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Customer Ratings & Reviews

LG - 33" Wide Large Capacity Bottom Freezer Refrigerator - Stainless steel-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 480 reviews

95%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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  • Rating: 5 out of 5 stars

    High design at good value point

    Posted
    KatharineM
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Superb in every way: use of space, energy efficiency, lighting, visual design, function. Use of space: Love the bottom freezer. We don't use the ice maker, just store ice trays there. Movable divider to allow separation of frozen foods to your liking. Two-tier roll-out shelving in freezer allows lots of room for everything. Storage in fridge door is maximized. Holds all our beverages, wine, salad dressings and condiments. Cute little storage tray on the bottom is great for quick-grab snacks and treats. And love the butter tray in the door-large enough to hold lots of butter and cream cheese. Full length deli drawer is awesome-nothing gets lost in there because you can see it all. Interior glass shelving is spacious, and veg and fruit drawers are not as deep as fridge but I like that since nothing can get lost. Energy efficiency: Love that the freezer is on the bottom, makes so much more sense in keeping things cold since heat rises. You can get rebates for energy efficient purchase and recycling your old fridge so take another $100 off the asking price with both those rebates. Lighting: You can see it all, folks. Love the LED lights. Visual Design: This is a pretty fridge. We left the plastic on the front of ours to keep the fingerprints down. Sounds tacky, but the plastic is actually see-through and you can hardly tell it's there. We took it off our freezer before realizing that you don't have to clean the doors as often if you leave it on. Mrs. Meyer's works good for cleaning (we got the stainless steel one). Stylish rounded grab bars to open and close the fridge take a good grip to open. Function: We really like that there is a digital thermostat. When we got it we kept temp at recommended 37 degrees, but since we use shelving for extra storage we increased it to 38. If you start increasing it, but want to go back down, just increase all the way to 42 or 43 and it resets to a lower number. We called the LG hotline and they walked us through that smoothly. Also we like the "alarm" that lets you know the fridge or freezer door didn't close all the way. I say "alarm" because it makes a soft tone or beep, it's not alarming at all, more of a gentle reminder. We've had this fridge since November of last year and everything about this fridge works great. All in all, it's a five star fridge for a 4 star price. You can't get any better than this.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    LG Sent Me E-mail to Rate This Product

    Posted
    MyReviews
    • My Best Buy® Elite MemberElite Member

    I cannot find my review on LG's page as of this post: Review was sent on 1-20-18. Review was requested in an e-mail on 1-19-18. Here is my review and I attached pictures. Response to LG requesting a review of refrigerator. The LG LDCS 24223S refrigerator was delivered and installed on January 5, 2018. The delivery guy could not get all the plastic removed from around the top door handle. The door handle will have to be removed to remove the plastic. Check out the pictures of the plastic on the door handle. One pic from each side of the door handle. The bottom of the refrigerator has white insulation sticking out the side of the bottom and we contacted LG customer service via online chat and we were told this is normal. I printed out the chat. Check out the pic of the insulation. Temperatures have been iffy. We use two different thermometers in the top and freezer. Temps have been above 41 in top and down to 38. It goes back and forth. Freezer goes from 2 to -4. This is after letting it sit 22-26 hours between checking the temps. Could be that their defrost runs and warms it up. We kept our other refrigerator because it works great. We have had it for 14 years and never had any repairs done. It will go down to 30 in the top if you turn the setting to the coldest position. Freezer will go to -10. It is just a regular refrigerator with top freezer and bottom fridge. It is a Kenmore brand. We are still deciding on whether to return the LG or keep it. The top should stay between 33 and 39 otherwise food, especially milk, will spoil quickly. They only allow me to post 2 pics so I posted what I could.

    No, I would not recommend this to a friend

    • Brand response

      LGAnswers

      If you feel like the insulation issue needs to be addressed further, please don't hesitate to reach out to our support team on Twitter via @LGUSSupport or on Facebook at www.facebook.com/LGSupportUSA ^CP LG

  • Rating: 5 out of 5 stars

    Lots of space for a small opening

    Posted
    Momathome

    We've had this fridge for a couple of months now, and we love it! Even with remodeling, we could not make the space for the new fridge wider, only taller, and this fridge fit perfectly while giving us a fresh look and lots of usable space and is an excellent value! We switched from a side-by-side and are very happy with our choice. The ice maker started off slowly, but now it keeps up with our demands, and you don't lose all that space from having a door dispenser. It's super easy and convenient just to pull open the bottom and grab some ice. One drawback is the lack of space for tall items. This took a little getting used to. Only the top shelf of the door will fit any tall standing items. I've learned to just lay down items I wouldn't have before. I do wish there was a little extra support in the middle of the glass shelves, but it has held up fine. Hopefully, it will continue to hold up for years to come. There is really a ton of usable space in this fridge/freezer. Everything is working well. The new fridges sound different from older ones because the compressor is different, but the noise is not a problem. We're in a tiny space and if it doesn't bother us, it shouldn't bother anyone.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love My Fridge!

