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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 928 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are positive about the picture quality, ease of use, and size of the 32" Class LED HD Smart webOS TV (2022). Many also appreciate the TV's price and the lightweight design, making it easy to wall-mount. However, some customers expressed dissatisfaction with the remote control, finding it cumbersome to use. A few users also mentioned challenges with the sleep timer and WebOS functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 928 reviews
  • Rated 4 out of 5 stars

    Life is still Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a replacement for my previous LG which quit after about 14 years of steadfast service with me, not counting the years with its previous owner. So understandably when I saw another LG in my price range I went for it! For an open box item it was in a fairly excellent condition - all the pieces were there except one minor item and there were also hand prints on the tv itself indicating it had been handled before. It was otherwise in great shape. Compared to my previous TV of the same size, the picture color is not very deep and saturated, even after playing around with the settings. Also for older programming, it is not easy to get the aspect ratio quite right. The sound is ok for me. However it (and the remote) does have a million more functionalities and apps than my predecessor - which is why I chose it over all the other brands in its caliber - a couple months later and I still haven't had time to go through All the apps, settings, functions, promotional items, etc. All in all good for the price despite sacrificing a bit of picture quality - but it suits my bedroom TV requirements. Depending on your needs I'd recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Tv size

    Rated 5 out of 5 stars

    Definitely recommend!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv so much. Great quality and so easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good tv.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear, sharp picture. Much more features than the tv it replaces. Hopefully it will last as long.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Shopping made easy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am delighted with the purchase. The Best Buy website makes shopping easy and supplies confirmation that the product is in stock. The LG was the size, quality, and smart feature I was looking for. I just walked in, grabbed the TV, and was back home with the new TV in no time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture and sound. Easy to setup. Good value for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Still love it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture after a couple of years. Nice sounds

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    LG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG tv is easy to set up and use, with a great picture!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    LG the Best TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my new TV. Beautiful picture, colors are sharp. Couldn’t be more pleased!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Fits great!!

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed this 32’ in my girlfriend’s truck! She loves it! Its a smart tv so it has all the latest streaming apps and more! Works best with Wifi of course and the remote is easy to navigate.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We want to say a great big thank you for your committed support of the LG Brand, as we strive to meet our customers expectations by improving our products and services daily. We're here to help if you have any questions or concerns please feel free to reach out to us via Facebook or Twitter by sending us a private message or @LGUSSupport, Our Customer Service Number is (800)243-0000.~Tanisha LG

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice little tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a terrific LG product, with vivid colors and clear reading capability. There is some difficulty with integrating the remote controls with the AT&T Directv system.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    GREAT TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is really great. However, it is basic. It doesn't have some of the features my LG 65 inch has. All said, is perfect for my office. It has a great picture and the sound is ok (like most tvs these days). I would highly recommend it especially for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality; easy set-up and operation.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    LG 32” TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value for he price. Per typical LG quality, thisTV has a very bright, sharp picture and excellent sound plus it turns on instantly. Note that I found that the best picture quality for me at least comes from the APS in LG settings, not standard as one would think.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hello! It means the world to us that you are enjoying the LG - 32" Class LED HD Smart webOS TV and the amazing features it possesses! Customer experience and satisfaction are our top priorities, and your comment reaffirms that. ~Rita LG

  • Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    It'll do

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Easy network set up. Love the screen and picture quality. Only downside is the remote. It has so many buttons that don't tell you what they do so you're basically guessing what button does what. Other than that it works for her dorm room.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to walk you through the features of your new remote control with you. ^Jennifer LG

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Bad user interface

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Fast response to remote w/ fast processor. Good color and high viewing angle. Good sound. Cons: Must buy separate remote for all functions on TV to work. Horrible user interface. For example: CC captioning is buried under 4 or 5 obscure layers.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there. We appreciate your feedback on your LG TV experience. It's great to hear that you are enjoying the fast response time of the remote and the vibrant colors and high viewing angle of the TV. We are also pleased to hear that you find the sound quality to be good.

      On the other hand, we understand that having to purchase a separate remote for all functions to work can be inconvenient. We apologize for any frustration caused by the user interface design and the difficulty in navigating features like closed captioning. Your feedback is valuable to us, and we will take note of these areas for improvement in future products.

      If you have any further concerns or need assistance with your TV, please feel free to contact us. Thank you for choosing LG. ^Cris. LG

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    My New LG

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy on-screen setup instructions, good picture, easy channel changing.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Right size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lg tv is just the right size for the guest bedroom. It has a great picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pairing TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great tv. But pairing with Cox wireless cable box was agonizing. Called Cox 3 times and got 3 different set of directions to pair. None worked. Finally called LG customer service, they knew how to do it. Less than 5 minutes!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    LG LED HD Smart TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture including good color. Lots of features and also easy to setup.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Tv size

    Rated 4 out of 5 stars

    (L)ooking (G)ood TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Just what I needed for the space. Good picture & good quality. Easy setup (with help from my cable provider),

    I would recommend this to a friend
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