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Customer Ratings & Reviews

$1,099.99
Save $550
Comp. Value: $1,649.99

Customer reviews

Rating 4.2 out of 5 stars with 21 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers highly value the 30" Built-In Smart Gas Cooktop with 5 Burners and EasyClean for its overall performance and how great it looks in the kitchen. The inclusion of an iron griddle is also a well-received feature. There are no negative comments about the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-21 of 21 reviews
  • Rated 1 out of 5 stars

    don't buy from BestBuy outlets

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NEVER buy from @BestBuy! Worst service & delivery. #WorstBuy #BestBuyFail

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Paul. Thank you for sharing your experience with us. We understand your concern about having issues with service and delivery, especially after purchasing the LG Cooktop (CBGJ3027S) model. We strive to provide exceptional services and ensure a smooth experience. We recommend contacting Best Buy customer service at 888-237-8289 to address your concerns, offer assistance, and discuss potential solutions.

      If the unit itself is experiencing any issues or you're having trouble with installation, please feel free to reach out to us. We recommend reviewing the installation instructions or checking for any potential setup issues that might be causing concern.

      Please send us a private message on social media @LGUSSupport, and our team will be happy to assist you further and ensure everything is working as it should. We appreciate your patience and are here to support you every step of the way. ^Juvy LG

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