    Posted
    ColoradoSusan
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have to make a disclaimer that the fridge this one replaced was over 20 years old, so probably anything would have impressed me. I've had this fridge for over 2 months now and almost every day when I open it, I say "I love my fridge"! This fridge holds a lot of stuff! I'm particularly noticing it with milk. I was a little concerned with the design of the produce drawers, because they seemed so shallow. However, I seem to be able to fit at least as much in them as my old fridge, and the meat drawer definitely holds more. The space just seems to be arranged more efficiently or something. I like the bottom freezer design--I'm able to keep track of what's in the fridge better when it's at eye level, and we've had less wasted food. Having a freezer at the bottom makes it a little harder with frozen foods, but I'm not in there as much as the fridge. The ice seems to have a slightly off taste, but that may be because the hose is new. Others have reviewed that it's noisy, but I haven't noticed that. The thermometer I keep in the fridge shows it's a degree or two warmer that what's shown on the panel, so keep that in mind. And it is a big fridge, so make sure you measure. Because of the way our kitchen is designed, that wasn't a big issue. Keep in mind that magnets won't work on the stainless steel front, but will work on the sides. Also, make sure you understand completely all involved in the delivery and setup, including hooking up the water for the ice maker. We ran into a little bit of a snag with that.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    it's okay, but there are things I don't like

    Posted
    Michelepixels
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The upper fridge section is mostly spacious. The flat wide drawer at the bottom is great for deli meat and cheese and yogurts. The door shelves are deep and hold a lot. The light is bright so it's easy to see everything inside. It's hard to adjust the shelves because the door has to be open wide to be able to remove the shelf (which means pulling it out because the right side of the fridge is against a wall). My least favorite part of the fridge is veggie drawers because they are smaller than the ones in my old fridge. I really dislike the drawer style freezer. I wish it wasn't the in-style thing right now; I only got it because it was all that is available except for in small fridges. It's so inefficient to have drawers instead of shelves; so much space is wasted. Things get buried under other things so you can't see the stuff underneath. Why does anyone like this drawer system??? I also wish I'd waited longer for the white fridge, even though it would have taken a month longer because stainless steel is what's in fashion right now and better stocked. Stainless steel shows fingerprint smudges like crazy. It's working well enough though. Keeps my food cold. I've only had it two weeks so I can't comment on reliability, but when we did our research more people loved their LGs than any other brand; that's why we chose it.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice looking, Large Capacity, Quiet

    Posted
    CobraSVT
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Finally replaced a old workhorse Kenmore in our Garage with this one. It has been great so far. Much more attractive/modern and very quiet. I swapped the door orientation which was easy. The only set-back from my perspective; The old Kenmore was a tank. So, my expectations my be too high. But the tempered glass shelves are so wide (there is no divider. they span across the entire width of fridge), that they bow significantly under weight. OK to put a gallon jug on each side closest to the rail support. But, you will get bowing if placed in center. I put qty 8 gallon jugs on the bottom shelf with no problem. But, this is also my beer fridge. So, what I did was created support "beams" that integrated the middle glass shelf with the top glass shelf so the weight of all the beer bottles was distributed between the two shelves to eliminate (or at least drastically reduce) the bow of the top shelf. I can post pic if anyone might be looking to create a similar solution. LG should beef-up the thickness on the shelves or another alternative to add much more rigidity to them.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    It's Bigger Inside than Out!

