Customer Ratings & Reviews
- Model:
- WDEP9423D
- SKU:
- 6534246
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the overall performance, air frying capabilities, and sleek design of the 30" Smart Built-In Electric Convection Double Wall Oven. Many appreciate its ease of use and quick heating speed, with some finding the size perfect for their kitchen. However, a few customers have expressed concern about the touch screen not illuminating when touched. The oven's cool interior appearance and functionality have also been noted as positives.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Touch screen
Has its problems.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Touch screen too dark , need a flashlight at times to see functions. Ovens blow an exorbitant amount of hot air into house. Great in winter but makes cooking in-spring and summer unpleasant.
No, I would not recommend this to a friend Double Oven
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for a great price. Excellent service and easy setup.
I would recommend this to a friendOven
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful oven haven’t used much yet broiled a steak all is well
I would recommend this to a friendLife changing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this when we remodeled our kitchen and it is absolutely the best. I can control via WiFi, set multiple temperatures, and set timers from my phone.
I would recommend this to a friendGreat Oven
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The oven works great. It has so many options and settings I have not used them all yet, but look forward to it.
I would recommend this to a friendlandlord
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a really good product. I think it's more delicious to cook with this product.
I would recommend this to a friendExcellent Double Wall oven
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent double convection wall oven with air fryer feature! We are very happy with this product!!
I would recommend this to a friendLG the Best
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new LG Double Wall Oven! Preheats quickly, cooks evenly and cleanup is easy! Now my whole kitchen is LG! Awesome
I would recommend this to a friendAwesome
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work very well, even heating. I love the cool down feature and they’re very prettty, blue inside!
I would recommend this to a friendDouble oven
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't know we haven't received it yet! Waiting to find out when we can pick it up.
I would recommend this to a friend- Cons mentioned:Touch screen
VERY POOR DESIGN touch screen not illuminate
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor design, beautiful oven BUT, sensor touch screen does not illuminate when you touch screen--totally DARK. You need a flash light to see all the functions. If I knew this prior to buying--would not have purchased..I called LG and complained..Dont buy.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. We sincerely appreciate you sharing your feedback regarding the LG Convection Double Wall Oven (WDEP9423F) model. We regret to hear about the inconvenience you have experienced with the touchscreen illumination. We will ensure that your concerns are communicated to our product development team for thorough review and consideration as we strive to improve our offerings. In the meantime, you may visit this link: https://www.lg.com/us/support/help-library/lg-range-troubleshooting-buttons-not-working-properly-CT00000303-20153105420192. If you require further assistance, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy
LG Double Oven
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just installed the double oven and loving it for the meals we have served
I would recommend this to a friendLg double oven
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic purchase. I really love the operation and the look
I would recommend this to a friendGood so far; takes a little bit longer than I'd li
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far this oven is working well. The only complaint is that it does take a solid 10 to 12 minutes to preheat.
I would recommend this to a friendGreat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful experience with sales at Bestbuy. Great info and delivery
I would recommend this to a friendProblem with convection cooker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The convection temperature does not set to the correct temperature. I am waiting on a replacement unit. Otherwise, I live the double oven baking so far. My recommendation will depend upon getting a new unit.
I would recommend this to a friendBrand response from LGAnswers
Posted .We know how repairs are always an inconvenience, However, We appreciate your patience with us as we work diligently to get your issues taken care of in a satisfactory manner. We look forward to your next review to let us know how we did or where we can improve. Have a great day!~Tanisha
Oven
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Oven was damaged during the installation but the over is nice , wish I had gotten a gas one instead
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Patricia. Thank you for taking the time to review our LG Wall Oven (WDEP9423D) model. the We're sorry to hear about the damage during installation. We aim to provide exceptional customer service and ensure a smooth and seamless experience. We recommend contacting Best Buy customer service at 888-237-8289 for immediate assistance. For further help, please reach out to us on social media @LGUSSupport. ^Juvy
Arrived Dented
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor packaging. Front door is dented. Returning it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We appreciate you informing us about the delivery issues you encountered with BestBuy, and we apologize for any inconvenience this has caused you. But, because we are a third party, we have to refer you back to BestBuy to resolve this matter. ~Rita
Dissapointed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad experience - I was told it is the same size as the defective unit being replaced, we waited a few weeks only to realize that it is not - had to be returned (did not even install)
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Anand. Thanks for taking a moment to share your thoughts about your experience with the LG Double Wall Oven (WDEP9423F) model. We totally get that the unit you received didn’t match the size of the defective one it was meant to replace. Our goal is to provide accurate information and make sure our customers get the right product. If there's anything else we can do to help, just hit us up on social media @LGUSSupport. We're here to help explore possible options with you. ^Juvy
LG Double Oven Review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent customer service and delivery service. I'm happy with my purchase.
I would recommend this to a friend
