Customer Ratings & Reviews
- Model:
- WDEP9423D
- SKU:
- 6534246
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the overall performance, air frying capabilities, and sleek design of the 30" Smart Built-In Electric Convection Double Wall Oven. Many appreciate its ease of use and quick heating speed, with some finding the size perfect for their kitchen. However, a few customers have expressed concern about the touch screen not illuminating when touched. The oven's cool interior appearance and functionality have also been noted as positives.
This summary was generated by AI based on customer reviews.
Problem with convection cooker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The convection temperature does not set to the correct temperature. I am waiting on a replacement unit. Otherwise, I live the double oven baking so far. My recommendation will depend upon getting a new unit.
I would recommend this to a friendBrand response from LGAnswers
Posted .We know how repairs are always an inconvenience, However, We appreciate your patience with us as we work diligently to get your issues taken care of in a satisfactory manner. We look forward to your next review to let us know how we did or where we can improve. Have a great day!~Tanisha
Oven
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Oven was damaged during the installation but the over is nice , wish I had gotten a gas one instead
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Patricia. Thank you for taking the time to review our LG Wall Oven (WDEP9423D) model. the We're sorry to hear about the damage during installation. We aim to provide exceptional customer service and ensure a smooth and seamless experience. We recommend contacting Best Buy customer service at 888-237-8289 for immediate assistance. For further help, please reach out to us on social media @LGUSSupport. ^Juvy
Arrived Dented
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor packaging. Front door is dented. Returning it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We appreciate you informing us about the delivery issues you encountered with BestBuy, and we apologize for any inconvenience this has caused you. But, because we are a third party, we have to refer you back to BestBuy to resolve this matter. ~Rita
Dissapointed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad experience - I was told it is the same size as the defective unit being replaced, we waited a few weeks only to realize that it is not - had to be returned (did not even install)
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Anand. Thanks for taking a moment to share your thoughts about your experience with the LG Double Wall Oven (WDEP9423F) model. We totally get that the unit you received didn’t match the size of the defective one it was meant to replace. Our goal is to provide accurate information and make sure our customers get the right product. If there's anything else we can do to help, just hit us up on social media @LGUSSupport. We're here to help explore possible options with you. ^Juvy
LG Double Oven Review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent customer service and delivery service. I'm happy with my purchase.
I would recommend this to a friend