    Posted
    IronHorseGPS
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    The LG - 33" Wide Large Capacity Bottom Freezer Refrigerator - Stainless steel is almost a paradox! It literally seems bigger inside than outside... This 33" wide fridge is perfect for small spaces especially when you cannot sacrifice capacity. PROS - LG brand and quality - Largest capacity 33" available for the refrigerator - LED lighting - Unique pump system ensures maximum efficiency and even cooling - Energy Efficient - Right or Left hand opening option - In drawer ice cube maker and bin - up to 3 lbs of ice per day CONS - Stainless Design, but a fingerprint magnet!! - Front is NOT magnetic (Is it really steel?) - No onboard or internal water filter Great fridge, decent price especially on sale. The go to 33" if you need big storage in a little footprint.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    good for no-frills needs

    Posted
    luxurybee
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    -seems to be a good value based on online reviews -attractive, great capacity for a small family -modern look but smudges easily and hard to wipe off smudges totally -good for short ppl as freezer is on bottom, which was kinda weird at first but now feels normal -don't need ice-maker or drinking water features in my household, so this item fits those needs -can't truly give 5 stars yet b/c the fridge was installed less than 2 months ago; but is operating well and I like it very much -Make sure it's set up properly so it doesn't roll out when you open it. -Handle must to be firmly shut but it beeps at you if door is open too long. -I wish it was magnetized so we could put our magnets and pics on it. But the empty look is sleeker and more formal, though lacking in warmth. No prob; we put our magnets on boards in the kitchen.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Loud irritating high pitched noise from compressor

    Posted
    TXKT
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    We bought this fridge in December so been using it about 3 months now. We had some space constraints so this was one of the few that would work for us. When the compressor is on it makes a constant loud high pitched noise. It is at a level that I find extremely annoying and it cuts through the other noises in the house. The compressor is on a lot so I hear it all the time. I hate it. I tried to get used to it since others said it wasn't that bad and by the time I decided I hated it I could no longer return it. I don't know if it is just mine and another would be fine but I would trade my old ancient fridge that didn't make this noise any day. The fridge itself is great and functional but the noise makes me give it 2 stars.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Good refridgerator for the price.

    Posted
    ekooL123
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I was a little apprehensive because I love to cook, so I initially wanted the largest fridge I could get. However, I found that I'm not a fan of the French door models (taking large things out can sometimes be a hassle), and this is the largest capacity for a single door. I'm pleased with my purchase. The height of the shelves can be a little tight, even after some rearranging (I do wish there were more slots so I could move my top shelf one slot higher), but so far everything I've put in has fit without an issue. The one annoying thing that sometimes happens is with the drawer freezer. Opening the freezer all way will sometimes knock the top drawer open as well, blocking the view to the bottom drawer.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Looks nice but deatils are disappointing

    Posted
    Insignia
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    At this price the details are not excusable. The bottom freezer door does not pull out fully - hard to reach items in back although there is a nice system with 2 trays that slide out. However, the top tray slides out even less - so little in fact that even a bucket of icecream is not fully exposed. The top drawer needs ro come out further. The back of the freezer bottom bucket is too low, items continuously fall behind the pull-out drawer and it is hard to get them out. In the fridge section, the pull out tray is nice but the shelves are a bit flimsy - 2 gallons of milk makes the shelf bow and I wonder how long before it breaks. There is no split shelf and the number of height positions is "too few" to be really useful.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Very Large Capacity, Great Value

    Posted
    Robert7200
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Very impressed with this LG Stainless Steel Refrigerator Model: LDCS24223S. The refrigerator space is very easy to access with one large door. Provides multiple adjustable shelves and vegetable/fruit/deli drawers. Bottom freezer is also large and easily accessible. Great value compared to french door refrigerators while offering more utility. Very quiet when refrigerator motor is operating. Nice interior lighting. I strongly recommend this refrigerator to anyone looking for a large capacity model.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    DO NOT BUY LG refrigerator!

    Posted
    hchc

    I have had this refrigerator since oct. 18 , 2016. Got it because it claimed to be very quiet. At the beginning it was fine. It started to make loud buzzing noise all the time some months ago. . Only very brief moment of quietness. Customer service required me to pay $125 beforehand by having my credit card info for just the technician to come. . If the problem was because of the product defection , I have to pay this amount anyway plus extra for other charges.. This kind of customer service makes me feel bad about my decision to buy their product. I decided to wait and think what I am going to do.

