide reliable, high-quality products and exceptional customer service that exceed our customers' needs and expectations. We value your feedback and are committed to improving our products and services. If there's anything we can do to assist you, please reach out to us on social media @LGUSSupport. ^Juvy LG

Sponsored