Customers praise the 30" Built-In Gas Cooktop with 5 Burners and EasyClean for its overall performance and ease of use. Many customers highlight the cooktop's appealing design and functionality. Several customers mention that the cooktop looks great.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Pros mentioned:
Design
Rated 5 out of 5 stars
Love this Cooktop
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Beautiful and elegant design..perfect for cooking..recommend yo everyone
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the cooktop and great experience in purchasing at the store and installation!
I would recommend this to a friend
Pros mentioned:
Cooktop
Rated 5 out of 5 stars
Great wall oven cooktop combo
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the cooktop. A great improvement over the predecessors.
I would recommend this to a friend
Rated 1 out of 5 stars
Stove Top
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Unit was defective
When Installers left we had ba Gas leak and the situation was not handled right
No, I would not recommend this to a friend
Brand response from LG Digital Customer Care
Posted .
Hi, Peter. Thank you for reaching out about your LG Cooktop (CBGJ3023S) model. We understand the importance of having a safe and reliable installation experience, especially when dealing with a gas appliance.
One helpful step you can try is ensuring the gas shutoff valve to the unit is fully closed until a qualified technician can inspect the connection. This helps prevent any additional leakage while you wait for service. If you haven't already, we recommend contacting Best Buy customer service at 888-237-8289 for potential solutions. We’d be glad to take a closer look and assist you directly. Please send us an email at [email protected] so our team can continue helping you. ^Juvy