    No, I would not recommend this to a friend

    • Brand response

      LGAnswers

      We hate to hear that, but would love to be able to help. We would be happy to see what's going on. Drop us a line on Twitter at @LGUSSupport or on Facebook https://www.facebook.com/LGUSA/ so we can get more info and see what we can do. ^CP LG

  • Rating: 4 out of 5 stars

    fixes itself

    Posted
    MikeO
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought this at the outlet center on Cicero ave, because it had only cosmetic problems. Delivery was executed without incident and managed by thoughtful guys. After 4 days, the freezer section lost its cooling ability as discovered one morning when popsicles and everything else began to thaw into droopiness. I was promised that the "no cool" status of my fridge was considered a serious issue and that my work order would be wedged into the schedule of the already busy service techs in the area ASAP. One week later (!!!), the tech came and basically verified what we were observing since the next day after we called in the problem. The fridge fixed itself and was running as expected. It does make noises that make us concerned, but the tech said that this compressor in this LG fridge will do that. So, there ya have it: a good-running, noise-making, ice-making and food-cooling machine.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice Fridge

    Posted
    DebbiZ
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Overall, this is a great refrigerator/ freezer. The only drawback I have found so far is the fact that stainless steel really fingerprints terribly. Also, this is the first time I've had the bottom drawer freezer, clearly I didn't think it through very well. It's impossible to know what you have in that freezer. I think I prefer the top freezers where you can see what you have better. Haven't had a chance to read my instruction manuals yet, and I'm not sure if the ice maker has an automatic shut-off or if it will keep making ice until it spills over. Will look into this soon!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Keeps even temperature.

    Posted
    GPat
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Like the looks of it and it keeps even temperature throughout. Some drawn backs such as lower door shelf useless. Too small to get any bottle in it. Also the vents on the crisper drawers should be flat without the knob. Also would have like to be able to split the middle shelf to raise on one side only. My Brita pitcher barely fits. I can put up with these draw back and otherwise really like the refrigerator. Love the pull out freezer and the upper drawer. I did not connect the ice cube maker as I have no need. Picture is the best I could do in my space.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Hate This Refrigerator Love Best Buy Service

    Posted
    MadamQueen
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    First I just don't like the inside. Didn't notice in the store that you don't have much choice in rearranging the shelves. Also, while one shelf on the door is deep enough for a gallon of milk, that means everything else that is smaller moves around and falls over when you open the door. The worst thing is the noise it makes. The first unit we got made a loud grinding noise every few hours. Best Buy delivered another unit and it makes the same loud noise several times a day. According to the manual this is normal and has something to do with the compressor. Would not purchase this refrigerator again nor do I recommend it.

    No, I would not recommend this to a friend

    • Brand response

      LGAnswers

      Thanks for sharing your feedback regarding your refrigerator. We take our consumer feedback into consideration for research, design, and growth opportunities. I will be happy to pass along this information to our Design Team. Regarding the noises you are hearing, you can find information about the noises your refrigerator can make here: https://www.lg.com/us/support/product-help/CT10000021-20150292153479-other-noise ^CP LG

  • Rating: 5 out of 5 stars

    So far it’s great !

    Posted
    gulfcoast
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Heavily shopped this product. My wife wanted a bottom freezer with single door up top. I shopped all major brands reading reviews and inspecting them hands on. At first I was reluctant to buy an LG due to my perception that it was a cheap quality brand. All of the data kept steering me back to it. So I bought it and just as a precaution bought the Best Buy extended warranty, which I never do. So far the product has been great. The noise I read about in the reviews is no worse than any other refrigerators. Ice makers aren’t silent when they do their thing. This one is much quieter than the old one. The quality of the pieces and build is sturdy and not cheap feeling at all. I would definitely recommend this one.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love!

    Posted
    Hannah
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I absolutely love my new refrigerator! I received the best service all through out this process. From the woman at the store whom took such great care and all of my needs and requirements. She knew her stuff! To being able to have it delivered when was best for me. And to top it off the people whom delivered the frig were amazing. Worked with me in the tight spaces and ran the water line we needed also saving us money. Never complained once about having to take the doors off to make it fit and didn't scratch or bump anything. Very professional, fast, and efficient. I would recommend best buy for any need you have. They provide awesome services from start to finish.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Awesome Frig for people with tight space

    Posted
    Pnell2003
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Unfortunately my wife and I was very limited on space so we could not get the refrigerator we really wanted. We had exactly 33 inches of space which doesn't give you a ton of options. We were starting to get frustrated because we didn't want to go with the old tradition option but then we stumbled on this one. This refrigerator is great. It's filled with space, the freezer is great and although it doesn't have filtered water, it has an awesome ice maker. If your refrigerator has limited space like our, this is definitely one to look into.

    I would recommend this to a friend