Customer Ratings & Reviews
- Model:
- WCEP6423F
- SKU:
- 6534259
Rating by feature
- Performance
Rating 4.4 out of 5 stars
- Cook Settings
Rating 4.3 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers are positive about the combination of features in the LG Smart Built-In Combination Wall Oven, highlighting its versatility. The built-in microwave, convection oven, and air fryer are well-received, with users appreciating the convenience and performance of these functions.
This summary was generated by AI based on customer reviews.
Not bad
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave always makes sound saying cooling the microwave. I hardly use the microwave. Anything i heat is max 60seconds
No, I would not recommend this to a friendOven microwave combo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My favorite combo out right now! Bedt buy helped me choose this out and it was a great pick
I would recommend this to a friend- Cons mentioned:Button quality
Menu impossible to read.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The menu on the oven/microwave is nearly IMPOSSIBLE to read!!! It is not backlit and very difficult to read anything on menu!! Don’t buy it!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Jim. Thank you for sharing your thoughts on the LG Wall Oven (WCEP6423F) model. We understand your concern about struggling with reading the menu, especially when it's not backlit.
Your ease of use is super important to us, and we really appreciate your feedback.
We take the visibility of the display seriously and want to make sure your experience is as smooth as possible. While this model doesn’t have a backlit display, maybe trying to check out the menu in brighter lighting or using a flashlight could help make things easier. We know it’s not perfect, but your input really helps us think about how we can improve in the future.
If there’s anything else we can do to make your experience better, feel free to reach out to us directly on social media @LGUSSupport. We're here and happy to help with any questions or concerns you might have. ^Juvy
- Pros mentioned:Microwave
COMBO OVEN
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Oven is versatile and does all baking microwave modes well. Problem reading all the control panel buttons, Its black and hard to read at the very top of the oven, Not good for short people.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. We appreciate that you took the time to give us your insights on your LG Microwave (WCEP6423F) model. We regret to hear about the inconvenience caused by the difficulty in reading the control panel buttons, especially for shorter individuals. We strive to design products that are versatile and functional and cater to all users' needs. We understand if the placement or color of the control panel buttons has caused difficulty in readability, particularly at the top of the oven. In the meantime, we recommend exploring alternative lighting options or adjusting the oven's positioning to improve the visibility of the control panel.
If you have any further concerns or require assistance, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy
Review
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is decent. It has a very decent look. The oven works very well too
I would recommend this to a friendLooks great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great. Just plugged it in, have yet to try using it
I would recommend this to a friendMicrowave does not work....
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If there was a zero, rating I would select it. This is the second unit I have ordered, both with the same issue. Microwave sensor does not connect....so if you want to lean on the door handle while you are heating your food, this is the unit for you. Had the service person come, he couldn't fix it and said there are not replacement parts. Buyer beware.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Gayle. Thank you for sharing your experience with us. We understand your concern about encountering the same issue with your LG Wall Oven (WCEP6423F) model, and we appreciate you bringing it to our attention.
It sounds like there may be an issue with the sensor that’s preventing proper operation. As a first step, we recommend checking if the microwave is securely plugged in and ensuring the door is closing correctly, as a misaligned door can sometimes cause sensor issues. For more help, you may visit https://www.lg.com/us/support/help-library/lg-microwave-troubleshooting-the-keypad-not-responding--1429739856887. However, if the sensor is indeed malfunctioning and parts are unavailable, we can explore further options to resolve this for you.
Please send us a private message on social media @LGUSSupport, and our team will be more than happy to assist you with troubleshooting and exploring possible solutions. We want to ensure that your unit is fully functioning. ^Juvy
A very disappointing experience.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sadly I was very unhappy with the purchase. I drove 2 hours to pick it up as it was discounted (opened box). Not only did the employees damage my car when they loaded it, once I got home and scheduled installation it was the wrong color. It was NOT black stainless as advertised, it was stainless.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Leanne. Thank you for bringing your experience with the LG Wall Oven (WCEP6423D) model to our attention. We understand your concern about having driven such a long distance only to face an issue with the unit’s appearance, especially after going through the effort of coordinating pickup and installation. We strive to provide top-notch products and ensure a smooth experience.
While product availability and handling during pickup are typically managed by the retailer, we’d still like to be of assistance and help clarify the situation regarding your unit. You can verify the model and color directly on the serial number label located inside the oven door frame—this will confirm whether the unit is indeed black stainless or traditional stainless. If there is a discrepancy, our team may be able to escalate your case depending on the details.
Please send us a private message on social media @LGUSSupport so we can look deeper into this and explore how we can best support you moving forward. ^Juvy
LG wall oven and microwave combo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The lettering on the device is barely visible as it is a wrong color. The default set up is to consume more electricity with turning the fan even after 30 seconds of use of microwave. Please do not buy
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your feedback regarding the LG Wall Oven/ Microwave (WCEP6423D) model. We understand that the visibility of the lettering and the default energy consumption settings have concerned you. Regarding the visibility of the lettering, we assure you that we continuously strive to enhance the user experience. Regarding the energy consumption settings, we recommend reviewing the user manual. You can download its owner's manual by visiting this link: https://www.lg.com/us/support/product/lg-WCEP6423D.BBDLLGA. If you require further assistance, please reach out to us on social media @LGUSSupport so we can help you further. ^Juvy
New Combo.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has not been delivered yet. Cannot review it yet.
I would recommend this to a friendMisleading delivery times.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Said in stock and almost 3 months later of constant rescheduling. Don’t bother buying.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your feedback on the LG Convection Wall Oven (WCEP6423D) model. We're sorry to hear about the issues you had with your order delivery. We strive to offer great service for a hassle-free experience. Please contact Best Buy customer service at 888-237-8289 for accurate delivery details. You can also reach out to us on social media @LGUSSupport for further assistance. ^Juvy
- Cons mentioned:Controls
It works, but that's about it.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has a few design flaws. Most annoying is the "Ding Dong Diner" noises it insists on making. Can't shut this one up. Owners manual says you can, but the procedure only killed a couple of them. The rest Ding Dong on. The control panel lettering is gray on a black background. Difficult to read, especially under certain lighting conditions. Downright stupid. Some of the controls take a feather touch, others a heavy poke. Some of the numerals require me to press them off center of in a corner. Suggests poor engineering at work. The trim piece included is too small. Went to the LG web site to try and purchase a larger one. Got pictures of boxes! Obtuse web site. I have older LG appliances that are at least average. This on is not and therefore will be my final LG purchase.
No, I would not recommend this to a friend LG Oven
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great! Just installed. Can't wait to cook in it.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there. Thank you for sharing your excitement about the WCEP6423F! We understand that you’re eager to start cooking with your new appliance.
Best Buy Delivery & Installation services - https://www.bestbuy.com/site/help-topics/home-and-business-delivery/pcmcat204400050032.c?id=pcmcat204400050032
To ensure everything is set up perfectly, we recommend reviewing the user manual for initial setup and care instructions. If you have any questions or need further assistance as you begin using the unit, please send us a private message on Social Media @LGUSSupport. Our team is here to support you and ensure you have the best cooking experience.
We hope you enjoy using your new appliance and look forward to hearing about your cooking adventures! —Renzo
