Customer Ratings & Reviews
- Model:
- WDEP9423F
- SKU:
- 6534257
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are delighted by the overall performance, air frying capabilities, and sleek design of the 30" Smart Built-In Electric Convection Double Wall Oven. Many appreciate its ease of use and quick heating speed, with some finding the size perfect for their kitchen. However, a few customers have expressed concern about the touch screen not illuminating when touched. The oven's cool interior appearance and functionality have also been noted as positives.
This summary was generated by AI based on customer reviews.
Almost great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good oven. WiFi link is strange. Negative is the absence of a drip tray for the air fry basket
I would recommend this to a friendDouble oven
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A good value for the double ovens. Delivery and installation were very professional and on our schedule
I would recommend this to a friend- Pros mentioned:Ease of use
Stylish looks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to use and stylish look. Installer was great
I would recommend this to a friend oven
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we have to get it installed tomorrow and then we can use it
I would recommend this to a friendLooks great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great delivery experience. Looking forward to using it
I would recommend this to a friendGreatest oven
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The L G double over is fantastic I love the WiFi. L G is fantastic.
I would recommend this to a friend- Cons mentioned:Touch screen
Has its problems.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Touch screen too dark , need a flashlight at times to see functions. Ovens blow an exorbitant amount of hot air into house. Great in winter but makes cooking in-spring and summer unpleasant.
No, I would not recommend this to a friend THE WORST Double Oven!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Burns everything on the bottom. Does not bake even temp. Impossible to do decent quality baking…as everything burns on bottom before it has a chance to even raise properly. Service only cares that oven temp us gettjng to correct temp! They cannot figure out why its burning everything on the bottom..only cares it gets to correct temp. Save your money, buy a Wolf.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for reaching out. We understand the importance of having your LG Wall Oven (WDEP9423F) model deliver even, reliable baking results, and we appreciate you sharing what’s been happening with the bottom‑burning issue. One helpful step you can try is adjusting the rack placement and cookware type, as this model’s lower heating element can run stronger during certain bake cycles. Using a lighter‑colored aluminum pan and placing it on a higher rack position can help reduce direct heat exposure from the bottom. More guidance here: https://www.lg.com/us/support/help-library/oven-cooking-issues--20152321079751. We’d be glad to take a closer look into this for you. Please send us an email at [email protected] so we can assist you directly. ^Juvy
Double Oven
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for a great price. Excellent service and easy setup.
I would recommend this to a friendOven
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful oven haven’t used much yet broiled a steak all is well
I would recommend this to a friendDouble oven
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't know we haven't received it yet! Waiting to find out when we can pick it up.
I would recommend this to a friend- Cons mentioned:Touch screen
VERY POOR DESIGN touch screen not illuminate
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor design, beautiful oven BUT, sensor touch screen does not illuminate when you touch screen--totally DARK. You need a flash light to see all the functions. If I knew this prior to buying--would not have purchased..I called LG and complained..Dont buy.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. We sincerely appreciate you sharing your feedback regarding the LG Convection Double Wall Oven (WDEP9423F) model. We regret to hear about the inconvenience you have experienced with the touchscreen illumination. We will ensure that your concerns are communicated to our product development team for thorough review and consideration as we strive to improve our offerings. In the meantime, you may visit this link: https://www.lg.com/us/support/help-library/lg-range-troubleshooting-buttons-not-working-properly-CT00000303-20153105420192. If you require further assistance, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy
Good so far; takes a little bit longer than I'd li
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far this oven is working well. The only complaint is that it does take a solid 10 to 12 minutes to preheat.
I would recommend this to a friendLG Double Oven
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just installed the double oven and loving it for the meals we have served
I would recommend this to a friendGreat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful experience with sales at Bestbuy. Great info and delivery
I would recommend this to a friendLg double oven
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic purchase. I really love the operation and the look
I would recommend this to a friendProblem with convection cooker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The convection temperature does not set to the correct temperature. I am waiting on a replacement unit. Otherwise, I live the double oven baking so far. My recommendation will depend upon getting a new unit.
I would recommend this to a friendBrand response from LGAnswers
Posted .We know how repairs are always an inconvenience, However, We appreciate your patience with us as we work diligently to get your issues taken care of in a satisfactory manner. We look forward to your next review to let us know how we did or where we can improve. Have a great day!~Tanisha
Arrived Dented
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor packaging. Front door is dented. Returning it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We appreciate you informing us about the delivery issues you encountered with BestBuy, and we apologize for any inconvenience this has caused you. But, because we are a third party, we have to refer you back to BestBuy to resolve this matter. ~Rita
Dissapointed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad experience - I was told it is the same size as the defective unit being replaced, we waited a few weeks only to realize that it is not - had to be returned (did not even install)
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Anand. Thanks for taking a moment to share your thoughts about your experience with the LG Double Wall Oven (WDEP9423F) model. We totally get that the unit you received didn’t match the size of the defective one it was meant to replace. Our goal is to provide accurate information and make sure our customers get the right product. If there's anything else we can do to help, just hit us up on social media @LGUSSupport. We're here to help explore possible options with you. ^Juvy
LG Double Oven Review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent customer service and delivery service. I'm happy with my purchase.
I would recommend this to a friend
