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The comparable value price is $289.99

Customer reviews

Rating 2 out of 5 stars with 3 reviews

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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-3 of 3 reviews
  • Rated 2 out of 5 stars

    All damaged in shipment.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Might be a good AC, if you could get one undamaged. They ship from an LG warehouse by UPS (stands for "Unprovoked Package Smashing"). First one shipped to my home arrived with 2 corners of the box at the top rear smashed, AC case buckled and front panel loose. Second was shipped to a Best Buy store--same type of damage, but at the top front, bending and breaking installation components.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for sharing your experience with the LG Air Conditioner (LW8024RSM) model. We understand your concern regarding the condition of the unit upon delivery. While this product is all about delivering great cooling and smart connectivity, sometimes things can get a bit bumpy during transit, which can affect your experience. We suggest taking a quick look at the unit as soon as it arrives and letting Best Buy customer service know about any visible damage at 888-237-8289 so they can help sort things out. If you need any more help, just shoot us an email at [email protected]. We're here to help you explore possible solutions. ^Juvy LG

  • Rated 1 out of 5 stars

    Very loud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While setup and installation was easy to do, this air conditioner is obnoxiously loud. It's meant for a bedroom and the occupants can barely sleep with the noise. I've submitted a warranty claim to the company. We'll see what happens. I may end up having to return which is not ideal in this sweltering heat.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Julie. Thank you for sharing your experience with the LG Air Conditioner (LW8024RSM) model. We truly value your feedback and understand how important a peaceful environment is—especially in a bedroom setting during the warmer months. Our goal is to provide dependable, top-notch products and make sure your experience is smooth.

      To reduce noise, ensure the unit is securely installed and level, as vibrations can increase sound. Consider using Low or Sleep Mode for quieter cooling. For more assistance, visit https://www.lg.com/us/support/help-library/lg-air-conditioner-troubleshooting-loud-noises-during-operation--20153142110960.

      We're here to help with your warranty claim. Just message us on social media @LGUSSupport.

      Looking forward to keeping you cool! ^Juvy LG

  • Rated 3 out of 5 stars

    Poor outflow.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit doesn't cool a 260 sq ft bedroom, perhaps due to insufficient air flow.

    No, I would not recommend this to a friend
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    User rating, 2 out of 5 stars with 7 reviews on lg.com.

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